Cancel

    Open app

    Search

    Suffolk Auto Exchange Center

    3.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Suffolk Auto Exchange Center

    Auto steering and suspension repair

    Routine automotive maintenance

    Bumper repair

    Auto frame testing

    Rear-end damage

    Suffolk Auto Exchange Center Photos

    You might also consider

    Recommended Reviews - Suffolk Auto Exchange Center

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Family owned business. Honest trustworthy people who do good work at reasonable prices. Will trust my vehicles with them all the time.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Suffolk Auto Exchange Center

    You might also consider

    Verify this business for free

    People searched for Auto Repair 4,379 times last month within 15 miles of this business.

    Verify this business

    Color Solutions

    Color Solutions

    (36 reviews)

    Jason and his team did a great job on my car (body work after somebody backed into my drivers…read moreside). Reasonable prices, reasonable turnover time and he was willing to accommodate and not charge me extra when work ran longer than planned. Would definitely recommend and will go back again!

    In October my wife's car got hit by a hit & run at the Kroger parking lot. Some blankety blank put…read moretheir front wheel into her driver's door and took off, It also marked the front fender down low and wrecked the plastic trims on the door bottom. We had a body guy from church do the door work. He did a great job but he is not a painter. We tried to take it to a Bodyshop on GW Hiway. But they closed up for a few days and stopped returning calls. I took it Jason at Color Solutions. He looked it over and gave us a very fair estimate for the paint. He scheduled us for after Thanksgiving. We brought it in, and they took over the job. Two days later we got cell pics showing the re-done paint. Picked it up the next day (That was earlier today) and we are very pleased with their work. It's a two-year-old metallic silver Ford. They did a really awesome job of matching the color as well as blending it to the factory paint. You have to look really hard at the panels to notice where they blended the paints. These folks are very talented, professional, excellent communication and on time. I would not hesitate to use them again! Great job by your team Jason! Thank you!

    Mike's Paint & Body

    Mike's Paint & Body

    (19 reviews)

    Very professional does a great job. Corrected a crappy repair done by Checkered Flag Toyota for me…read more My insurance paid Checkered Flag and then I had to repay out of pocket because the dealership refused to honor their own guarantee on their work. My husband noticed some minor issues like buff marks on my vehicle at pick up at Mike's and they actually took it back and corrected the minor issues. Very satisfied. It is like night and day how much better Mike's was than the dealership the whole way through the experience.

    Mikes Paint & Body II…read more Overall 3/5 Breakdown: Customer Service 4.5/5 Repair 4.8/5 Online System 2/5 In summary, my experience with Mike's Paint & Body was average; I was neither disappointed or extremely impressed. To begin, I do want to highlight how great their customer service was. I was very happy with how professional & courteous they were throughout the entire repair process. I was given a timely estimate and tentative date within 48 hours of my car being checked in. I think the cost estimate provided was pretty accurate and fair. To chronicle everything, my vehicle was checked in 10/28/2019 and I received my estimate 10/30/2019. When work commenced, I did not know what to expect. The estimated completion date given to me was 11/13/2019. All was well leading up to this date, I received generic text updates mentioning my vehicle being on track for completion on time. That remained the case up until 11/8/2019. I was informed a new estimate had been made and that the work being done on my vehicle would now complete on 11/20/2019. No big deal, I understand an estimate is just that: an estimate; things come up, no worries. From there on out, the text notifications stopped. There was an online system you could check which had the latest information on solely the estimated completion date. This had been updated to 11/20/2019 accordingly and never was updated again. I found myself having to call for any form of an update on my vehicle's status. As the new completion date neared, I called just to make sure all was well and was informed my vehicle was still on track for completion. It was reported that all was good to go and that I would receive a call when my vehicle was ready. The day of, I wound up calling myself around 3:30 in the afternoon because I hadn't heard anything all day and the shop closes at 5pm, so I wanted to ensure that if my vehicle was going to be ready that day, I made the proper arrangements to arrive and pick it up. When I asked, the front desk did not know the status of my car and asked if they could call me back shortly with an update. I agreed and patiently waited for the update, which eventually turned into another delay. My new date was 11/27. I went through the same process again, calling when I hadn't seen the online portal updated, seeking updates on if everything was still on track, and calling the day of pickup hoping that the work had been completed successfully. Once more, it was not and I was delayed again another week (12/4). 12/4 came quicker than the rest of the previous potential dates because by now I was questioning why the online portal hadn't received any updates, why I was no longer receiving texts, and how my original estimated date of completion was so severely underestimated. Once again, my date was delayed to 12/10 for completion. On 12/10, I did not call to check progress with my car. I did not receive a call from the shop with any updates. The day after (12/11) I did not hear any updates from the shop, the portal still had not been updated from 11/20. Finally I caved, 12/12, I called for an update. Finally good news: the car would be ready by 5! When I finally did receive my car back that day, looking at it, you wouldn't have known it was ever in an accident (which is all I could really ask for). They did a very good job, detailed my car and made me feel like the entire process was worth it. The employees at the shop were very nice to me as always and at the end of the day, I left happy and impressed with the work they'd done. One of my concerns was the paint service, I saw some reviews saying that their paint jobs had been hit or miss when it came to blending, but in all light, the paint job seems uniform. The only other complaint I could make was: aside from the collision damage, I had no other car troubles before. Within 24 hours of driving my vehicle, my TPMS light came on for a tire that was not impacted by my collision which was odd so I had to resolve that. I also came across an open bag of Doritos in my center console which was not mine because I very rarely eat in my car and definitely did not have a bag of chips in there before I brought it to the shop. I disposed of this and called it a day. Almost 72 hours after the pick up on 12/12, I am happy to report no other issues have come up, the car is in very good working order, and still rides just about as smooth as it did before the accident, and overall, I am happy with the service I received from Mike's Paint & Body II.

