The Oakville shop handles both my cars. The staff is always courteous and reliable. My 2021 Honda CRV had a problem that was solved in an very short amout of time. Many thanks to Mike! Dan 2/26/26 read more

I had a very concerning experience with Dobbs Tire & Auto Center in Waterloo, IL. In May 2024, they performed steering and suspension work on my vehicle, which they later admitted was done incorrectly because the wrong parts were installed. Even after returning to have it "corrected," the issue was never properly fixed. Within a few thousand miles, my vehicle developed severe inner tire wear, clearly indicating improper alignment or suspension work. When I returned, Dobbs denied responsibility and told me to replace the tires at my expense. The most troubling part came when I contacted my extended warranty company and learned Dobbs had submitted warranty claim paperwork containing my signature -- which I never signed or authorized. I was never informed that a claim was filed in my name. This experience has resulted in financial loss, safety concerns, and ongoing disputes with both the shop and my warranty provider. Based on my experience, I strongly recommend exercising caution before trusting this location with repairs or warranty claims. read more

DOBBS TIRE & AUTO CENTERS - This was taken in my driveway after Dobbs did an oil change!! Great Job Right.... Hardly. - Tires Near Me - Saint Louis, Missouri

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long time customer and employee, had my brothers truck up there two months ago for 2200$ worth of brake work and their fixed forever warranty. two months later brother driving down highway with kids and brakes go out and brake fluid pissing everywhere so I get towed to Dobbs for warranty, they call and say rusted brake line connected to new hose they replaced is leaking and it's 800$. Funny they never mentioned that the line the guy hooked into the new hose was rusted and they don't think to tell us then about it? of course not because they would of hooked it up for no labor cause already was paying for labor, now they said yea if we replace that one piece of line could cause rest of the line to bust so really u need 4000$ worth of brake line, we would have sold this truck had we known that but now we are married to it cause Dobbs and their corporate greed ran by the new company and son of mr Dobbs who all they care about is making money not customers anymore. Oh and since I told them how we feel about this they refused to work on truck now and all the repairs they have refused to honor warrant. bottom line take ur car far away from dobbs tire and auto and any affiliates with this new scam show they are running. Last thing they switched to flare rate which means techs get paid by job and not by hour so they just keep making stuff up to get more and more jobs added to ur bill. If you go to Dobbs u might as well light ur money on fire read more

I went to the dobs in eureka Missouri for an oil change and an inspection. A little more than 2 hours later I get my car back on the way home I noticed my window doesn't work anymore I call him they say it's not their fault but I rolled it up in their parking lot. The next morning I go out there's a giant oil stain in the parking lot and I took my car to a different shop and they put it in the wrong oil the wrong filter and never even tightened the drain plug the eureka Missouri Dobbs really sucks don't ever go there read more

Visit was 2/17/26. Negative 2 is in order! I abhor crooks! Bought tires there for my son's Versa about 20 mo. prior; took in for scheduled rotation. Service man said courtesy check found alignment needed, but bent tie rod needed replacing. Repair was around $600. Pass. I have a personal mobile mechanic that's honest and doesn't gouge, so I ordered the outer and inner tie rod, and had him replace it. The old tie rod WAS NOT BENT! The adjustment nut was stripped because the tech did not use rust solvent on the adjustment thread. The rubber boot on the ball joint was damaged, but that could've been replaced. Rep did not even mention the boot. They aligned it 20 or so months prior when I bought the car. This time they apparently decided to take me to the cleaners. With my mechanic, my cost was: Part $58; ; Labor $100; alignment $130. If honest, Dobbs woulda freed the adjustment bolt and replaced the boot, but the tech was too lazy or stupid to free the bolt. I guess they assume everybody is easy, so let's screw this guy. They are legal scammers who take advantage of people who are not knowledgeable about cars. Their receipt that day did not even mention recommended repairs, or who the advisor was; probably to give an out if confronted with legal action. Top management should fire the tech and the manager of that shop that allowed such a scam. I realize they have to make a profit, but Jeeeez, not screw people! I'll never go there again, and I advise anybody to avoid it like the plague. Buy your tires elsewhere, and pay more if you have to. I recommend Plaza Tire. Bought new tires for my Honda HR-V there last month. read more

DOBBS TIRE & AUTO CENTERS - stripped adjustment nut - Tires Near Me - Saint Louis, Missouri

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If I could go negative I would. I had a problem with a tire that wouldn't stay aired up, wouldn't think to much of a big deal right? I had an extra tire with me because of these type of situation, asked them if they could put the tire on the rim for me instead of driving further down the road to find another place and their response was no we won't put on a tire you didn't buy from us and good luck finding anyone that will!!!! Ok d&%$ well that's what I had to do and guess who puts tires on ?! Pretty much everyone! I tell everyone to stay away from this company read more

