Well stocked and helpful staff. We return often and always leave with more than we planned on…read morebuying.

Tried to return an item that was not used, but the plastic was opened. Guy at the counter said…read morecouldn't go it. Then asked for the mgr. He said doesn't look like he will be able to do it either. I said I've been coming there for over 25 years and first time I asked to return an item (all of $25 retail). Mgr. finally said he would talk to owner but wasn't available until tomorrow. Went back next day and the guy at the counter said they would do it "this time" but not again. They all acted like they did me a BIG favor. NOTE: Go to Mission on Hwy. 12. Better prices, selection and service. Owner Mike is great.

I really like shopping at a locally owned store where I can always find the building and garden…read moresupplies I'm looking for.

I came here to get a rubber mallet sort of thing. We found the tools section an then the hammers…read more I found what I wanted. But my husband really wanted a dead blow hammer, and not seeing one, he went and found an associate and asked about it. The person he asked didn't seem to know what it was, but pointed us to the hammer section (where we'd just been). They did not have what hubby wanted there, and we refrained from teasing the employee about their famous tagline, "If we don't have it, you don't need it," though it was hard! lol. Anyway, we were in and out pretty quickly and painlessly. Parking was easy. Store was pretty calm at night, shortly before closing, and we didn't have to wait in line to check out.

I've shopped at different hardware stores since moving to Rincon Valley. Village True Value has…read morehelpful staff, good selection, reasonable prices. Thanks

Friendly, helprul service, and large inventory. A great neighborhood asset as an alterfnative to…read morethe big box stores.

Very helpful people and nice selection of stone and veneer. We found a few options that were good…read morecandidates and they were kind to give us a sample and price list. The amount of inventory and quality is impressive. Its variety is what I liked best, along with the knowledgable, helpful staff. They don't have large slabs of stone for the hearth (we need more than 13 ft by 5ft) and planned to use two pieces not a dozen.

Project time! SBI is perfect for all your landscaping needs and is our local go to stop for…read moredecorative shredded bark and beautiful landscaping rock additions. You will find a wide inventory of cobblestone and beautiful decorative rock, wallstone, sod and soil amendments, custom blended soils, bark products and so-so-so much more! Service is impeccable. Everyone we have had the pleasure of meeting have been informative and quick to assist our needs. Tip: bring your own gloves for loading supplies.

They have knowledgeable staff and decent selection. It's certainly better than Hone Depot now…read morethat they have moved to app driven support in the transition to AI and an increasingly fragmented world with a workforce using a generation that does everything on their phones. Our algorithms have progressed so far that our turnover of longevity is shorter and shorter and nobody now knows how to do a damn thing. Which really sucks when it leads to two people on their phones trying to communicate what you are looking for and you realize this giant box structure must act almost like a faraday cage limiting all cell service cause I can't get online and he can't read my mind when he has never had a job involving manual labor.

Close by, helpful neighborly staff. Now selling pies! The single store now has expanded with a…read morepaint store and garden center.

All the guys here were awesome, selection of lumber was perfect and pricing great. Shout out to…read moreKeith, sales manager, great Dude, very professional and knowledgeable. BIG WARNING!!! Watch out for the tire spikes at the entrance of the yard, and the door warehouse.

I'm a DIYer whose been purchasing lumber for various projects from Mead Clark for years. In my…read moreexperience, their lumber is consistently better quality than the big box store that's much closer to my home, and I like their people too. I decided to leave a review because of the experience I had there today. I needed about 8 sheets of plywood, so I got the necessary tag from the lumber guys, then paid for it at the cashier. Almost as soon as I arrived back at my vehicle, they were there with all the plywood on a forklift, and they helped me load it up in no time. Now that's great service!

Customer service was awful. From the initial greeting when we walked in to the three people who we…read moreinteracted with.

I've been patronizing this and many other landscape material businesses for years now. All of the…read moreplaces carry the same or similar material and all are around the same prices. But what makes SBI stand out to me is their hours of operation. They stay open until 5pm. When most others close at 3:30pm or 4pm. This is incredibly helpful for people. And for that reason alone, I feel they stand out as better than the rest!!! Also, they cater to home owners, and people with small projects. As they sell materials down to the 1/4 yard. Business practices like this are so helpful for home owners and those trying to accomplish small jobs. Without having to buy things by the bag at box stores.

Garrett Ace Hardware rocks. We love both the Healdsburg and Windsor shops!…read more I stopped into the Windsor shop recently for batteries and buckets. And another time in search of a Yeti mug - they offer a wall of Yetis! What stands out every time I visit a Garrett Ace Hardware is the authentically friendly and genuinely helpful customer service. The staff always greet with a smile and always help me find what I need. Thank you!

I love going to this store! It's convenient, has friendly and helpful employees, great selection…read moreespecially with their garden center and fabulous customer service