Great customer service!! On time service pleasant atmosphere Very experienced…read more I would definitely go back again

I would give this shop zero stars if I could. This was by far the worst experience I've ever had…read morewith a mechanic. I brought my car in because it was overheating and was quoted nearly $1,400 to replace a PCM wire, replace the thermostat, and perform a coolant flush. When I asked basic questions about why these repairs were necessary, I was met with arrogance and attitude instead of answers. No one could clearly explain what was supposedly wrong with my vehicle. My dad called on my behalf to ask additional questions, and they treated him just as poorly. Rude, dismissive, and unwilling to explain their diagnosis or pricing. At that point, it felt less like they were trying to help and more like they were hoping I would blindly agree to an expensive repair bill. When I called back and told them I wanted to take my car elsewhere for a second opinion, they were extremely rude I was even considering a second opinion, told me to come get my car now, and hung up on me. That's all I needed to know. Picking up my car was no better. There was around a $100 diagnostic/service fee, I understand paying for someone's time and had no issue to pay it. The issue is while I was paying it I was never truly acknowledged, I felt very uncomfortable and could tell they were upset I was picking my car up. I then took my car to a dealership for a second opinion. They were shocked by both the diagnosis and the quote I had been given. The actual problem? A single pipe with a hole in it that needed to be replaced for around $600. No thermostat or PCM replacement. No unnecessary work. The dealership was so surprised by what I had been told. I genuinely believe this shop tried to take advantage of me and pressure me into paying for repairs my car did not need. If you aren't knowledgeable about cars, be extremely careful. Ask questions, get a second opinion, and don't let anyone bully you into approving expensive repairs. I will never return and would never recommend this place to anyone.

Excellent Service, friendly staff and quality work, on older cars too, makes this an excellent…read moreplace for the service and repair of Beamers N Benz's

Super nice guys... my muffler had been rattling for weeks, driving me nuts. They ordered the part…read moreand fixed it all in the same day of me walking in. Save yourself money from the dealership service center.

Highly recommend! Very reasonable and masterful at diagnosing problems that are actually in need of…read morerepair doesn't try to upsell for the hell if it. Good people! Also they work on all vehicles including RV's

He received a few thousand dollars from us and my Volvo still isnt working properly. I use to take…read moremy cars there for repairs years ago but never again. I'll pay the dealership with experience before I go there. The girl at the front desk will argue and be rude to customers. Tell us we drove our SUV 25 k miles in 3 weeks instead of saying she wrote the mileage down incorrectly. Charged us $72 for 1qt of oil that he failed to put in our car 3 weeks ago. 2nd trip and still don't know what's wrong with my SUV. Rip off. don't recommend them.

This review should allow zero star ratings, that being said DON'T do business here. First I was…read morelied to about finance options, stating I did not qualify for the special offered but later found out from a neighboring dealership that I did. So now paying finance charges I shouldn't have had to. Then after not receiving my tag for 3 weeks I contacted the dealership and they stated it was still there on the desk and was going to be overnighted and taken care of immediately before my temporary tag expired. Once my temporary tag was expired I tried to email and call the dealership several times always being told the people I needed to speak with were not able to speak with me, including the general manager and they would not respond to my messages or emails. I then had to contact the corporate office to complain. They called the dealership which lied about when they sent in my tag information. Once the complaint was filed then the dealership wanted to get my tag paperwork handled but now that it was a week past the due date the tag office requires a late fee from them which they can't seem to obtain. Now I'm paying for a vehicle with an expired temporary tag sitting in my driveway......again find another dealership

I just bought a new Ford Escape from this dealership & I was very impressed! I didn't feel rushed…read moreor pressured, the sales rep was friendly, helpful, and very patient with me! They worked hard to get me a great deal and I will definitely do business with them in the future! Great place to buy a vehicle!

My Ford Focus would not start, even after installing a new battery. Since I couldn't take the car…read moreanywhere, having someone come to me was very convenient. Brenton was very responsive, even though he was out of town and busy and was able to install a new starter the following day at a time convenient to me. I was very confident in his work knowing that he has 15+ years experience working at high-end dealerships and his pricing was very fair. He was very pleasant and professional and answered all my questions and made sure I understood what needed to be done prior to starting the work. He was done in a very reasonable amount of time and let me purchase the parts to avoid a markup that I would have had to pay if I used a standard shop. I would highly recommend him and his services and am a very satisfied customer. You can count on prompt communication, reasonable prices and professional service from Brenton.