    Nansemond Autobody

    Nansemond Autobody

    (9 reviews)

    I do not know how this place has such high reviews. The communication is terrible. You call and…read moreleave several messages but nobody calls you back. The time to completion on the work is bad, and the quality of work is sub-par. In my case, the work was incomplete. They re-used damaged parts on an insurance claim job. Additionally, incorrect replacement parts were used. When I was told they would reach out to the insurance company to get an adjustment for correct parts, it was apparent they did not because the incorrect parts were used. This was frustrating because I was told they would contact the insurance company to get the correct parts authorized before starting the work. Then, I kept calling them and my insurance company to get the issue resolved. The insurance company called them and told them to submit an adjustment. After I called the shop weekly for two months, leaving messages for the mechanic, I decided it wasn't worth the frustration. During this time, I was contacted once and told they were busy and they'd get around to it. To top it off, the wrap job they did bubbles when the temperature drops... When I gave them many opportunities to fix the poor and incorrect work, I was blown off each time. After several months, I decided to cut my losses because it wasn't worth the frustration. This is the worst vehicle repair experience I ever had. Do not take your vehicle here. You'll get poor communication, incomplete work, and more frustration than you should have to deal with. A positive note - The lady that works the desk and answers the phone is very nice. So is the manager/owner - if you ever get a chance to talk to him.

    recently took both our cars and couldn't be happier. perfect, work fast ,reliable and very…read morereasonable. thanks TOM AND JOAN

    Barton Ford of Suffolk

    Barton Ford of Suffolk

    (39 reviews)

    Was satisfied with the experience until it came time to put ink to paper and finalize the deal. I…read moreshowed up early to my appointment to sign the paperwork and ended up sitting for 6 hours in the dealership waiting for the process to be complete. 5hours of that time was spent literally waiting around. I ended up staying well past the closing time and was constantly told that it would just be a few more minutes.... Had we not finalized the paperwork on the sale of my trade in and down payment I would have cancelled the deal and walked out. Even when the deal was done, I ended up having to come back due to issues with the paperwork. In addition, never heard from manager when I complained. I'd expect a better consumer experience. Just know when you go that they are not staffed to handle more than one deal at a time. Hopefully their Virginia Beach location is better equipped to deal with multiple customers.

    As a previous Chevy tahoe premier owner, i was and am VERY disappointed with chevy's service and…read morecustomer service. However, Ford is 1,000 times BETTER than chevy. From the sales room to the service department, they make me feel like family. It's a breath of fresh air, to be able to walk in and EVERYONE greeted me. We bought a 2024 Ford Edge in the beginning of the year, that made me realize that Ford is the BEST ALL AROUND, and it lead me to sell the tahoe and got a 2025 Ford Explorer Platinum and I LOVE IT.. Oh and the Explorer is AMAZINGLY more spacious than the tahoe. God bless you ALL!!!!

    Suffolk Auto Exchange Center - autorepair - Updated June 2026

    Loading...
    Loading...
    Loading...