I love the firehouse subs but not at this location and I absolutely would not recommend you to eat at this location. I tried this place twice and each time they either don't put things in the sub or they don't use the regular packaging or the bread is smaller as usual. When you then ask about it they say oh we are out of this and that and when you say I would like to know that before you take the order and then they say let me check and they bring you the missing stuff !!!' Like the side pickle. Totally abnormal behavior and regulations at this location. AVOID THIS LOCATION read more

I order from here often. I love the pepper sauce so I bought it this time. First time with the Mac and cheese - not sure if I will get it again just not my cup of tea. Sandwiches were good as always but they were kinda soggy this time so that wasn't the best but still good. read more

Firehouse Subs - Subs and Captain Sorensen's Datil Pepper Hot Sauce and Mac & Cheese - Sandwiches Near Me - Woodbridge, Virginia

Got takeout so can't comment on interior. Delicious subs! We got the Italian and Cajun and both were amazing. Nice chew on the bread #iykyk and hearty portion on the large (two meals worth for me!) will go again read more

So the sun was shining and I decided to come out and enjoy Veterans Day. I have been to location previously and of course things were at best normal. Today I learned I will not be coming back to this location ever. I don't like when companies advertise a veterans discount and owner decides to do a 10:30-1pm discount. Nothing said on website, all national advertising says it's on but to my dismay they made the decision to just end it early.. Not a good look. read more

Usually a good place, now I'll never go to this location again. I literally just ordered a sandwich which tastes so bland but I mainly take issue with the fact that I just pulled two strands of long black hair out of it. Disgusting, stomach turning, keep a better eye on your employees because now my lunch is in the trash. Thanks read more

I've been visiting firehouse subs for years and it still gives me exactly what I need. A satisfied stomach!!! Yeah this location is dope because of the people that work inside. I am always welcomed when I enter the restaurant. I truly love each sub except for the meat ball sub. I'm just not a fan of meat balls in general so no fault to them at all. It's very clean and the price is very reasonable. Oh btw the pictures were taking at my home studio. I just wanted to show off a bit lol. Overall 5 stars from me. read more

Firehouse Subs - Engineer - Sandwiches Near Me - Woodbridge, Virginia

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Firehouse subs is by far, the superior sandwich shop. You cannot enjoy a subway sub ever again after having a firehouse sub. I use subway for transportation only now. read more

I ordered a Bacon Turkey Ranch Sandwich combo with Jalapeño chips! The sandwich was definitely yummy and the service was great. I asked about adding a few extra toppings to my sandwich and the woman helping me was patient and friendly through the entire ordering process. The drink dispenser is one that you can select the type of drink you want and offers different flavor options. I chose the sugar free pink lemonade which paired nicely with my sandwich. Definitely will be returning! Thanks for the stellar service! read more

Super friendly staff and a very clean eating area. This was our first time here but we will be sure to come back. I had a Hook & Ladder sandwich and my wife had a salad. Both were very delicious. Conveniently located near the Potomac Mills mall, across the street from Walmart. read more

Please inform and train your staff on how to make custom sandwiches or sandwiches not on the menu. I tried to order an Engine Company and the staff told me No. They lost a sale read more

THE ABSOLUTE WORST FIREHOUSE SUBS I HAVE EVER BEEN TO. Do not come here unless you like a thin sub and you cant use rewards. The owners are cheap and will not yet you use rewards for your birthday and they put very little ingredients on your sub. The owner refused to give me my order that was pre-paid for because I used a reward on my order with another sub. Do yourself a favor and go to Jersey Mikes or even Subway. read more

First time trying a sub from here unfortunately, I was underwhelmed. I'm not even sure what could have been better. The soup I had was good though. read more

Firehouse Subs - a sandwich in a styrofoam container - Sandwiches Near Me - Woodbridge, Virginia

Ordered using door dash a steak and cheese sub and it was the tiniest sub I had ever seen! And going back to my order I saw where it was my error. I say that because I had to scroll down to check off that I did not want lettuce or tomatoes on it and when I scrolled back I clicked on a sub that was 3-4 inches long and that is what they delivered. I have never seen such a tiny sub ! I had to go measure this masterpiece and it just made it past the 3" mark by 2" wide . And of course even though I stated NO lettuce and NO tomato, there they were? I know it was close to closing time since the manager had gone home or who cares where, he wasn't there, but he did leave a very nice lady in charge who took my concerns and apologized to me for the error and offered me another sub if I could come back in when they are open.? Nope, be assured, I will never be caught dead in that Fire House again, and I have over 30 years service as a Fire Fighter in Eastern Prince William County and proud of it. And I've never seen a single piece of equipment paid for by This Organization to any Local Fire Department locally?? Ken read more