I've been bring all of our cars here for service for the last few years. I trust this Dobbs location and have always received VIP customer service from Anthony and quality repairs from the shop. I will not bring our cats anywhere else. Thank you! read more

My daughter took her car in to get a safety and emission inspection. When she went back to pick it up it failed safety because of brakes and there was a leak in the flexible fitting on the exhaust. She was quoted $4200. The car isn't worth that much. So I changed the brakes and got looking at the exhaust and I couldn't find any leak at all. I even called up there to talk to the tech that failed it to get an idea where the leak was. But I was told he didn't remember. I believe that they saw a 20 year old girl walk in and figure that could make some money off of her. Has anyone else have similar experiences? Just a side note I took the car to another shop and it passed both without any problems. Mike L. read more

Highly recommend! They were quick! Honest! And very friendly! Was late to my appointment and they still got me in for my alignment, accidentally handed them $204 instead of $104 and they were honest and handed back the extra cash!!!! Outstanding!! Highly recommend! read more

Walked in for an oil change. It was done in a little over an hour. I made an appointment for my next oil change. It took an hour and a half. They quoted me for new tires. I made an appointment. When I went in they told me it would be 3+ hours. It turns out that the person answering the phone that morning did not actually make the appointment. I rescheduled. I was estimated an hour and a half so I waited. An hour and forty five minutes in they updated me that they had actually quoted me for the wrong size tire. They had sent someone to get the right tires and would be getting them put on soon. It took 2 hours. Facility is clean, staff was polite. No one there seemed to have a really good handle on what was going on or who was supposed to be doing what. The communication with me was awful. What a waste of my time. read more

Went to Dobb's on Tesson ferry to get new tires after a flat. Received a call from the manager, Bart, that he ran into a major problem. The tech found that one lug bolt had been cross thread when the spare was installed (which was installed by progressive roadside assistance). At that time I asked Bart to perform the needed repairs and document the incident so that I could file a claim requesting progressive roadside assistance reimburse me for the extra $618.23 that I was forced to pay dobbs to get my car up and running again. When I went to get my car Bart provided me with the bolt that had been cross thread but had not taken any pictures of the actual hub that needed to be replaced as a result. So I asked Bart if he'd be willing to work with me on the 618.23 bill if my claim was denied due to a lack of evidence collected by his crew. He informed me that, no Dobbs would not take any responsibility since they didn't do anything wrong. I hope that my claim is not denied but if it is I would have thought they would do the right thing. I assume that with all the tires they change this isn't the first time this has happened and will not be the last. So if they do not have a policy in place to document these issues to give their customers a leg to stand on against the roadside assistance company then I suggest they use this example to get one in place. Super disappointed with the customer service received from Dobbs tire and auto on Tesson ferry and specifically, Bart Rogers Store Manager. read more

Windshield wipers tears at Dobbs! Any one have this issue? We have pretty much have always used Dobbs. But we noticed a trend, the last tree times we needed to have a safety and emissions test for new tags, we always seem to mysteriously have a torn wiper blade and we fail the safety test. Then they always offer to replace them there. This has happened the last three times! Twice for my car once for my wife's and she is due for her inspection in April. The problem with this extraordinary coincidence, is that I take very good care of out cars(I have extensive knowledge of car repair/rebuild). I had just washed my car (hand washed) and there was no torn wiper blade. Had not used the wipers and I certainly would have noticed a torn blade! I was shocked to hear my blade was torn and a bit miffed as I knew it had not been torn! So to avoid the time and hassle of coming back I just had them put on one of their cheap blades! The "tear" was significant enough that I would have easily seen it just sitting there and certainly if I would have used my wipers. When my tires need replacing and certainly when needing inspections, I will be taking our cars elsewhere! This has oddly happened too many time for it to be a coincidence! Anyone else end up with a "torn wiper blade"? The funny thing is is that the only time I ever end up with a torn blade, Is at Dobbs!!! lol read more

Everyone did an Excellent job. They did an oil change and change the rear tires on my BMW. We will be coming back in the future. Thankyou so much. read more

AWESOME staff,service and Value. I HIGHLY recommend this place. Josh went above and beyond for me. Anthony also great to work with. They don't try to rob you in the process. They only fix what needs to be fixed. Because of the Awesomeness of this place and staff I send ALL my friends and family here. read more

This Dobbs has to be the best Dobbs I've ever been to! It's a bit of a drive for me but it's completely worth it! The people here are so professional and diligent with their work. They are not only great mechanics, but also just great people! They are always so nice and friendly. I have never received bad service from here! I would recommend this location to anyone. read more

This location is slow. Over an hour and a half for oil change and rotation. That was with an appointment and while I waited there for it to be finished. Have had great experiences with the high ridge location, but plan on leaving your car for the day for anything you want done at this one. read more

Was told that entire exhaust system had to be replace for 1200. Went to Midas and they replaced a two foot section for 130. Wow. Just wow. read more

