I've been with Comerica Bank for 4 years now. I love coming to the MDR branch because of the…read morestaff. Special thanks to Dominique, always courteous and extremely competent at what he does. I also love their ATM machine software, and the mobile app. I am extremely pleased with Comerica Bank. Great job team.

Banking with Comerica for several years now, and this branch truly stands out. No lines, great…read morestaff--friendly, professional, and always helpful. Thank you, Nina! You guys are all awesome!

Daria was professional, attentive, patient, and genuinely helpful throughout our interaction. She…read moretook the time to understand my questions, explained everything clearly, and made the entire experience easy and pleasant. Her professionalism and customer-focused approach reflect very well on Bank of America. Employees like Daria make a real difference and deserve recognition for the quality of service they provide. Please accept my thanks and extend my appreciation to Daria for her outstanding assistance. Sincerely, Georgii Rusnak

I needed to find a B of A and this one was near my meeting. It was very modern with upscale…read moreatmosphere. Very easy parking..

I'm in the process of closing on my home and the closing funds needed to be wired this morning…read more However, over the weekend I'd forgotten to have my son transfer his portion into my account to settle the balance for wiring (we are both members of Kinecta). I panicked because he was at work and couldn't leave his route to go to the nearest credit union. I drove to Kinecta to see what my options were, if any. At this point I didn't know what else to do. Three beautiful and professional ladies at this office walked me through each step and assured me that this was a doable process. They were able to verify my son's account and information by the required and necessary steps per Kinecta's rules and regulations. We were able to get the funds wired. I am more than grateful for their assistance and kindness. I always receive excellent service when I come to this branch and I'm always greeted with a smile. A huge thank you goes out to: Diana Escobedo, Annalicia Salas and Jasmine Alonzo. You all are AMAZING! Kinecta credit union at 8601 Lincoln Blvd. Los Angeles, Ca 90045

The new employees there are very unprofessional and do not know basic information about accounts,…read morecorporate management needs to make a change.

Keith from Side Paper, was more than amazing in helping me retain the money I needed to enhance my…read morebusiness. The excellent customer service and quick responses to any questions I may have had truly exceeded my expectations of amazing customer service. He was able to find my company the best loan out there for me and didn't try to "sell" me a bunch of bs that sounded good. He was up front and straight forward about what he could do for my company. I would highly recommend Side Paper and emphasize working with Keith. Thanks again for all your help and the great loan companies I got to work with.

Interesting reviews ... because according to Sidepaper... They are a 2 Month start up.???read more

I am a non account holder, and a friend called and asked if I could help them with a small $100.00…read moredeposit into their account so to help cover rent. I walked into branch, provided the teller the account number and was told that they do not accept cash deposits. I could not understand. My credit union will allow cash deposits. I understand large amounts because of the chance of money laundering but $100.00 dollars? really?? I am glade I do not bank with them!

Rude manager was too busy to help. When he finally did, he refused the cashier couldn't take cash…read moreto pay bill (phone broken) simply due to the fact I didn't renew license (but I have one). Shocking because it's cash being given to a bank. Felt too stuck up and snobbish. I went to a different one. Parking is difficult. I walked from the Ralph's.

I've only used the ATMs. They have 2 right in front. Only been inside the bank once…read more The one time I did go inside, I was looking for a pen because I forgot one and needed to fill out the envelope and sign the check. So I went inside the bank. They had no pens available at any of the deposit slip desk areas. You know, the places where you're supposed to fill out your deposit slips and stuff - with a pen? The only pens were at each teller's windows. So that means that you have to fill out your stuff while the teller waits? That's like the lady who waits until all the groceries have been scanned and bagged before she reaches into her purse to dig out her checkbook. Amazing. No wonder there was a line of about 5 people there, even with 5 tellers working. Parking at the bank during busy times (which seems like all the time at that mall) can prove difficult. The spots right in front of the bank happen to be along the main lane for traffic entering/exiting the parking lot, backing out of those spaces is sometimes frustrating. Plus the restaurant next door, Nichols, always has customers (usually old people who can't drive or park well). Other than that, the ATMs are always available, usually are stocked with envelopes, and are in a convenient location where I feel safe, even after hours.

Working with bank customers requires professionalism, courtesy, patience and respect- qualities…read morethat should be fundamental for anyone representing a bank. Unfortunately, Nila Alvarado appears to be missing all of them and needs to go back to school.

*Note: this location is under construction as of January 13, 2024…read more Location: great location off of Via Marina and Washington Blvd. with plenty of free parking. Because it is under construction, there is only one entrance (which may continue to be the case after construction is completed) on Via Marina. Excellent Customer Service: Christian is one of the best personal bankers I have worked with and I highly recommend his services. Christian is professional, courteous, kind, and treats his customers with respect. I have worked with Christian for years, and he understands people are busy and processes requests as quickly as possible without sacrificing accuracy. Rosa is an exceptional manager who treats customers with the utmost respect and courtesy. Henry is a wonderful teller who goes out of his way during each visit to make sure that all customer questions/needs are resolved. I highly recommend this location and team, thank you to Christian, Rosa and Henry!

No, no, no, and so many reasons no. Years of various issues with a 50 year old account. You would…read morethink there is such a thing as help for loyalty, nope. I wish I could give you a list of all the problems but 1) it's too long, and 2) there are privacy issues. BTW, it seems there only thing you can do now WITHOUT AN APPOINTMENT is deposit and withdraw. The days of walking in and getting help there are loooooong gone. I hate it here and we finally closed the account and went to Southland.

Nice staff, always helpful, excellent Manager and Asst. Manager…read more My wife and I have been customers there for over 50 years

On 2/8 at ~3:30pm, I tried to deposit some cash. I didn't count the money before the cashier asked…read moreme how much. I said "about $6000". She used a machine to count, told me it's only $6000 (I couldn't see the screen on the machine the way she turned the machine". She immediately used another machine, took some money out to put it on the bottom before the rest of the money dropped down to, and showed me it's $6000. I asked her why she took some money out before machine counting, she said: "the money is very new, hard for the machine....". She then used the 1st machine again, turned the monitor toward me, took some money out AGAIN and counted it. machine showed $6000. I insisted she recounted again without taking the money out. She did it twice. Both times showed $6200. I regret that I didn't report this possible fraud immediately to her supervisor. I called Ms. Cynthia Rodriguez, the bank manager, on 2/10 to report about this. When I called her back later, she told me the cashier did deposit $6200 to my account and did not take any of my money, totally ignored my concern about the cash was counted 5x times, I was told twice that I only had $6000; "the cashier's a 7-year good employee, never had any compliant against her. You had no case regarding any fraud......". She was very defensive, so loud and non-stop talking. I had to talk over to stop her. When I asked for the regional manager's info, she refused and told me to call customer service myself. Ms. Rodriguez not only ignored customer's concern, but she also had no customer service skills at all. I wish BOA will pull up the security tape (hope it has audio) for 2/8, ~ 3:30pm to verify an attempt embezzlement. I will never trust this BOA branch again.

This branch office is newly renovated. However, there is no restroom for customers. Not at the…read morebranch, not in the building they are in. I had to ask a neighbouring business, and it's a good thing they were kind enough to help.

Long waits, short staff, no more outside ATMs to get $$$ after hours! Find a new bank. I am once…read morea long time member, but no longer - changing fees - nickle and diming people.