I love firehouse subs but this store is run incompetently. First the earliest pick up time they allow is more than 20 minutes, which makes ordering ahead mostly pointless since you could go to the store and order in less time. They consistently don't include your side pickle with your order. But the event precluding this review is their refusal to honor the national firehouse subs promo. I ordered a gift card as part of the promo: buy a gift card get a free sub. I ordered the sub, the order goes through no problem. I show up and they can't find my order. They find my order and tell me they don't do that promo I have to purchase something. The cashier then starts taking other peoples orders before resolving or passing me off to her shift manager(I assume), she only tells me that the shift manager will help me after I'm standing there while she ignores me and helps two other customers, then she tells me I can take a seat, she's waiting on her manager. That manager comes out and is on the phone with I assume her manager who keeps asking where I got this promo, when I got it, how I got it. She then tells me they don't take these at firehouse subs and no firehouse subs does. I could only use the promo at the store I bought it from(the internet). Calling the firehouse subs customer service number I noticed on my exit, they assured me that this is not the case and they should have taken the order. Firehouse subs is great, I would just go to a different location. I'm certainly never going to support this terrible store again. read more

Firehouse Subs - The promo they denied me is listed right here with their business - Sandwiches Near Me - Woodbridge, Virginia

Besides making my own subs at home, my go to place to run in and grab a sub. Other places give you a hoagie one size, but you can get a foot long. Would I go to an Italian deli instead, absolutely. If your on the run and want to grab something to go quickly, this is the place. Plus you have the option to get any sauce added to your sub. I personally go the dollar store and grab multiple chips. Borderline 4 stars read more

worst fire house ever!!! the staff are asshole they are cheap as hell no matter how many subs you order they will only give you one tiny sauce cup and will charge you 1 whole dollar for another cup!!!!!! please don't give these people your money!!! read more

Firehouse Subs - THIS IS THE CUP THEY WANT ANOTHER DOLLER FOR!! - Sandwiches Near Me - Woodbridge, Virginia

We've been here twice. The salad is great. But they keep making mistakes on our sub. We said 'no cheese' a few times, and they still put cheese on it. It's like they do that on purpose. But both times they remade them. read more

okay so i love subs and i love supporting my local fire departments. i came here to get my birthday sub and the lady at the cashier said i need to purchase something even though it was not stated in the email. so i bought a $2.09 medium fountain drink. their soda machine is fully stocked. their staff is a little less than friendly, a little hard to understand with their accents. the food is average, the same you would get a wawa or a subway. read more

Firehouse Subs - soda machine - Sandwiches Near Me - Woodbridge, Virginia

Ordered the medium turkey sub, it was soggy, bread did not taste fresh at all. The sub lacked any flavor and definitely not visiting again. Such a disappointment! read more

Clean place with friendly service! Sandwich was made with fresh ingredients. I was impressed

The food was good, but we were rushed through the process and when it came to my subs being delivered the person doing it gave us someone else's subs despite my asking him: Is this the Italian, Hook & Ladder and NY Steamer? Guy nods YES, I took them......after opening one and finding it correct, the other two were not. It was someone else's order. Either more training or better listening skills.....OR a better process is in order for dine in. Let me add it had been almost 20 minutes by the time this happened, ours were not ready for another 5 or so....it was not excessively busy. read more

Not the most healthy or least caloric, but the staff was great and the Sammie's were good"

A long time ago, in a state far far away....I first tried Firehouse Subs while on vacation in Florida. Now I couldn't remember specifics I remember the name stayed with me, and that they had a lot of different hot sauce choices. Flash-forward a couple years, and on a trip to the Lube in Fredericksburg I saw another Firehouse Subs, and memories of delicious subs flooded into my mind. Was this just young hindsight fondly remembering food of old or did Firehouse Subs really put out a solid sub? Today I can safely answer that question with a resounding: YES! Yeap all those years ago I did enjoy a great sub at Firehouse. There is not much to dislike at Firehouse, quality bread, meats, and toppings. I've been sticking to the Italian sub since the one in good old Woodbridge opened up. But I promised myself to try some of the others soon. The whole hot sauce thing seems more like a gimmick then anything. I mean I like spicy stuff but I've never really enjoyed putting hot sauce on my sub. On that note I still usually grab a bottle and sprinkle a couple of specks on my chips to try out the different types. So far the standout for me has been Gator Sauce from Florida. The house sauce CAPTAIN SORENSEN'S® DATIL PEPPER HOT SAUCE, (yeah I copied and pasted it because I'm lazy), is a good sauce if a little sweet. Next time I go in I'm looking to try Al Gore's I Invented Hot Sauce. Two more things to mention the Coke Freestyle machine is awesome. It's really fun to mix and match all varieties of soda. Sometimes with severe consequences, and sometimes with refreshing results. Next don't forget to round up your meal, the difference goes to help something I guess. Overall Firehouse Subs, is a solid choice for a sub. Is it the best sub I've ever had...no. Is it worth stopping in for me two or so subs a week...yes indeed. read more

