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    Firestone Collection by JJ Design

    3.9 (11 reviews)
    Open Open 24 hours

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    Services - Firestone Collection by JJ Design

    Jewelry redesign

    Jewelry repair

    Jewelry reshaping or resizing

    2 More Services

    Jewelry restoration

    Jewelry stone setting

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    Yale Jewelers

    Yale Jewelers

    4.6
    (177 reviews)
    $$

    I stumped the Yale masters!…read more.. I have this cool Titanium bracelet that needs to be shortened a bit. Brought it in to Yale. The women behind the desk looks it over, sizes it to my wrist and says let me take off just one link and it will fit best. She says it will cost $15.00 and take about 30 minutes. I say take your time, I will sit here on these nice chairs and do work on my phone. She goes to the bench with my bracelet. About 20 minutes later, she consults with the man behind the counter who I think was the owner. She goes back behind the counter and he goes to the bench for about 10 minutes to work on the bracelet. He come back out and changes places with her for another 5 minutes--she works on it again. Then he call me up to the counter and says she is the best, better than me at these things, but we can't figure out how to unscrew the bolt that is holding the link. He says they have the right tool--it just will not turn the bolt, sorry. He did not charge me because they could not do the job. So I asked him since you have been in the Jewelry business so long do you know another place or jeweler that may have the tools/knowledge to shorten this bracelet? He said, "No."

    I found this jewelry shop after seeing tons of people hyping it up in a local Santa Monica Facebook…read moregroup--everyone was talking about how excellent Joe is, so I had to check it out. A few years back, I brought in a necklace my mom gave me that needed fixing. It meant a lot to me, and Joe was conscientious and respectful. I also sold my wedding ring here last year. I didn't have all the paperwork, but Joe didn't make it a big deal. He was honest, easy to talk to, and offered me a fair price. The shop has good vibes--it's in a cute spot, easy to find, and there is street parking right outside. People have been coming to him forever, and I get why. He's authentic, professional, and just a good guy! If you need anything jewelry-related--fixing, buying, selling--go to Joy. Seriously, 10/10 would recommend

    JK Diamond Co.

    JK Diamond Co.

    5.0
    (182 reviews)
    $$

    My husband and I designed our wedding rings with JK Diamond Co back in 2023, and it was such a…read morewonderful experience! From the beginning, the team was professional, attentive, and truly excited to help bring our vision to life. I had my heart set on a natural salt and pepper diamond with beautiful inclusions, and they went above and beyond to source a variety of options for us to select from. The entire process was seamless with clear communication, transparent pricing, and timelines that were honored exactly as discussed. It made designing such meaningful pieces feel easy and stress free. Now as a preschool teacher, I am definitely not the most gentle on my jewelry. Recently it was time to replace a small diamond in my delicate eternity band and reshape my engagement ring band. The repair process was just as smooth as the original design experience. Scheduling a drop off and pick up was quick and convenient, and the team was incredibly friendly and helpful. It is clear they truly care about their work and their customers. They are never pushy and always focused on helping you create something beautiful and personal with their expertise. We're so lucky to have found a jeweler we trust for our most special pieces and will continue to design with them!

    My wife and I got both our engagement rings and our wedding rings from JK Diamond Co! We worked…read morewith Matthew and Abe and both were so kind, attentive to detail, flexible and got us exactly what we wanted. Our rings turned out amazing and we were super happy with the service, cost and just overall experience.

    L'Oliphant Fine Jewelry Artisan & Repair

    L'Oliphant Fine Jewelry Artisan & Repair

    4.6
    (100 reviews)
    $$

    FIVE STAR EXPERIENCE…read more My boyfriend and I have been to a few jewelry shops in Santa Monica looking for an engagement ring and all but this one were very uninterested and unhelpful. Janice, on the other hand, was wonderful! She greeted us joyfully at the door and let us in even though we did not have an appointment. I was able to find and fall in love with a beautiful ring they had there on the shelf. I also had two gold necklaces that needed to be repaired and they repaired them at a VERY reasonable price! She answered all of our questions and was incredibly friendly and sweet. They know what they're doing! I would highly recommend visiting Janice and BJ if you wish to have a pleasant and smooth jewelry shopping experience.

