We go to this location allll the time and the staff is very friendly it's always clean in there and they don't mind answering Any questions. It's right next to Starbucks so the parking is a bit tight but their subs are really good and fresh ! read more

Great subs!! Absolutely delicious!! Stop by here if you are I. The neighborhood!! We bought a honey turkey and ham sub and it was the best!! read more

Firehouse Subs - the outside of the restaurant - Sandwiches Near Me - Lumberton, North Carolina

It's a sub place. I do like the different choices. I haven't tried Jersey Mikes just subway and Pleasant Pizza. So I don't really have much to compare to. But I would recommend and go back. I wish they had more than chips for side. I love to eat read more

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Heard about this 16 hour slow cooked brisket sub on a CORNBREAD roll over the radio and of course couldnt resist stopping by and checking it out. Heading back home to Richmond, VA from Tampa, FL I was pretty hungry so I was concerned my hunger would be eating this sub. But it hit the right notes. Unfortunately I didn't get much corn from the roll hence the 4. If that bread would have tasted more like a cornbread then I would have totally given them a 5. On a different note... the staff was amazingly friendly. They greeted me all 6 of them the moment I opened the door and all 6 of them said bye have a nice day. That was a nice touch. read more

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Everyone is still in training but the service was decent enough. The sauce bottles are up toward the front than on the sideline. I'm glad we have a good amount of seating here. I look forward to trying some new besides my favorite Italian sub. I would advise you to eat in because the sandwiches taste sort of chewy the longer it's wrapped up. This place is convo entry located next to I-95, beside Starbucks, an close to shopping. read more

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I did not get a chance to eat here because the line was so long but that was ok. The place was filthy and smelt. Trash cans were overflowing and trash was all over the floor. read more

Foods always fresh and prepared in front of you. Staff is polite and helpful. Sweet tea is always plentiful and their soda machine is always in working order. This particular establishment is clean and trash free! read more

TRASH!!! I ordered a large Italian sub & a medium "club on a sub" combo (both fully dressed) w/Mac & cheese. My first red flag was them forgetting to give me the Mac & cheese (which wasn't worth it). I should've thoroughly checked each sandwich before I made it home because what I DID NOT get was my "club on a sub"... Instead, I received 2 pieces of bread w/ham & cheese in the middle, that's it! The Italian was fully dressed but was lackluster both in taste & presentation. This location will definitely be a one-time visit & I was too busy to turn around for a refund. Don't bother wasting your time here until they do better... My club went straight into the TRASH! read more

Not good at all- The staff was very unfriendly, not a Great atmosphere- The sandwich wasn't very good at all either it was just smothered with sauce read more

Had a huge catering order (somewhat last minute) - the staff, especially the manager, were amazing, helpful, got everything ready on time and even helped me load it into the car! Wasn't sure what reliable options we had for large orders in this area but am so glad we went with Firehouse! The order was perfect and food was delicious. read more

Ordered some subs from here and the Crew was amazing. Also so helpful in getting my order done fast, correct, and also in a timely manner. I would say go to them best place ever. read more

Food was mediocre because the employees acted as if they didn't want to be there. It was barely 8 in the evening and they made it clear by their slow movements and attitude that they don't want their job. My advice to the management is to clean house and start over. read more

It took 30 minutes for us to get our food, despite several staff members being idle. 30 min for 2 subs. Taste was as expected, but it's hard to enjoy a meal when you had so much time stolen from your evening. Restaurant was not well stocked with paper/plasticware either. Staff had to be prompted to refill lid dispenser, but left napkin dispenser empty. Overall atmosphere was grungy. No care was taken in cleanliness, efficiency, or customer service. Sad excuse for a Firehouse Subs... read more

Very, very clean! Excellent service and kind caring crew. Great place to stop off I95.