Just took my car here for a low tire. I had new tires put on on February 2011 at the Fenton location for a great price and warranty. My front left tire has been going low lately, so took it in to this Dobbs location, as I was in the area. They were friendly, fast, and took care of the bad valve stem efficiently! A plus was that Ed at the counter was really helpful and funny. They not only took care of the issue, but Ed made our day better too! Thanks Dobbs, we love you! read more

Great shop with great personnel. I talked to Bart(maybe spelled burt or Bert) and he had a great energy and knowledge of my vehicle. Just went in for an oil change but also mentioned how my AC was not working and they did a great job explaining to me what the issues would be and how it could be fixed! Will definitely make this my go to shop! read more

First visit was to get the brakes bled. I was told they do it as a brake system flush. Being an older vehicle, I figured it to be worth it. $94.95 Oh yes, while performing the 'complete' brake system flush, the mechanic broke of the bleeder screw broke off, so it was not possible to properly flush the system because he didn't fix it! After filing a complaint on their website, I got a call to bring my vehicle back in. He said that he would have fixed it if he knew I was "that angry". So, in other words, Dobb's only takes proper care of the angry customers. Interesting. They did replace the entire caliper and "re bled" the brake system. (Remember, they don't bleed the brakes at Dobb's, they only do a complete flush) My brakes still loose pressure at stops, which is why I brought it in in the first place! SECOND visit; I took my vehicle in for a safety inspection. One of the fails was that one of my brake shoes on the right rear was broken. I took it home and replaced the brakes and took the broken brake shoe to a brake shop and asked what might have caused it. Without hesitation, he said it was caused by someone forcing the drum off without properly loosening the brakes first. So, what it comes down to is two out of two times that I took my vehicle to Dobb's, they broke parts rather than fixing them. I will not be going back! read more

I had a flat tire that was patched at Dobbs on Tesson Ferry. Anthony was very nice and accommodating. Tire was flat again, they patched another hole that was missed. Third time, I didn't come in with my boyfriend. Pat Lammert asked if I checked the tire, or was I just going by the dashboard? You could see it was almost completely flat... Told him I wanted a new tire. He said they are expensive and I should patch it again. Not nice at all, talked to me like i was three years old. Took My key and went down the road to Firestone. They were not condescending because I'm a woman. Put a new tire on, and treated me like a human. read more

Took my car here to change my tires and for another repair. The staff does take awhile to work on the cars but the quality makes the wait worth it. Some things can't be rushed. read more

I've always heard bad things about Dobb's, I personally had a HORRIBLE experience myself when I was younger over ten years ago but figured enough time had passed and now that I live directly across the street it's just the most convenient way for me to get services on my vehicle. I had some really great experiences, mostly with the manager Bart. Would apply me coupons and help me save...my opinion of Dobb's was changing. That was until I went this last previous time. I cannot remember the associates name, but he was awful . When I walked in he was not polite and he was talking smack and shaking his head regarding another customer who was just outside. I dropped my vehicle off for the back to school special at 9:00 AM. I did not have an appointment but did mention I would like it back as soon as it was finished because I had more things to do that day. He looked at me like that wasn't really his problem and said he would try to have it done by 2pm. Around 12:30 pm I get a phone call that my filter needed to be changed ( which I got done) and that they should charge my battery for me, since it looks good but could use a charge, I was imminently caught off guard, I have never heard of that. I advised that's not something I have been told before and I wanted to call my father for a second opinion. I'm a grown adult, almost thirty, but with the reputation Dobb's has and my previous experience years ago ripping me off I thought I'd rather be safe than sorry. When I told the employee that his tone changed a lot, he started selling it more and reminding me this isn't something that needs to be done, but important for the life of the battery. (I should of mentioned that my car is not even three years old). Long story short I called my dad, he said it was BS. When i called back to let the man know he again tried to sell it and defend his case. I was getting very uncomfortable. I then asked if my car would be finished soon and he said yeah and it was just needed to be taken off the lift. At 2:30 someone else called to tell me my car was ready. I can't help but think it took so long out of spite? Moral of the story, don't go to Dobb's if you don't want to be ripped off. I can't help but question if I was a male if this mans tone and trying to sell me crap would have been different. Also when i picked my vehicle up the person who gave it back told me how everything looked really good? Safe to say I WILL NOT be going back, which sucks because its right next to my house. But I refuse to support a business that tries to rip their loyal customers off and talk badly about other customers in front of customers, read more

Bart the manager did a great job telling what tires to buy for the 2011 Nissan Maxima. I just left Costco and my Michelin tires needed to be replaced at 23,000 miles. This would be the third time they replaced tires. I had enough and decided to call Dobbs and Bart told me to go with Dunlop tires. So far I am happy with tires and I will rotate them every 5,000 miles. read more

Bart appears to be running the place himself and it really shows. If you just must go to Dobbs there are better options out there.