No clue why anyone would give this place less than five stars. The people behind the counter are…read morealways super chill and nice. They have a great selection of everything you could ask for... Disposables, juice, pods/coils, glass, butane, etc. Plus the prices are pretty reasonable. I'm already willing to spend more for a genuine product anyway, so getting a good deal is a pleasant surprise.

Josh was the dude! I shall return for all of my smoking and vape accessories Great deal on the Raz…read morevape, my bro!

Great place! Lots and lots of glass work and pipes/bongs. Great quality and a lot of them are…read morelocal. Beautiful peices.

I'd like to rant about a pretty awful experience I just had with Illuzions Gallery in Denver, after…read morebuying a $3k Eusheen piece from them. This Eush piece "Spring Flow" from 2010 arrived in my hands last Friday. Much to my dismay, the piece had a very large crack in one of the large canes attached to the mouthpiece, that ran across all the way from the base to the tip of the cane. Luckily for me, I was able to prove the crack existed before they shipped the piece, from Illuzion's IG posts. While I was obviously not happy, I told them I would rather not return the piece for a full refund if it could be avoided, because I am really in love with the piece and have no intention to sell it, and it would be a hassle as well as risky to send back a cracked piece like this with a metal stand. Since they were reluctant to offer any options, I proposed these options: 1. For Eush to repair it to 100% condition cosmetically and structurally - even though the piece will be worth a bit less even with a flawless repair 2. If repair is impossible/not viable, discount the piece to wholesale price or 50% of the purchase value, whichever is higher (since they most likely didn't pay more than $1000-1200 for this piece) 3. Or let me apply a store credit larger in value than the refund amount from Option 2, for me to buy another Eusheen or Buck piece from them Illuzion's response was that they COULD ask Eush for a repair quote, if not I will need to return the piece for a refund. The cherry on top was that they were expecting me to pay for the repair job from Eusheen, and wait an unspecified amount of time, as well as take the risk of the piece breaking in the repair, 100% on my own. I completely lost my words after hearing this... They completely refused to take any sort of responsibility whatsoever for their mistake in not catching/disclosing an obvious flaw, let alone having a customer almost end up with a piece that has an undisclosed structural damage... This is all while treating me like I was the one who cracked the piece and am now trying to pull a fast one. Their excuse was that "It's not our fault since nobody caught it after taking countless pictures and videos. 2/2 "And you got a $6-7k piece for $3k so you should be happy." I will also say none of these pictures were posted on their website, or provided to me at all at the time of the purchase. This piece got taken off Illuzion's website last year for unknown reason they refused to disclose... which is also a bit suspicious now that I think about it. Also I'm sure Denver locals could confirm this, but this is a piece that has been displayed for the last 10 years at $2200-2500 both online and in person, and did not sell. In addition, I have purchased two Eush pieces in the last 2 weeks that are more valuable (with more work and female joints) than this one also for $3k each, both from shops and without any flaws, let alone a fucking crack. Needless to say, I am livid right now while typing this... I own/run a shop myself (timelessglassgallery.com), albeit much smaller than Illuzion but I do sell a fair number of high-valued pieces including ones worth well over $10k. If I made the same mistake of displaying a $3000+ piece for multiple years and then shipping it off to a customer without noticing/disclosing the crack, I would apologize profusely, and feel extremely lucky as well as grateful to be able to come out with no financial loss or damage in reputation... Obviously that's not how Illuzion's owner and manager felt about this whole thing. I'm not blaming them for supposedly not catching the crack, after all I didn't see it either when I viewed the piece 4-5 years ago in person, although the piece was in a display case and it was not up close, but their response was just unforgivable to me. It really sucks, but I am returning the piece for a full refund, and really hoping nothing will happen to it on the way back, especially because the piece is cracked after all... While I am grateful for large shops like Illuzion for supporting the industry, this isn't the way a legitimate gallery (or any business for that matter) should treat a paying customer. Thanks for your time in reading this, rant over. Make sure you inspect your pieces as soon as you receive them, and ask for plenty of pictures before purchasing, even from a large and well-established gallery. I

Perfectly good head shop. Staff is nice, they have a good selection, and I've found some great…read moredeals here. Only issue is communication. I've come here a few times and told them the price range, and they kept showing me higher priced items, outside my budget. I get upsells and such, but come on, let's slow it down a bit.

