Lots of ways to save - coupons and even Groupons!…read more I'm a frequent visitor of this Valvoline location. Mainly it's just because it's centrally located in South Euclid and easily accessible from the main road. Most of my experiences here have been pretty average. I'll focus this review on my historical experience and latest visit. My latest visit was very impressive! I stopped in for a quick oil change tonight. Wait time was very short, service extremely friendly, and oil service very quick. It was perhaps the fastest oil change in my years of visiting Valvoline. I really appreciated one of the employees (Justin) being very detailed in his explanations, providing sound recommendations, and answering questions. I felt that my car was well inspected and cared for! I felt at ease leaving this location and wanted to specifically come back here next time. Wait times: Generally, wait times at this store are pretty long. This is a very busy location. Peak times appear to be weeknights and weekends. While the lines are well managed, it takes a long time to get in. Plan for extra time during peak hours. Customer Service: Customer Service here tends to be very average. It's because it's such a popular location and there is really no time to be personable with all customers. On slow days, you'll get great service. The employees always help you reset your oil change lights, read off customized recommendations, and generally answer questions. I feel good about their knowledge level. They always inquire if you have a coupon which allows you to save a little! Prices: Prices at Valvoline are consistently higher than at other competitors' businesses. You can find some ways to save - coupons (online), coupons (via mail), coupons to your phone, and even Groupon deals! If you have a little time, stop in at this location to get your oil changed! On a slow day/night, you'll have as great of an experience as I recently had!

I'll stick to take 5 never had to pay for a tip off before. They never even told me that was a…read morething or that it was a charge before doing the service.

I come as a new customer only by air I told him that I was going to pay no matter what it costs and…read morehis answer was here we do not offer that service, the staff who attended me until he lacked teeth very unprofessional I do not recommend it at all

Service writer Malik and Assistant Manager Tony are the most absolutely professional and friendly…read moreguys when I come to this shop. I will keep coming just because of them and they deserve to be compensated for going above their job description for their customers.

I was told an oil change would cost $50.00 over the phone. I ended paying $150.00. On top of…read morepaying for services, I probably did not need, they charged a fee for using a credit card. Please do not fall for this corrupt company. I will never go back again!

Excellent service, great attitude from workers as well, always ready to work and never a bad…read moreresponse

Short notice, scheduled 4-tire change. Crazy busy but got a lot of work done while waiting. Great…read moreprices and service.

They did me a huge solid this morning I will be taking all my vehicles there from now on. They were…read morecourteous and efficient.

I needed an oil change and was out running errands so I simply googled "oil change near me". Well…read moreGoogle did not fail me when it directed me to Done Right Automotive, a family owned auto mechanic business. Even though they had many vehicles they were working on that day they took me as a walk in and promptly took my car for service. The customer service and car service was excellent and they quickly took care of my oil change in record time! Everyone was friendly, honest and professional, which is so refreshing in my experience with mechanics! I will definitely be returning for maintenance of my car. My only suggestion is consider offering WiFi for your lobby ;)

Very friendly and helpful service. They explained what the work was that they were going to do and…read morethey went over and above what they said. Grateful for an honest garage that we can count on to complete the work in the time they quoted.

I came in for an oil change and had a terrible experience. I did not get the services that I was…read moreexpecting. 1) they did not top off my fluids. They said they were out of coolant and power steering fluid for my car. 2) they did not check my tire pressure and corrected it to summer inflation levels. I now have to get it back to the correct PSI. 3) Did not offer any water 4) I'm not even sure they put oil in my car. I would not return. MY lesson today is get oil changes at the dealer. It may cost a little more, but the piece of mind is worth it.

Friendly service. Good communication. Took me into the bay 20 minutes before closing.read more

Awesome neighborhood shop for basic mechanic needs. I've gotten a tire plugged here as well as 4…read morenew tires this summer. You really can't beat their prices, especially compared to the dealership. Service is always friendly and fast and I love supporting a small, local business in my neighborhood. The waiting area is nothing special and they are pretty old school with receipts/checkouts. However they are organized and give you a call right when your service is done or parts are in.

lovely people, prices and service!!! this is truly a hidden gem everyone should know about. oil…read morechange prices are unbeatable

Super fast service. Probably the fastest I've ever had at a Take 5. They were full, both ines were…read morepretty much to the street when I got there, but I still got in and out within 30 minutes. All of the guys were friendly and you can't beat the price when they have deals going on. I got 2 windshield wipers for the price of one.

I appreciate the guys at this locationcand I'm bummed that I don't recall their names. Maybe Meech?…read moreYeah support them

Tyler was very responsive and professional. Service was quick and he explained everything in a way…read moreI was able to understand. Will be definitely returning for any needed repairs I have going forward.

They work efficiently, are super friendly and are reasonable. Super helpful and straightforward.read more

It is important to note that I did not pay for a service, but Hassan offered a free diagnosis after…read moretelling staff I had a daylight or fog light I needed replaced. I already had the bulb and they notified me they couldn't get under the car for installation, but Hassan walked me out to my car on an extremely hot day and helped assist me because he "didn't want me wasting my money." I appreciate this when good service is hard to find these days. Him and the rest of employees were nice and helpful.

TERRIBLE EXPERIENCE, DO NOT GO. UNLESS YOU LIKE BEING RIPPED OFF…read more I was grossly overcharged and they refused to homor my AAA discount which was who referred me there to begin with. I didn't tell them about it until the day I picked it up. He pretended as if I got some major savings already. I tried to support them because it was just about all black staff, I should've went to the next shop on the list instead.