My neighbors have Their service and had an issue. The tech came out and told them they need to re…read moreroute the line, that ran over the top of my house. They wanted to bury a line that ran through my property to my neighbors. They asked my wife for permission at which point she told them they needed to deal with me, her husband about the request. I was never contacted. PERIOD. 2 days later I Come home to a trench running from my backyard to my front driveway. Come to find out they decided to lay the line without permission! I contacted charter and angrily expressed my issue with them. A supervisor came out to my house a day or so later telling me they have an easement and didn't need my permission. What do I want an apology? I told him to show me the easement- as I had already done my homework, contacting my title company. There was only 1 easement for pacific power! After 2 months of dealing with a regional manager, they finally agreed they had no easement and no right to bury the line on my property without my permission. I made them remove the line and negotiated a small cost to them to repair what they had done. However, due to their blatant disregard for personal property and lack of knowledge regarding their rights of easements I will never do business with them. I wonder how many other people they were able to strong-arm... Others who may not have taken the time to make sure charter was doing things legally and ethically...

So I have had Charter for a few years and well there service is awful. I have only had a one other…read moreinternet provider, Comcast, and they were far superior. The fluctuation in speed is what I find the most egregious. I'll go from 25ish Mbps dl to under 4Mbps dl in seconds. Meanwhile in the central valley of California I was getting, at $10 extra, 90Mbps dl constantly.

I usually reserve my feelings about service companies until they really prove themselves. Today I…read morestopped in at Cascade Wireless, an agent for U.S. Cellular. I was greeted by a sales person by the name of Lea. Wow what a difference from the experience I had at one of the other U.S. Cellular locations. Lea, was one of the most helpful service employees I have dealt with. She answered my question, she didn't try to sell me a more expensive service plan that I was interested in. She just left me with a feeling of appreciation for taking the time to help me. I stopped by this business because of the trouble I've had with my Verizon service, and the dropped calls I've experience with Verizon. Lea set me up with a temporary service that I can compare with Verizon, so far it appears U.S. Cellular is superior and provides a better signal at my home. Price wise the monthly costs are close, U.S. Cellular's plan gives me more data for the money than the plan I have with Verizon.

I've been a Fireserve customer for over 5 years and while a lot of their customers depend on them…read morebecause they live and work in rural locations, I live in the city and chose Fireserve for their high speed bandwidth. It's allowed me to cut the cable and stream all of our shows through Apple TV and computer networks. I've had about 2 or 3 connectivity issues in those past 5 years and they were quickly corrected satisfactorily.

Prompt and courteous service. Thanks John for a great Hughes Net install!read more

From the owner: Krass Marketing is an Satellite television Retailer specializing in Satellite television and…read moreInternet. We are your local choice for service. We are dedicated to serving the local community of Klamath Falls, OR.

We have had Cal-ore service and Internet for about a year at our business. We have had the ongoing…read moreproblem of not being able to get phone calls through our line or call out. We lose phone service on a regular basis at this point right now we are considering dropping them and going back to AT&T, which is a terrible service but this service is worse. We have tried to get their service department to help us. They have not followed through. I wait and wait and wait. They never call through. They never call back. They never show up and they never set appointment so do not go with this company!!!!

I have had Cal-Ore internet and phone service at my office…read morefor several years. Their fiber optic internet service has been reliable and fast. The staff at Cal-Ore has always been polite and responsive. I would definitely recommend them.

I went in yesterday to get a new phone, I needed a place to "buy out my contract" because I WASHED…read moremy old phone (which was actually only 4 months old)... I looked into purchasing a phone w/Sprint, my old carrier, but they could not give me a decent monthly plan price + purchase price. So I shopped around and found out that I could get a pretty good price on monthly plan w/US Cellular, AND they would pay my early termination fee, AND give me $150 credit card for in-store purchases. Plus the cost of my new Iphone was quite reasonable. I came in the store two days in a row, yesterday to buy my phone, and today to get toys (extra car chargers, mount for car, case, tempered glass for screen, etc etc---all paid for w/my $150 credit card)... each employee here was very helpful to the customers and knowledgeable, friendly, patient.. Great experience! Special kudos to Josiah for making this a smooth transition, answering all my questions and putting on my new tempered glass screen protector. And I do get better cell service w/US Cellular than I was getting with Sprint!

