A few years ago I brought my Camaro to a couple different shops and would pay a ton of money just…read moreto have the problems come right back. Went to greulichs at the recommendation of a neighbor and not only did they get my car running smooth again, but they did it for about half the price the other shops were charging me. Always meant to leave a review but never did. Recently my mother in law had a terrible experience at another shop so we told her to go to greulichs. After hearing from her how they just went above and beyond for her I knew I had to leave a review finally. Finding good honest mechanics can be challenging but thankfully this greulichs in Cave Creek is a place with honest mechanics that know what they are doing!

We had our control arm replaced three years ago at this location. It started making noise again so…read morewe took it in today and guess what... we need it replaced again. This is an older vehicle that does not get much wear and tear. They stated that it's a new company now and they do not honor any work past the two years since they took over. Extremely disappointing because this shouldn't fail that quickly. The part typically lasts 7-10 years and up to 100,000 miles. We won't be using this place again and want to warn anyone who has warranty work that needs to be done to get it done asap before your time is up.

Wow what a amazing experience there honest and truly care about us as customers , Steve , Adrian…read moreare awesome they walk you through everything where I would feel comfortable with sending my wife or daughter here and know they would do the right honest job and so professional ! Jason the tech took the time and really did a top notch Job!!!! We will be coming back for all of our family's needs !!! Thanks so much

Horrible experience two weeks in a row…read more Ordered the wrong parts and I waited 7 plus hours today on a 8:00 am appt. Mike the sales front office guy helped but the rest of the experience was aweful. Not going back after using them for over 10 years

I've only been here twice but both times were top notch. Service, communication were great…read more Didn't pressure on the upsale of belts etc. No idea why all the bad reviews. I'm headed back today!

These guys are amazing! Love the manager as well. Wonderful service and fast. I'll be back again!read more

My wife took her car in for an oil change at The Cave Creek location. It was a great…read moreexperience no drama, no unnecessary up selling. We will be back when I don't have time to work on my cars.

Had an older pickup and a classic car in for tires and service. They offered appropriate level of…read moretires and suspension service at very fair prices. Previous shop tried to upsell me stuff I didn't need. Great tire selection and recommendations and more knowledgeable than the big tires stores at about the same price. Service fast and good. Shout out to Alex for insight into my classic BMW.

Fixed my flat in great time. The staff and owner most courteous…read more Every service I needed was done professionally and quickly!

RE: BIG O Tires, Carefree highway I had a flat repaired…read morerecently at Big O tires on Carefree highway. Cost was $45. Actually had two fixed in the last month. After my first visit when I tried to replace one of the tires, I couldn't loosen lug nuts had to use a 2 foot length of pipe to increase torque. The nuts on the tire were grossly over torqued to the point it was not removable using the manufacturers supplied tools, even with my full body weight on the wrench. My guess is that it took well over 200 Ft/LBS to break all of them loose. On the previous day when I brought the car in, I had mentioned to the lady who took the order for repair, that the lugs were over torqued. She said I will make a note of that. Please note that the manufacturer spec is 79 to 94 LB/FT. I talked to Big o cashiers on May 5 at 11:00, the first man at the counter said it is sand in the threads. Reminded him that they had installed them just yesterday. The second person I talked to said that they always use a "torque tool" but it is not checked for accuracy. He did offer that the torque is on a chart out in the service area and stated most cars take about 80 to 100 Ft/lb. I told him it needs to be checked, his final answer was I will look into that. He did not offer any remedy or resolution other than "I'll look into that." This is not customer service, not courteous, rather is seems to indicate that they are saying "It's not my fault" My 25 year loyalty will now revert to Discount tires on Carefree hwy & 7th street.

Just heard a strange clicking noise while I was at Walgreens next to Cobblestone. I approached a…read moregentleman outside of their service shop and explained what was going on. He walked over to take a listen. Although they were closing, he invited me to pull up to top off my oil. Two other gentleman took time to check things out as well. Grateful for the kind and helpful service they provided me. It's so rare anymore to have such positive interactions. Unfortunately, I didn't get everyone's name. But, Thank you, Luis, for your assistance.

Fast and good quality car wash. I have their monthly membership which I utilize a lot. Thanks for…read morethe clean car!

Have had good service for 5 years. They are friendly and have helped me with documentation. I…read morewould recommend their service.

They use the cheapest parts and charge like it's OEM. They have no pride in their work. They…read morewould live for you never to call them after you have issues. All they want is your money. When they cannot fix your issue, too bad for you. There are better shops that fix things the first time and don't overcharge.

Dan is really awesome! We set up a time for the repair, and Dan was very punctual. He was…read moreprofessional, thorough, and did the work in a timely manner, and at a fair price. I really appreciate his hard work, and look forward to working with him again in the future. I highly recommend for all you're repair needs.

From the owner: DHMAS specializes in Mobile auto repair. Maintenance, brakes, water pumps, timing belts, fuel…read morepumps, You name it. Jump Starts, Accessory Installation, Hot Rods and Performance. Call today for a free estimate.

It was a bit disconcerting when driving on the freeway and you start hearing loud scraping noises…read more We were on our way to a surgery center. We slowed down and made our way to the office. I looked underneath the car to see that the panel underneath the car had lost some bolts and was flapping. I decided to take the car to Wilhelm. I told the staff about my issue. He asked for my key and headed to the repair center. Fifteen minutes later, the car was back in working order at no charge. Thank you Wilhelm!! So awesome.

"My 2014 Mercedes was in the shop nearly three weeks for routine repairs, with poor communication…read morethroughout and repeated reminders for basic requests. To make matters worse, there was no effort at pickup to acknowledge the inconvenience, address the customer experience, or offer even a simple gesture of goodwill. Extremely disappointing."

I recently moved from New Jersey to Arizona and a couple of moths ago and my Mercedes E300 replace…read morebrake pad indicated came on a couple of days ago.This was the first time that I noticed this indicator and I didn't want to continue driving around with this going on. Since I'm new to the area I wasn't sure where to bring my car for service. I didn't want to get "screwed". I did my research and saw that Ultimate European Repair received numerous positive reviews and I took it upon faith and decided to bring my car there. I was pleasantly surprised by how professional everyone was. I was greeted by Tatiana who was very pleasant and kept me updated as to what was being done and I felt confident that I wouldn't get "screwed". I decided to let them do the work and they stated that I could pick the car up later but I decided because of traffic during the pickup time that I would get it the following day. The next day they provided me with a Lyft to pick up my car. When I arrived Andrew and Tatiana greeted me and showed me the documentation of everything that was done. I felt that the service cost was fair and I feel confident about coming here again in the future.

I absolutely love this place! I own a Mercedes and for the last 4 years, I have been taking my…read morecar here for routine maintenance. I have always found them to be incredibly honest and the work they do is top notch! Prices are incredibly reasonable compared to dealership Tatianna and Xander couldn't have been more accommodating when I dropped off my vehicle for service.