I was driving back from Georgia with my dogs on a hot afternoon and decided to stop in for a bite and to rest. My boyfriend and I decided to eat outside and sat the dogs outside with us. An employee saw and offered me a large cup of water to give my dogs. I appreciate that gesture because it looked as though she was on her break but took the time to provide my babies with cold water. The sandwiches are served hot and fresh and although it may take minute to receive my meal I know that at Firehouse the food is always tasty. Inside and outside was clean read more

This is a franchise restaurant, so there isn't a lot of ways for them to stand out. We got welcomed to Firehouse and had our order taken. It was after lunch time, so there wasn't a crowd. It took 20 minutes or so for our food to come out which is a long time when you're hungry, but not too out of bounds. All in all a good meal on the road. read more

Just stopped by on my way through town to grab a quick bite. Had the steak sub and it was great as usual. Staff was friendly and store was pretty clean. They were in the process of their closing cleaning. Great stop while on the road. read more

We ate at Lumberton Firehouse Subs on our way North on 95 - we arrived at 6:30 pm and it was moderately busy. We were greeted by the counter staff when we entered. The young woman who took our order was friendly and efficient. Our order was ready quickly and was brought to our table by yet another friendly young woman. The young woman who had tKen our order stopped by to ask if everything was all right - surprising for a fast food establishment. The sandwiches were, as we assumed they would be, delicious. The store was clean. Quite frankly, I dont understand the negative reviews. This was a welcome break in a long day. We'll be back on our way home! read more

Just to be clear, I believe this place deserves more than 4 stars. I'm going with 4.3. Ok, now that I've been up front with you and have made myself crystal clear, I shall proceed. I fucking love this subs man. 6 inch, 12 inch...3 inch, don't make a shit, I want it. And man when I cum here, I get it. Love the excess meat they always provide me with. Dark and Light meat options are always available, I'm a fan of the meat being hot, but in the end...it's up to you. I only had to cum once to know that I'll cum back for more. My favorite thing about Firehouse Subs is EVERYTHING. They also have that cool drink machine with the thousand different flavors, so my craving for suicides is always conquered along with my need for meat. I'll be back, time and time again. 143 read more

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It's just okay. When you are traveling and there are only the "usual" fast food spots, this is a nice "healthier" break from the norm. Not my go-to spot for sammies but it will get the job done. I do appreciate they have the under 500 cal sandwiches now. I got the hook and ladder and I do love the dressing they put on it. Have to be in the mood for a hot sub tho. Overall, good in a crunch but won't go out of my way to hit this place up. read more

Try the pastrami & corn beef sandwich with double meat for around $20.00 best sub in town.. #loveit read more

Even though this is a fast food chain you would still anticipate decent, friendly service. Not so much the case here when I recently popped in on a cross-country road adventure with a friend of mine. To be fair, the food was good - every bit the quality you'd expect from Firehouse. In my opinion, it's one of the better "sub" shops, and you pretty much know what you're going to get. On this visit I ordered a club with some chips. The employees, though, were pretty much duds and not at all friendly - kinda turned me off. This store is pretty much in the middle of nowhere, though, so I'd imagine if I lived and worked here, I'd probably not be too happy about it either. If I ever made the same trip again and needed to stop for a little sustenance, I would opt to not go here based on the service alone. Too bad.... read more

This crew handled my catered order even before they opened for the day. I'm very please with the quality of the food and the excellent service. read more

Unbelievable. I waited 27 minutes for a medium sub. The restaurant was not busy at all. I was excited about the sweet tea--that i absolutely love. went to take a sip of my sweet tea and it was unsweetened. I told the lady working cashier and she just shrugged it off. Not to mention the restaurant was completely dirty. Manager on duty did not come out to apologize about the wait or clear up anything about what was happening. There was a mother with a little boy who have been waiting for 35 minutes. Completely irresponsible of the manager. After such a long wait I managed to get a refund without my food. I am ashamed that such a good restaurant with good meaning is this bad. I love firehouse subs and I am very disappointed with this location. read more

GREAT customer service from start to finish. The restaurant, drink station, bathrooms and dining room were clean. Food was quickly and well prepared. I had the firehouse salad, my husband had a turkey sandwich. We'll definitely return!! read more

Stopped here on the way through Lumberton. We waited about 5 min to be greeted at the register. Finally the lady sweeping decided to take our order and seemed like we were a burden. We left and went down the road. Teach your employees about body language and customer service. We won't be back read more

food was out of date , bread moldy & horrible customer service . trust me , would never eat there again .