Great deal on home phone system! Saved me 81 bucks a month. Was a bit worried about sound quality,…read morebut after I installed the system the sound is much better than expected!

I have a "crackling noise" that people hear when I am talking to them on my cordless, wireless…read morelandline. I called and a Tech told me he would shut down my Internet to check it and call me back. Needless to say, he did that and did not call back. Did not fix the problem. Since then I've not had time to spend on the phone to talk to them again. Going online, all I could find was to reboot everything. Did that, still have problem. I think I need a serviceman to come out to check my lines but how to get to someone to even suggest that??? One more option is to go to their local office and ask for help there... hhhmmm so much for technology. Let's go back to the can and the string..

Horrible service. Not recommend. Run around phone calls and stopping at a local store. Still no…read morehelp. Ended up canceling everything.

Once again they have changed hands! Except this time they didn't notify their customers that the…read morenew monthly bill would be increasing by 50.00!! One of the reasons I always recommended this company was because they were affordable and HAD great communication with there customers they always informed us of any changes but with how high my bill will be a month is beyond ridiculous especially without any notice!! Beyond disappointed with this company I will be finding a new internet provider which sucks since I always try and support small local business

FiberXStream is a take-over from Steelnet. Truthfully, technical problems have increased…read moreconsiderably since the take-over. We are located about 1.75 miles from the FiberXStream antenna on top of Stukel Mountain. For the past year, and getting progressively worse, FiberXStreram download speed has deteriorated to the point that it is unacceptable/unusable for over 50% of the time. Download speeds at below 1Mbps many times during the evening. Complete breaks in internet connection. There are times that the download speed is between 10Mbps to a rare 15Mbps but that is usually early in the a.m. By noon it is almost always below 5Mbps. I have had technical reps out to check my system and theirs and it was their system. For a short while after the service call my download speed was above 5Mbps but it then quickly deteriorated back to the same poor download speed. I have sent them numerous email notifications of the poor service but no response. My wife and I are both on the internet with our laptops in the evening and it's impossible to stream a few videos off of facebook or Youtube without constant buffering. There are and have been times when we have been able to view a streamed Netflix movie without buffering but that is a more rare situation. We are at the point of having to seek out a new ISP. BTW, our contract is unlimited bandwidth so there should be no throttling back on download speed. I am pretty sure that it is poorly maintained equipment or the equipment is limited as to the total number of accounts it can handle before the download speed is can support the number of customers accessing this antenna. I have to rate them very poor and would advise finding a more reliable ISP if you do any video streaming.

We decided to switch companies for a cheaper option for our small mechanic business. From the start…read moreof the switch over, we have had nothing but issues from Hunter. Firstly, they disconnected our phone lines before we made the switch to the new company, proceeded to pretend they didn't know why our phones were working, then after 3 requests to release our phone numbers they finally did so the new company could get our phone lines up and running. Then Hunter asked to come get their equipment from our building which we allowed them to enter and they took the router that the new company just installed! When your business is run 95% on communication with customers and using internet run programs for customer information I refuse to do business with a company that acts so childish because someone decides to change providers. I'm not the only business in this town who is switching because they have had nothing but problems. If I could rate it 0 stars I absolutely would.

We haven't even been with Hunter a month and twice we've been without internet for the whole day…read more Not good when you WFH. Phone calls you're on hold forever and the customer service is awful. Making a ticket for a bill compensation when they're well aware there is an outage is ridiculous. We're one major inconvenience away from going back to Spectrum, which says a lot since that bar is practically on the ground.