We started bringing our vehicles here a few years ago when my son needed a quick safety inspection…read moreto get his car relicensed while he was home on winter break. Benchmark was able to get him in and get the inspection completed within a few hours so we could get the plates renewed before he needed to go back to school. I have always found them to be fairly priced and to do the work they say they'll do. We almost exclusively use them now for our vehicles. We can leave our car/truck the night before and they will have it fixed sometime the next day.

I hit a large tree limb that was lying on the roadway and could not avoid it. Unfortunately, it…read morehit and loosed the engine shield on my Honda. It sounded like a was dragging a large piece of metal down the road. I went straight to my local Benchmark and they fixed it while I waited and didn't charge me a cent! My neighbor suggested going to this place a couple of years ago and I am thankful I listened to her!

On Tuesday My mom hit a pothole and her front tire ripped. She had only driven a couple blocks, and…read moreso was able to limp back home on the rim. She wanted to go ahead and get both front tires replaced. Called ahead to Western Tire and Auto and had the car towed to them the next day. When I tell you this business is the BEST business in town, I am not exaggerating. The car was towed to them around 10am Wednesday morning, before noon the same day, my mom was back on the road. They are a blessing. Honest. Fair. Reliable. For a peace of mind, with no regrets, look no further than Western Tire and Auto I go to them for all my maintenance needs. Highly recommend.

My daughter took her car to get a oil change and have the tires rotated. She received a call saying…read morethat her car was ready, and then the guy says, oh, you need a new battery, he then tells her how much the battery would cost, how much labor would be. She said, that's ok, she would have her dad put one in. He then says, well we had to jump start it to get it in. So, I hope you don't get stranded. She has a practically new car. The car started just fine when she left to drop it off! She has not had any problems before she took her car! Then on top of that they did not even do what she originally brought the car in for! After many years of going to this place I will NOT ever go back!

Racists,unprofessional, charged me for service they did not complete. Trained to upcharge by any…read moremeans.

Editing my review to reflect my full experience. Was very happy that Andy Wurm reached out to me…read moreand offered assistance with this matter. This probably would not have been an issue for someone who drives enough to replace tires every 5 years. Great to see the company stand behind their product and service. Bought a set of new tires from Andy Wurm in November 2015. I don't put a ton of miles on my vehicle. Tons of tread left on them. But I noticed that one of the tires developed a slow leak, so I took it to my local service station (I moved to Florida after buying the tires). Turns out 2 of the tires they sold me were made in 2011. So they were 4 years old when they sold them to me. That's roughly half the recommended life for a set of tires. So now I'm having to replace all of these tires 4 years sooner than I should have. No point in saying I'd never shop there again - as I live out of state. But really disappointed.

Asked and received a quote for set of Pirelli tires, and price was $150 (16%) less than the…read moreKirkwood independent near Big Bend and S Kirkwood Roads, where I purchased my last set, and the Plaza quote was for a V speed rating versus the lower H rated tire from the independent. Tires identical otherwise. Both included protection packages and free rotations. Independent tried to sell alignment at time of quote. Plaza showed me the print out after installation showing alignment was perfect, and thus unneeded. Entire transaction was completed in less than an hour by a courteous staff. The independent would have had to order and installation would have been a minimum of a two-day wait.

Not happy about my visit today. they were very confusing for giving me prices on what I asked for…read more I felt like I was getting up charged b/c I knew exactly what I needed. they also told me I needed parts - that didn't even come on my model / type of car. they lost my loyalty

I've been to this shop twice at this point - once was to get my brakes fixed years ago and more…read morerecently I was referred back here for a quick assessment of my old Ford Escape. They picked up the phone first try, were extremely kind in letting me come same day as well as coordinate a tow truck to drop off my dead car without any difficulty. It was almost too easy. The man at the front desk is kind and friendly, making casual conversation and giving me solid direction. I appreciated the mechanics determination in finding the correct part for my car. They were very adamant on ensuring that I felt like I wasn't being ripped off, which was reassuring. After my dad checking out the situation and him approving I felt even better. We couldn't get my car fixed due to it being a dinosaur, but they helped with next steps best they could. When I got my brakes fixed it was very much worth the value. I continue to be impressed! Highly recommended

I had two excellent experiences here. They were knowledgeable, kind, and trustworthy. They fixed…read morewhat another shop couldn't find. They were efficient and saved me from having to get a rental car by getting me out quickly. I am so glad I found them. They were wonderful.

Best ever! Wonderful customer service and they do amazing work at a fair cost! I highly recommend…read morethem!

A rare gem! Ellisville T&S has amazing customer service, great communication, and very reasonable…read moreprices. They don't nickel and dime you, and are very honest. We have been coming here for years and will continue to do so!

We had our Toyota towed to this ridiculously bad shop after the brakes failed. A $1600+ repair…read morelater, the brakes failed again after fewer than 15 miles. We unwisely let them try again under their one-year repair warranty. Total brakes failure again within 20 miles. They offered- laughably- to try a third time. No refund, of course. Another shop fixed our brakes with none of the problems Master's Touch told us caused the repeated failures. Meanwhile, they demanded $300 to replace our battery, asked $200 for a "hard to find" license plate mount for my kid's car ($20 on amazon), and took weeks to turn over the money they got when they sold her wrecked car for us. Do not trust these clowns or their warranty.

I can't say enough good things about Master's Touch in St. Peters, Missouri…read more On the Friday before the holiday, they agreed to take a look at my car as a walk-in when it started acting up. Everyone was incredibly kind, welcoming, and helpful from the moment I arrived. Zane came outside immediately, checked my oil, and then offered to run diagnostic codes on the car. He took the time to explain the report, reassured me that the car was safe to drive, and--with absolutely no pressure--simply asked whether I'd like to schedule an appointment to have it checked further or wait to see if the issue happened again. When I offered to pay, he told me there was no charge. I even tried to give him a tip to buy lunch, and he politely declined, saying the only thing he wanted was for me to tell others about the business. Service like this is incredibly rare these days. I wish I lived closer, but I'm honestly considering making the 40-minute drive to have them become my regular mechanic because trustworthy, honest shops like this are hard to find. I can't recommend Master's Touch highly enough. If you're looking for a mechanic you can truly trust, this is the place to go!

I needed an alignment after some work I had done. My mom had just died the day before and I needed…read moremy car back quickly. My tires were unsafe so they guided me to get replaced and back on the road the same day. Carol was exceptional with her sincere sympathy & she gave me a hug.

Rick Nowacki at Telle Sappington has been taking care of my family's and employee's cars for over…read more20 years and keeps them up and running even with high milage. Rick has also come to the rescue by working us in to a busy schedule when we've had an emergency break down. We've had tires and suspension to exhaust and engine repairs all fixed right the first time at a fair price at Telle. Rick is extremely knowlegeable about all car problems and can communicate in laymen's terms what's wrong with your car. He is honest as the day is long and just as importantly, always leaves you with a smile. Rick's not the exception at Telle Tire & Auto as all the friendly managers and mechanics are the exact same way. It a local family-owned business that treats their customers like family. Thank you Sappington Telle Tire & Auto!