Firehouse Subs - A Firehouse Sub! - Sandwiches Near Me - Woodbridge, Virginia

I stopped in for lunch on a weekday... it was moderately busy when I came in. The staff was quick to greet me and take my order. The restaurant was decent looking, but the condiment area was slightly messy and there were no forks. The sub was outstanding, just how I like it! The bread was tasty, soft, moist and even the ends and corners were fresh and not hard. The sub had flavor all over, in every bite with sauce and meat and was perfect! Overall, this was probably one of the better Firehouse Subs I've been to and will definitely return! read more

The Woodbridge location at Worth Ave is the worst run Firehouse Subs in VA, ordered a Hook and Ladder and got a "Subway" level sub instead. Can tell right away that this location violated several franchise rules by using cheaper materials for their subs because the bread itself is comparably smaller to the ones I'm used to at other locations. Not to mention that I had to run to the restroom as soon as I finished my dinner, thanks to food poisoning from this sub. Words of advice, I know cheap labor is hard to get nowadays but if you try to bring your grumpy grandma to do customer service type work like fast food and even get too "creative" with your materials, your place ain't going to last long buddy. read more

Two very good experiences here; both times the sandwiches came out absolutely, well dam near perfect. The Jerk Turkey sandwich is a must try. read more

i love firehouse but in this location the staff has knowledge i ordered a large corn beef wit mustard and pickle on the side a very simple order and i get home and i have corn beef no mustard and no pickle and when i opened sandwich to put mustard i find the almost half the sandwich gad no meat never come here again next time subways read more

I've always loved Firehouse Subs, they're some of my favorite meals. However, I have consistently had issues with this location. I typically order a sub without peppers or onions on it, but my sandwich usually ends up with one or the other on it. This is an issue because I have a severe food allergy. I've also received a small sub when I order a large, an occurrence which has happened twice in the past three months. I love Firehouse and will come back in the future...just maybe not to this location. Please ask your staff to take care when preparing orders and ensure that they are done properly! read more

The food is always great. But the service is even better. Staff is so friendly and kind. Our kids love the kids meals too. Very kid/family friendly. read more

Not really happy with the service I received here. I just went online to order my meal via the app. I was right down the street so I got there a few minutes early. Since it was a hot day, I decided to sit inside and just wait until my online order would be put in the "Rapid Pick Up" shelf. As I am sitting there, I am right in front of the "Rapid Pick Up" shelf and I see it is empty. So the time came for my order to be ready but there was nothing there. I wait about 5 minutes after my order was supposed to be ready and I decided to go to the cash register to see where my order was. It was clear that the workers in the store probably couldn't tell I was there before, so I believe the assumption was made that I just walked into the store. So I asked the worker where my online order is. She says oh it's been ready it's just that we took it back and put it on the back counter. Now remember I was in the store minutes before the order would have been ready and then I was sitting there 5 minutes past the time the food would have had to be there and the shelf was empty. As I stated before, I think she really didn't think I was in the store previously. There is no way the store put food out there minutes before it was supposed to be picked up and then didn't leave it out for the time it was supposed to be picked. It's obvious that she simply did not put the food out but she didn't think I would notice because again, she assumed I wasn't in the store to notice. I understand when people get caught up or they forget things, but I don't like lying especially when it is to cover up bad customer service. It's ridiculous to think that I made an online order, but the only way I would have gotten it is that I had to go to the cash register to get it, which kind of eliminates the convenience of doing it. Going forward Firehouse needs to do a better job of training their employees for this process, but as for this location, they just lost a customer. read more

Sandwich arrived with no lettuce or condiments or "stuff" just bread and meat. Salad good. Friendly but disappointed. read more

I am right outside of this firehouse sub very angry about the guys working there. I got 5 large steak and cheese and asked for hot sauce, the guy gave me 2 containers and told me that we can not give too many sauces out. Are you kidding me, 5 large subs and 2 ketchup and two hot sauce. I am not gonna go back there just because the owner does not know how to run his business. Firehouse corporate needs to think about their reputation This is absolutely unacceptable ... read more

