These guys continue to be absolutely amazing. Quick, courteous, and very cost-effective... and…read moreshowed me what went wrong, and they were quick to fix it... with a laugh and humor, no less. These guys are great, and I would highly, highly recommend them.

CLICKED THIS HERE WHOLE STAR BAR TA GIT THE WHOLE BUTTON TA LIGHT UP FOR A ONE-BAR REVIEW STAR…read moreCAUSE I CANT HARDLY DESCRIBE DECADES OF WHAT THEY DONE: Goin to Gardeners Aid and dealing with Paul and Bill for whut seem like decades. Ever time, the same. The last time too, he yet again charged me $10 more, just like ever other time, when he had me out the door with a complete, ready to go, tuned up, Gold Star Master Mechanic prepped and warrantied 880R-Magnum saw in like 12 minutes after askin! Ever time! Always overchargin. You can get it cheaper by goin a hole buncha places a buncha times and gettin all them parts separate! Coulda done better by over ten bucks on the total price than what Paul did to me there in that shop of his on Sebastopol Road in Santa Rosa. I gotta buddy who did just that. If'n I went like he did to go get the unassembled powerhead at the saw shop up north and hagglin down the in-box price, I coulda done better. Just go in every few days by keep driving 63 miles up there and making that guy so mad he just wanna git rid of ya, an then drivin them 63 miles home. After wastin 15 hours of his time on a buncha days while he's trying to service paying customers, he gonna finally order up the saw and hand you the box just to get rid of you. Ya saved like almost $5. Drive yerself on up to Woodland and look round at them bars made where one or two aint so good or sumpthin so that they want to make a deal. My buddy got one with one thin side rail, smaller thickness, and it seems kinda wobbly, but you can save a bundle cause nobody got enough sense to find good deals. Cut with the right side of the saw down and the thin rail don't seem to make a difference. Upright cuts kinda curve, but if you know how to twist it hard it does ok. Y'all can save like another $50 that way! Way ahead on Gardeners Aid cost! If'n ya go to the pick and pull yard car parts yard an look around for a few weekends you can find some pretty good bar nuts. They might be funny or different sizes n all, but you can save like another $1 there too. Chain. Ya gonna need a chain. If'n ya go to a rental place who rentin saws, they can't send out a used chain and some of em got almost no use on it. Free! Take a nail and bang out them rivits and put a piece of hardened drill bit in there to join a couple of them chains. Now the bar and chain are a different stud size than the saw powerhead so ya gotta order some new studs for the saw so you can fit a 3/8 saw slot bar on a saw ment to run a .404 an all that. Gonna drive to a few chainsaw shops and price it out, best price gonna cost you $43.35 with tax, plus some time to change em out. Some places charge as much as $44.25! Drivin and checkin everwhere gonna save you some money. Now don't need no "special treatment" in the first tanka fuel like Paul puts in at Gardeners Aid. That foofy stuff is for people who don't know how to do stuff there selfs. I did it cheaper by gettin some gas from my neighbor who had it sittin round for a couple years and didn't need it. He even smiled at me when he gave it to me. Did him a favor he said. Some motor oil from the oil change for the bar lube, and some pre-mix cost $2.79 for the whole 5-gallon mixer (applied sparingly using 1/8th of that mixer thing to that one gallon of gas) had me all set. Saved nuther $2 there. NET SAVINGS OF $11.86 FOR ALMOST THE SAME SAW BILL AND PAUL SOLD ME FOR THEIR NAME BRAND ONE ALL PUT TOGETHER! So, I coulda done better doin it myself but I din't have no time to spare. I hada buy their saw. That one branch fell outa my tree and I was gonna cut it up real nice into some firewood so it dint sit restin on the bird bath next to my trailer no more. I hear Privet make some real nice firewood and it's cheaper to cut your own stuff cause they charge you too much at that All Seasons Firewood place where it's "always dry and delivered an stuff" by that super nice dude. Who needs that when you got a broken Privet branch, or one them big Crepe Myrtle tree hafta come out. Oh, and they aint nice to them customers at Gardener's Aid. Rude. Paul told a guy that he could see through the missing cylinder wall hole where the rod and piston came out that Craftsman mower and shattered the carburetor and gas tank, and that he wasn't gonna try and fix it. Claimed he couldn't fix it and told the guy to buy a new mower. They don't make those ol mowers like they used to in the 50's. They tell people stuff like that all the time. People get mad. They also complainin here too. And they rude to everbody. People be lined up for hep and they only take 30-40 minutes with each person, even if they know they only gonna buy a way cheaper quality one at the home depot fer a little cheaper. They treat everbody special, unless they cranky and angry, and asking Paul and Bill for 5% off retail, an haggle fer 2 hours when they real busy. I wonder how these guys do it ever day.

I brought a bottle in for a refill of 75/25 welding mix and was greeted by a friendly man who…read moreexchanged my bottle and I was out of there quickly and for a great price. I will go to Airgas every time from now on.

This place will definitely not be getting my business going forward. I dropped off my tank for a…read moreCO2 refill and they told me it would take 3 days to fill. The tank was dropped off on the Aug 26th. They didn't call me at all the following week so I decided to call them... I was told they hadn't filled it yet. Then I inquired on when would they have it filled "Next week" they said. I follow up one day on the week of Sept 10th. They said it was ready so I went and picked it up. Had the red cap on it so I assumed it was filled. We go to use it on our beer taps... The tank had no gas. Needless to say we were very upset since we paid $80 for an empty tank... Terrible service, poor communication, and I would advise to stay far far away from this place. Not worth the time or headache in my experience.

See review from December 2022 - in that review I mention that we spent $3,500 to update the set up…read moreat an apartment building that we had recently purchased. This past summer (2025), my husband needed SRFE's services for that panel and because of my Yelp review they refused us service. We had to break into the set up and then start from scratch with a new service provider. TODAY 12/10/25 I received an email. "Our goal is always to ensure past customers remain satisfied and compliant with safety requirements. If there's anything you need or if you'd like us to provide services again, we'd be happy to help." ACTIONS SPEAK FAR LOUDER THAN YOUR WORDS SRFE! You have made it VERY clear that you never want to provide service to us again so we have decided you are not a company that we will ever give business to again. Thank you for permanently removing our information from your database.

This company has an employee who is a jerk. When you enter someone's home for inspection, RESPECT…read moretheir property especially if they don't allow shoes to be worn indoors, this idiot complained about putting protective coverings on his shoes, name calling me "silly" and barely looked at the alarm. Please don't use this company, they hire middle age complainers who do a half a@$ job!! I don't value a dime about their services.

They were super great - helped me find a product to clean my concrete. Nice employees, clean store…read more They also handled a weirdly aggressive customer really well while I was there.

Went in late morning Wednesday as the business had a sign outside advertising used equipment for…read moresale. There was an employee on the phone, another on the computer with 1 man was in front of me in line. I wandered around the shop, waiting, then back in line. The man in front of me was summoned to the desk. I waited. Now 2 other employees joined the 3rd, all staring at the same computer (with 1 customer), and the same employee still on the phone. 10 minutes past...no acknowledgement, no 'be right with you', no 'sorry for the wait'. It was like I was invisible. I was standing right in front of the desk, trying to make eye contact with anyone. Next, I tried looking outside for someone in the yard to direct me to the equipment for sale. Nothing. I was ready to make a purchase. Totally blown off. Weird.

From the owner: You're building the future. We're here to help…read more Visit the world's largest equipment & tool rental company, United Rentals, to rent or buy aerial, earthmoving, material handling, power & HVAC, trench safety equipment, industrial tools and more.