My sandwich was fine (not much to screw up) but the restaurant and the parking lot were dirty. It was around 7pm so maybe it hadn't gotten attention after a dinner rush? I don't know but that's something I pay a lot of attention to.. Other then that friendly and prompt staff. read more

It's good, but the subs lack the flavor of some I've had at other locations. A coworker told me they deliver which is convenient for people like me that don't get a long lunch break. read more

Terrible attitude. Placed order with app. Despite my email confirmation there was according to manager no record of my order when I arrived to pick it up. Further his attitude despite seeing my email was it must be my fault. While he kept saying the order didn't come through another employee handed him the order slip from their printer. Not sure if someone refilled the he paper or what. The big issue was the managers attitude never once I'm sorry what did you order let us get that for you. Only well the order didn't come through read more

Excellent service and quick - my wife and I split a large sub and they individually wrapped each half and divided our halves into quarters. Exceeded my expectations for a service road stop. read more

This location (Lumberton,NC) is a sorry excuse for a FireHouse Subs! The manager stayed on his personal cell phone throughout our whole visit. I ordered an Italian sub with no Italian seasoning and added peppers. But I'm assuming since he was so busy with his conversation, he couldn't be bothered to get my order right, then disappeared for 15 minutes so the cashier made me a new one. And after being in the facility I can see why they have a health score of 92 (the grading was a bit lenient if you ask me). The floors were completely sticky, the trash is overflowing, the drink station was a complete mess and WHY would you be sweeping the kitchen WHILE AN ORDER IS BEING MADE?? Upgrade your manners, upgrade your customer service, upgrade your management, just clear house and start from scratch. We will not return to this location, very dissatisfied customer... read more

First time at the Firehouse! Highly recommend the Brisket, after two failed attempts trying to find BBQ near 95. Great sandwich- like that change is donated to First Responders! read more

This location is fantastic, I go here frequently not only because the food is delicious but the staff is friendly and helpful. Many of them now know me by name and have my order memorized. I will be continuing to eat here for a long time coming. read more

Everyone was incredibly nice and friendly. The food was delicious and delivered to our table promptly. Would eat again

The subs are delicious! Just be ready to spend about $10 per person for a full meal. I don't go all the time, but I don't mind dishing it out sometimes because it's a pretty good restaurant chain. The Italian is my favorite sub so far. read more

I tried the new brisket with the cornbread bun. Usually I like trying foods I know but, I decided to try something new. Worst mistake. The workers was so busy talking and goofing around, they didnt let me know my food was ready. My food was sitting on the counter for over 10min and no one let me know anything. I deliberately sat down and watch to see if they would call me to get my food. By the way, it was my first time eating from this restaurant franchise. Secondly, the sandwich box had sauce from the sandwich on the container. It looked messy and nasty. Thirdly, and finally, the sandwich look like someone just threw it in the container. The sandwich was soggy and looked disgusting. It looked as if someone taking the sandwhich, dumped in a bucket of water, and tried serving it. *Not not literally but figuratively* I went back to have my order re made. This is the first and last time eating at this restaurant. People from all of the world travel on 95 and this was by far the worst experience I ever had at a sandwich franchise. The customer service sucked. read more

Thank you Firehouse. I appreciate your assistance with my food sensitivities. It was nice to be able to eat with my family.

I was drawn in by the sign that said something about best meatball sandwhich ever. Well, 2 meatball sandwhiches on 2 straight days doesn't make it the best ever, but I am a fan. read more