I'm newer to Greenville and it's always hard to find someone trusted and that won't overcharge for…read morework! Brenton came to my house and changed my brake pads! He was clear, helpful, and was able to do the work in a timely manner! I would definitely recommend to a friend!

Tires and Alignment with good pricing and service. Very pleased! Will recommend and return for…read morefuture service.

Before taking your car here take pictures of your rims just had 4 new tires mounted yesterday brand…read morenew car when I picked it up all 4 rims had scratches on them took it back to the shop the guy did not take any ownership for it , won't be coming here again BEWARE!!!!

The owner Steve is amazing as well as his staff. I had my…read morefront tires that were worn and wires showing. I financially wasn't able to replace them. However Steve donated tires and labor and replaced them for me. His staff was the sweetest, quick, caring and helpful. They were a true blessing to me and made it possible for me to get to my doctor's appointment safely.

Work completed that I never asked for. Just wanted a floor vent opened/fixed so heat can come out…read moreon the passenger side. They recharged my AC.

I have been taking various domestic and foreign vehicles to them for 20 years..they are on the…read moresecond generation now. But still totally professional and they know transmissions. I have taken some domestic but not have taken 2 different Volvos. Volvos can be to ouch to work on plus Volvo makes it hard on nondealer shops to work on them. No problems for advanced ..they even had gotten the particular tranny fluid the suv required. At 115 k miles it's running much smoother the service was at least 1/3rd to half of what the dealer would have charged. So get it in gear and go see advanced for any tranny issues.

Tl;dr it looks like the shop doesn't really care about the cars or customers that come into the…read moreshop. Attempts to discuss were met with indifference. In February, my car's transmission had seemingly developed an issue all of a sudden. I looked online based on the symptoms and we looked at what the common issues were. We saw the breather valve on this make/model would become clogged, so we cleaned the valve thoroughly and topped off the transmission fluid. I then opted to take the conservative path forward and wanted to bring it to Adavnce Transmission to let them inspect the transmission and make sure everything was good. The car had close to 190k miles on this transmission and I understand things don't last forever. I talked to both the woman at the front and one of the mechanics and explained everything that had occured with great detail and specifically asked for the transmission to be dropped, inspected, and look for any issues, warnings, or concerns that they might find. I picked up the car on the following Monday. "We cleaned the breather valve and brought the transmission fluid levels to the correct level. Nothing wrong with the transmission at all. The mechanic was surprised how good the transmission was especially after seeing how many miles were on it. You can pick up your car when you're ready." 28 days later. I'm driving to work at 4am, while driving up a small hill the car loses all gears. Thankfully, I was close the peak of the hill and was able to coast down to gas station and safely park while waiting for a tow truck and a ride. Once parked, the car had transmission oil dripping out from it. It was clear there was a leak. I called the shop as soon as they opened and explained what the car had experienced that morning. I requested the transmission be looked over, to see where the leak was coming from and any other indicators of what happened and if it was salvageable. Shortly after getting confirmation the car made it to the shop from the towing company, the same woman at the front of the shop called and said "the mechanic says your transmission is just dead." I mentioned that just 28 days prior they told me everything was great. How could it go from great to dead in such a short time? "The transmissions can just go out, without any warnings or signs sometimes. You can either pay $7,000 for a new transmission plus labor or pick up your car whenever you're ready." Obviously, I've shortened this call but the same indifference was shared throughout the 5-7 minute call. I had the car towed to another mechanic. What he found shows the level of indifference the mechanics had for the car, and the shop's desires to sweep things under the rug: He first filled the transmission with transmission fluid to see where the leak was coming from. He let it sit for 3 days then lifted the car. One of the transmission sensors was loose, not even hand tight. He inspected it, then tightened it down to spec, and refilled the transmission again. 3 more days, no more leaks. He then started the car up. It's now been several days and there hasn't been any issues of leaking or of the transmission being dead. If you want to spend thousands of dollars to fix an issue they may have created, take your transmission issues to Advance Transmission. If you want honest work on your vehicle, you'll have to go somewhere else.