Received an email with a generous discount . The item listed was add to the cart but the code…read moredidn't work. I contacted customer service. They said they corrected the problem and to go ahead and use the promo code. However, once you go to the website, the price dramatically changed from $219.99 to $329.99. Also the promo code (RAIN60 for 60% off) didn't calculate at 60% off. It only gave a discount of $24.99. And instead of a free gift with the purchase they charged $8.99 for the free gift. I won't be doing business with this company. There are many others out there with the same product.

Service was incredible. Alex was more than informative and helpful with questions we had, a…read morerecommendations he made. Visiting from out of state, Kings definitely gave me a top tier Denver Smoke Experience

Great selection and knowledgeable staff! Staff was able to answer all of my questions.read more

This place was great for first couple months. Then just today the same guy I've been seeing for…read moremonths was way out of line. Situation is too long too explain here. But I highly recommend staying away from that location.

I hope I am spelling his name right but derar is the best!! The selection is amazing but the…read moreservice puts this store at the top!

Jimmy is super helpful, dope vape and smoke shop. I usually come here once a week and he's always…read moregot me

Great smoke shop! Clay was awesome and helped us out with our purchases. Will definitely be coming…read moreback next time we're in Denver!

Service, selection and as a new customer, great value!…read moreThanks!! Will definitely be back

Manager is a legend. Always makes me feel welcome…read more Cool people working for her. Astounding amount of smoking accessories. Happy place.

Great selection in a lovely large open space. The service (shout-out Jordan and Clay) was top tier!…read more I called prior to coming to the store to ask about products, and Clay was patient and listed all the stocked flavors for me. Jordan helped me in the store and was very kind and helpful.

Jordan answered the phone and was super helpful in regard to inventory. I bought my first puffco…read morefrom her and she was beyond helpful plus her dog Frankie is super cute!!

Such an amazing and fun smoke shop! We had such a great experience working with the staff! Joe was…read morespecifically amazing! He was very knowledgeable about the product and helped us find the best products for our budget! He was also able to recommend some local places for us to check out since we were from out of state! Joe went out of his way to show us different products and gave us plenty of options but didn't pressure us at all! Such a great staff!

South Park Kyle was super helpful, kind and hilarious. Really worth our scooter ride. Gaye Rayy was…read moresuper nice too!

Let me tell you my first time at Freaky's LLC as we awoke out of a blackout were running a train on…read moreme in the body piercing room and my mother was helping Bella with their taxes. Quickly, I learned that in the back they buy blood for vamps at $300 per bag. The vampires are always nice and, won't actually deal with you without them functioning as middleman. Francesco that works there from midnight till 3 AM. He likes to give me back massages on the Game of Thrones lounge chair they have in the attic. If he does that for you, please tell him to wear the caps over his fingernails because when he had the viburnum pushed in with his skeletal structure, it does cut you a little bit when he gets excited. Mariia is amazing, now she is a Russian intelligence officer pretending to be a 14-year-old Ukrainian girl but, she makes the best tea and candied crumpets you've ever had. In trade for just a little bit of information about the schedule of your postman, when the school buses come to your house, how long does it take the cops to come after a gunshot where you live, and she's really interested in finding raw materials like chemicals, anyway for that information she gives me loads of mushroom embossed merchandise. My favorite is the infant clothes made from psilocybin. I really appreciate her thoroughness and her willingness to really go the extra mile for a schedule. Obviously, if you're going to freaky, you are used to having a good time so please leave your support dog in the car. I try not to spend money so I get most of my adult play toys from the barely used bin and, last time there was a Chihuahua who had gnawed the head off my 17 inch rubber dragons prolapse! I don't know if you've ever bought a 17 inch rubber dragon prolapse but, these things easily go for upwards of 45 to even $50,000 and, they were selling it gently used with just a few hairs stuck to it for the low price of $.72. If you can't find an item like this on eBay you gotta come to freaky and, these stupid Support dogs can't keep their mouth off of them so please, we beg of you leave the dog in the car. Other than that, it's reasonably priced oddities from very fun people and it's a fun place with good vibes and absolutely nothing illegal. I like that, obeying the law is really important to me so, that's my little review if you'd like pictures or something I could post them. I'm about to delete. I have so many.

the manager at the Wadsworth north store has a bad attitude, not sure if she hates her job or…read morecustomers. very unhelpful, unprofessional, not punctual, unfriendly. prob won't return, unless I feel like getting some bad service.