I'm very pleased with Firesafe Chimney. I got my appointment to have my chimney fixed same week,…read morethe tech was courteous, efficient, and cleaned up before he left, and the cost came in less than estimated. I will definitely recommend them to family and friends, and this will be the only company I call for future work.

Good luck getting anything done with this company. Several messages,…read more filled out the online request form. Even spoke with someone two different times. Nada! Never a call back. Absolutely nothing. Found another company to address my issues. Two days after the initial call I was paying the invoice. The invoice was half the quoted price as firesafe. If you're in Fairbanks or the surrounding area call Warm Construction LLC. They were way cheaper and responded with a purpose. I'm a contractor and watched these guys work. So lucky and glad to have found them. So, I guess a thank you is order to firesafe for getting me in touch with a capable and friendly company. Such a frustrating experience with these people.

Let me first say that I always try to support the little guy, and in Fairbanks that has often meant…read moreother shops that soon disappeared. But I have also been a Woodway customer for 30 years and continue to be. Last year, they warranted a part on our 25-year stove (purchased there), no questions asked. This year I bought a new Toyo, and they were competitive with the best prices in Alaska. They may no longer be 'the little guy,' but they are definitely dependable, local, and have been here for the long run.

This is a beautiful store with many varieties of stoves and heating ideas. I thought the price was…read morecompetitive and actually have purchased two toyo stoves from them. A few years back I used their repair team during the dead of winter, they were quick to get my stove back to me. Knowledgeable and friendly, I definitely will shop there again.