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    Firestone Complete Auto Care

    2.5 (10 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

    Firestone Complete Auto Care Photos

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    2 years ago

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    Lee S.

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    3 years ago

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    8 years ago

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    Bridgestone S.

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    4 years ago

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    7 years ago

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    12 years ago

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    Bridgestone S.

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    9 years ago

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    14 years ago

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    Ask the Community - Firestone Complete Auto Care

    Newman's Automotive

    Newman's Automotive

    (5 reviews)

    I was mislead by the counter guy that they would assist me with a issue but they did not. I needed…read moreto get my transmission fluid and filter replaced for my warranty, it was a mistake on my part I did not catch the due mileage in time and went over a bit. I do get my oil changed every 3000 miles when warranty requires 5000 because I do take care of my truck, too expensive not too. Well they said they would "misread" my mileage so it would keep my warranty valid. I dropped by on Monday to make sure my truck would be services on Friday as it was when they could schedule me in, they did not tell me they would accommodate my request then or at our first conversation either. Picked it up on Friday and the counter guy said he could not change the milage because it was wrong to do so. But lying to me that he would is quite acceptable in his mind apparently. The owner came over and started telling me about its a battle repeatedly until I told him we are not in a battle we have a disagreement that's all. He raised his voice and kept telling in about its a battle in business and I don't understand and kept ranting on and on. I told him it was ultimately my fault because I missed the milage but I would have gone somewhere else that would done my request. If I wasn't able to find another company I would have just done it myself because it would be out of warranty anyway and save myself $660 which was my bill, pretty excessive actually.

    We brought in our 2006 Volvo S60 because it was making a metal on metal noise. We had previously…read moretaken it to Brown Motor Works in Columbia and they couldn't figure it out. They just said it was getting older and just makes noise. Newman's figured out what the noise was and fixed it. We also had them put on new Shocks, Struts and new headlight assemblies. Our car runs like its on rails again. Very professional and friendly. Didn't try to up sell me anything like most mechanics will do. When you've traveled in the military, it's hard to find a trustworthy local mechanic...problem solved. I will definitely be back!

    Car Care & Repair

    Car Care & Repair

    (8 reviews)

    My go-to stop for car care! I found this shop in Sumter through the Carmax RepairPal service. They…read moreare knowledgeable and responsive. I scheduled my appointment for warranty service and brought my car in. I was updated regularly along the way -- informed of progress, delays, and any changes. One of the car parts was on back order and they got me in for installation the day it arrived. They offer a military discount. I also came one day with a really low -- almost flat tire -- and they got my car in to check it out immediately, while I waited. The employees are all friendly and I would recommend this business!

    BEWARE of the bait and switch practice and defensive disposition at this SCAM shop. Our 2017 GLE350…read moreMercedes was brought to Car Care & Repair, LLC, for a solid yellow check engine light (minor issue) and shaking rear wheel. Cece(?), the front desk receptionist, quoted $126 for a diagnosis, and after that was done, another $126 for a more in-depth diagnosis, which is literally unheard of. Car Care & Repair LLC used the FIRST $126 to rack up a potential profit of $1,1817.30, minus $713 for two rear Continental tires. The remaining EXPLORATORY let-us-find-other-unrelated-BS-concerns-to-sell-you included the following replacements: cabin air filter ($133.56), engine air filter element ($215.47), Engine Coolant Expansion tank ($54.86), "BFLUSH" or break fluid flush ($120.43), Oil and filter change, synthetic ($134.53), and "align EURO" ($159.95). None of this had any relation to the check engine light, which O'Reilly diagnosed for free with the code for emission leak, generally related to a loose gas cap. So, Car Care & Repair, LLC, charges the SECOND $126 fee to diagnose the original problem, and claims the cost involved tools and equipment to locate the problem, which everyone knows is the cost of doing business. The owner said charges include his having to do an Internet search because the vehicle is a newer model. Again, COST of doing business. Why should a customer take the HIT of his lack of knowledge? Taking Scam Artistry to another level, Car Care & Repair, LLC, charges ALL CUSTOMERS A FEE FOR HAZMAT REMOVAL, regardless if they dispose of anything related to your vehicle or service. We were scammed $25.35. Now, ERIC, who identified himself as the owner was contacted for an explanation, not only was he initially rude, defensive, and obnoxious but failed to understand the concern with the fact that Car Care & Repair, LLC, FAILED TO GIVE NOTICE OF THE TWO DIAGNOSIS FOR THE ONE ISSUE. WHAT CAR CARE & REPAIR, LLC DID NOT KNOW: The vehicle is up-to-date on its scheduled maintenance service (A & B) by Mercedes and was recently serviced this year, a few months. The Servicer confirmed that an oil change and all items (SCAMS) are not necessary and to bring the vehicle in when in town to have the check engine light CLEARED. As for the tire replacements, Car Care & Repair, LLC, will not be doing that or any other jobs for our three vehicles. We'd rather drive the distance to an honest CERTIFIED Mercedes center or the dealership, being that none exist in Sumter. BEWARE of Car Care & Repair, LLC! Don't say you weren't warned. Unless you want to pay $280 to be told that the job will cost $266. NO thanks. Further SCAMMING DENIED! Car Care & Repair, LLC CAN NOT BE TRUSTED.