My wife and I decided to enjoy a quick dinner on 04/11/14 at 9:00 at the only sub venue that is worth eating at. As always, the food was hot and delicious, and the service was fast. We enjoy the subs so much we've started to visit this location one to two times a week, and really have no reason to visit any other sub places anymore. We also enjoy exploring the myriad kinds of hot sauce, not to mention there some really excellent hot sauces for the connoisseur that enjoy flavor over heat. But what occurred on t and last visit to this location as completely unacceptable. It is a shame because the food really is good. Like all the other times we've dined in, we will have 2-4 hot sauces on the table. Half way through our meal, a gentleman, who I presume was the manager (due to how he was dressed) ask my wife if we were done with the sauce. My wife indicated no, that she was not, and the man asked me if he could use it to refill. I accepted, thinking he mean he was going to refill our bottle. He returned the bottle, and told me to let him know if we needed more . I had smiled at him assuming he had refilled the bottle, and I balked when my wife explained to me (she could see him, I couldn't) that he poured more than half from our bottle to restock another bottle for another customer. There was so little in our bottle, he put it on the table with the cap down, and told us to let him know if we would need anymore (when the bottle was nearly empty!) My wife and I was so upset that that we didn't finish our meal, and left immediately. We did not even want to speak to the manager. We sent a complaint to corporate, this was what he responded: "We're sorry that you received service that prompted you to contact us, and we regret any inconvenience or frustration that your experience has caused you. I am truly sorry for the misunderstanding that I had with you. There was another customer who wanted the same sauce, so I wanted to give them some, and then return the bottle. I also mentioned that you let me know if you needed more, I would have given you more. We like to empty bottles one at a time so we can maintain freshness. " This was unacceptable! I don't care what's your way to maintain freshness. This was too mean to take the half full bottle away when we were still using it, then returned the nearly empty bottle to let us know I could asked for more if needed. That's okay, just keep your bottle. I won't use it anymore, and won't return to your store anymore. read more

Delicious! I'm not a sub/sandwich fan, but I have wanted to give Firehouse Subs a try after learning of them a year or so ago. Tonight, I got my chance, and my family was impressed! The quality of the ingredients was obvious after the first bite. All of our food looked, smelled, and tasted delicious! We ordered the chilli, as well, and my only complaint it's that it seemed a tad thin, or "soupy" (which could be considered a preference issue rather than a complaint). The place is brand new to our area (not yet open a week), but I was able to place or order online. Paying for the order online was buggy so I chose "Cash," and paid upon pick-up. The site shows a delivery option, but we need to get confirmation regarding the service to our location first. read more

Unbelievably slow! I was the only person in line and it took 15 minutes to get my order.

At first I was a little disappointed because it was empty, quiet and overall didn't seem like a typical "sub spot". It wasn't until I went to order and was greeted with bright eyes and a smile that went from ear to ear that I felt as though this would be a excellent dining experience. I originally ordered my food to-go but due to the friendly atmosphere I decided to eat in. I opened my box and was greeted with the pleasant aroma of fresh meats and beautiful steam coming off my sub. The food was delicious, the pickle they gave me on the side was a delightful addition to my meal. Overall I loved my experience there and would definitely recommend it to anyone looking for a good sub. read more

Customer service is Wonderful, the restaurant looks clean (it is new after all) and there is a tv in the corner by the front door. This was my first time at a Firehouse Subs. I ordered an 8" sub combo. It came with a large fountain drink, a bag of chips and a pickle on the side. The combo meal was a bit pricey than I'm used to but the food was really good! read more

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Absolutely love firehouse subs, however this location is about enjoyable as visiting the dentist. An older Indian lady who works her always gives me issues with my order. Any time I have a rewards/coupon for something free she has an attitude or tries to tell me I can't use it. If you I get a kids meal for kids you she makes a big deal about those as well. I would NOT go to this location if I could find one closer. At this point I only come to this one when kids as for subs read more

So good! Delicious subs, can't complain. Love the hook & ladder and Italian. The ham they use does seem sweeter than other sub places - I prefer this, but it may not be everyone's cup of tea. They also have the best meatball sub compared to any of the other fast casual sub places. Ordering online for pick up is super convenient too. read more

The guy was one alone two he tried to tell me the water was shut off so when I got my combo I had to get a bottled drink then just to watch someone get a drink which absolutely upsets me read more