    TL;DR - L'Oliphant sold us a FAKE men's wedding band that was listed as 14KT solid white gold (for…read more$1,000!). We found out AFTER our wedding that it was some alloy of iron and nickel covered in gold. When we went to the shop, BJ didn't take any responsibility. After my husband pressured her she did eventually refund us for the original amount. However, we still suffered losses paying for the ring authentication AND the increase in gold price from last year. Oh and now we know we had a FAKE ring in our wedding and all of the photos for the rest of our lives. You can see in my Yelp history that I normally avoid writing reviews like this, as I understand how bad reviews can impact certain businesses. I already know that the owner BJ is going to write and deny all of this but I feel that I'm truly doing the public a disservice by not saying anything because we got scammed. The only thing that would have prevented me from leaving this review is if she took FULL responsibility and went above and beyond to make it right. Clearly, we are all reading my review right now so she did NOT make it right or even take an inkling of responsibility. We were recommended L'Oliphant's services for custom engagement and wedding bands. The entire process took a few weeks in 2024. The process was not as smooth as I would have preferred - their receipt system is absolutely a mess, and we had to drive across town numerous times for appointments or to review designs in person. What really was the kicker - we purchased a men's white gold wedding band and we were assured it was solid gold. Priced at $1000. When we received it, it had an imperfection on it that we pointed out several times to BJ but she kept insisting that it was just an issue with the casting and refused to fix it. Anyways, we were sick and tired of driving all the way across town every week so we just accepted it and assumed we could polish out the imperfection later. Because how were we supposed to know? A few months after our wedding, we took a necklace to a different jeweler down the street for some work. Asked him if he could polish the imperfection on the ring. Immediately he knew it wasn't solid gold. Showed us on the microscope - the imperfection was actually a CHIP in the top layer of gold and there was some non gold metal underneath. He also did a scratch test for us to show that the metal underneath was not gold. I've attached a photo of the imperfection under the microscope and you can clearly see, it is not gold underneath. We called L'Oliphant to ask them, Christina picked up the phone and was very kind and assured us they would make it right but that we could take it to an independent coin shop that does gold scanning to be sure. We followed her recommendation and paid $50 for the written report. The gold shop scanned the ring right in front of us where the imperfection was and showed us that it had nickel and iron in it. No gold ring should have nickel or iron, and the shop owners actually told us that they wouldn't even buy that kind of ring because the gold layer on top is essentially worthless due to the alloy content inside. This gold shop is a highly reputable business with 500+ Yelp reviews and a 4.8 star rating - so we have no reason not to believe them. I've attached a video of the scan (sped up, as Yelp does not allow videos over 30s). When we brought the scan proof and ring back to L'Oliphant, BJ took zero responsibility and immediately denied everything, stating that "other jewelers have it out for us here" and that "some people put acid on their jewelry" and also that "the scanner may not have been calibrated correctly" so she needed to test it herself. She took out a literal magnet and showed us that it did not stick to the ring. Amazing. I asked if she had her scanner or even some microscope to look at it in store and she said no, that she'd have to take the ring and scan it within the next two weeks. My husband pushed her to refund us the original amount, which she did, but that was the BARE MINIMUM in making this right for us. BJ took the ring and told us she would test the ring HERSELF. This is the only test we've had without transparency where we won't be able to see the results with our eyes. To add insult to injury - she had one of her shop associates call us to tell us a week later that, miraculously, the ring is solid gold based on her tests. I already know she will respond to my review denying this - she can deny all she wants but we took the ring and had it verified by TWO independent sources and both sources confirmed it was not solid gold. The worst part was - the imperfection on the ring was already there the day we bought it. It never should have been sold to us like that, but I'm truly grateful it was there, as we probably would not have found out that the ring was fake until years later. I would not recommend doing business with L'Oliphant.

    Sea of Silver

    Sea of Silver

    4.6
    (43 reviews)
    $$

    Sea of Silver might be one of the nicest jewelry stores I've ever been to…read more As one would probably imagine, this shop is focused on sterling silver jewelry. The showroom features a quite a large variety of styles from a number of different jewelers, including the owner himself. I was impressed by the quality of the pieces on display: this was not mass-produced fast-fashion silver jewelry, but carefully crafted pieces of wearable art.There's a combination of silver with and without stones. I was particularly impressed by some of the silver and amber pieces on display. Michael the owner was incredibly friendly and helpful. He was happy to show me a variety of rings and a necklace that were extraordinarily tempting (and I barely resisted because I'd made a recent purchase on Etsy.) He showed me his own beautiful pieces which combined some traditional motifs I was familiar with his own unique style. Sea of Silver is not super inexpensive, however, given the work that goes into hand-made jewelry (not to mention the rising cost of silver), I don't think the prices are unreasonable. If you were to make a purchase here I am certain you would have a piece of wearable art that you could wear with pride for many, many years. Will be returning. Highly recommended.

    Michael and his wife fixed my gold necklace that I broke on vacation. I want to make sure everyone…read moreknows about this gem of a store in a fabulous location. It's nice to have free parking in the mall for drop off and pickup. Go check them out for all your jewelry needs!

    Firestone Collection by JJ Design - jewelry - Updated July 2026

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