    Mavis Tires & Brakes

    Mavis Tires & Brakes

    (8 reviews)

    On May 6, 2026, I Visited Mavis Tire And Brakes At 1355 Alice Dr. Sumter SC 29150 And Had My Brakes…read moreExamined For Squealing. I Told The Tech That I Just Had Them Replaced Less Than 3 Months Ago. They Told Me That My Brakes Looked Good But I Needed All New Rotors. I Purchased The Rotors And Agreed To Have Mavis Tire Also Check Alignment And Batteries And Bleed The Brake Line And Replace Brake Fluid As They Recommended. Total Cost Was $689.16. (Copy Of The Receipt For This Work Is Available Upon Request) After Leaving The Establishment, My Brake Still Squealed And I Called Mavis Tire And Complained About It To A Fellow Named Daniel Who Worked There And I Agreed To Come Back And Have Them Check Their Work. I Revisited Mavis Tire And Brakes On June 2, 2026. And after receiving my Vehicle Back From Mavis and being told that it only needed some grease, I drove my vehicle to test their work and service and all that I got was worse squealing than I had when I initially brought it in on May 6, 2026. After Experiencing This, I returned To The Business Before they closed on June 2, 2026, and Mr. Daniel Then Told Me He Heard The squealing when I drove up and That I Need New Front Brakes - The Same Front Brakes That Were Just Fine A Few Weeks Earlier. In addition, I must ask why was my vehicle returned to me like that in the first place as if they had taken care of the problem with simply applying grease. I Feel And Suspect Foul Play. I Would Like A Complete Refund Of Money Or Some Kind Of Financial Compensation For The Poor Work And Service. I don't feel that I have received what I paid nor what I was promised. I Don't Desire To Have Mavis Do Anything With My Vehicle As I Do Not And Cannot Trust Mavis Tire And Brakes. The Financial Hardship On Me As A Disabled Elderly Citizen Has Stressed Me To The Point Of Exasperating My Illness And Causing Great Inconvenience. I Cannot Trust That My Brakes Will Work Properly After This Experience.

    Made an appointment for tire replacement and alignment, got there at 8am and took 40 minutes to…read moreeven get my car in. Was told they take all 4 tires off to check. While waiting a guy came in and proceeded to then put on his phone full volume for a bible testimonial, I am a Christian and follow the word, but not in an enclosed space with other people around, staff didn't say a word so myself and others went outside. Was told that the 'Chief Mechanic' had inspected my car and found multiple issues, namely rear suspension shot, front control arms shot, inner and outer tie rod ends shot, struts leaking, wiper blades need replacing and brake fluid flush!! quote of $3,220.99 plus tax The car had been at BMW Columbia 4 months ago for a recall and they did a full inspection, said only issue they found was slight play in lower control arms, and they also did a brake fluid flush, that was it!! Since then, tried multiple times to get another tire replaced so I have a matching pair on rear axle, made appointment for 04/23, compressor broken, made second appointment 04/25, compressor still broken, since the called daily and still not working, business is only 18 months old! called today 04/28, asked the person who answered he phone if the compressor was working yet, he had no idea!!!! and had to get someone else to answer my question! you work there!! The tire they put on they charged $199.99, Walmart has the EXACT same tire, $78.13!!! $41.86 cheaper! stay away

    Firestone Complete Auto Care - tires - Updated August 2026

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