Locked out and Ben came to the rescue. Courteous. Friendly. And quick to arrive on scene. Plus his rates were more than reasonable. I hope I do not need his services again, but should I need a lock smith, he's who I will be calling. read more

We'd been holding off on getting a backup key created for our car since our car is one with a security transponder and the dealer was quoting $270+. Went onto Yelp and found First Bay Locksmith (Ben) and with all of the great reviews decided to give him a call. Price was reasonable, he came to my work place to do the cut and reprogramming and the whole operation was easily under 20-30 min (with a good 10 min of that meeting up in the visitor parking lot and taking him to my car :-)). Great work, great guy! I'd easily recommend Ben to anyone who needs locksmith services. (plus he took the time to explain to me how the process worked and I learned something out of it too!) read more

Called Ben after I locked myself out of my apartment. He showed up when he said he would and had be back in my place in under a minute. Awesome service that I hope I never need again! $65 flat fee for lockouts read more

Ben was great. Showed up quickly, even though it wasn't an emergency. He re-keyed a lever lock to match a recently installed Schlage Encode lock.. What I didn't know at the time was the Encode lock wasn't working properly. Ben thought to check it and found a part was missing. Cooler still...he happened to have the part on hand and replaced it, but didn't charge me extra. I plan on using Ben for all my locksmith services going forward. read more

ben!! you are the man! always always there to help when we need you. great customer service, great attitude, always so positive. thanks for all you do!! read more

Ok Ben is a straight wizard. I was locked out of my place this morning, called around, got a price/time estimate. Fast, efficient, reasonable price, great service! Highly recommend read more

I was locked out of my apartment last night. I called them because I saw that they were based in Santa Clara and had a couple of good reviews here on Yelp. The guy came 10 minutes after I called and let me in after just two minutes working on the lock. He really knew what he was doing. $59 for the whole mess... I'm really pleased with their service and i would recommend it to anyone! read more

Called them based on good yelp reviews. Had a brain fart moment where I locked my keys in my car trunk. The person on the other end was genial and let me know that they were busy but could make it out in an hour. About 40 minutes later I got a text saying they were 15-20 minutes away. Ben called about the expected time, and was very friendly. He took less than 5 minutes to get the trunk opened, and at the same time was also very open and honest about whether they did replacement keys, mentioning that for my car it would probably be better to go to the dealer. Professional, efficient, and good value. No complaints and a service I would highly recommend if needed. read more

This guy (Ben Evans) is as good as it gets. Not only did he come out to our apartment first thing in the morning to install a new lock (after getting a call late at night), he also, while waiting for his flight, is making sure we got keyed locks for our new home a year later, so we can feel secure. He's as good as they get, you will not be disappointed. read more

Ben did an awesome job installing a Schlage Sense smart lock as well as re-keying 5 other locks in my home. Ben did the work extremely quickly as well, everything took about 30 minutes total. read more

Great service! Arrived on time, knew what he was doing, reasonable price, and did the job. He is about 2/3rds the price of the dealership to program a car key fob. read more

I thought the reviews couldn't possibly be real. But yep, they're real. Ben is as nice as they come, great at communicating, and really efficient to boot. I now have a locksmith! read more

Ben is excellent to work with - friendly, responsive and professional. He does work large and small. For our small project, he replaced bathroom door handles and broken entry doors very quickly and skillfully. We also had him install a new basement door set. His knowledge of the trade is second to none! Believe the other 500 reviews! 5+ stars! read more

This is my first Yelp review and Ben definitely deserves it! The deadbolt lock of my rental property was broken and I found Ben based on the Yelp review. He arrives in less than 2 hours, right after finishing the job he was doing. At the house, he quickly diagnosed the problem and replaced the lock with a new one. After he's done with the installation, I asked him if he could duplicated more keys with "Do Not Duplicate" on them. He let me realized that even with such keys, people can still duplicated them with an automatic key duplicate machine. He further introduced another type of key (lock) that can only be duplicated with a special code. I decided to use that type of lock for safety purpose. He had to uninstall the lock and switch to the new lock and make another two copies of the key. The story didn't end here. About 20 minutes after he left, I realized that there were two other exterior doors in my garage that needed the same type of lock and the same key. I called him and he promised to come back early afternoon because he's on his way to another job. So he came back, replaced the other two locks and re-key the new locks - only charged me the price of the two locks, without any additional service fee! I was sorry for making him drive back and forth and really appreciated it! To conclude, Ben is very easy to communicate, always gives me update on his driving status and expected arriving time. His job is done in a very efficient and clean way. He is also very reasonable on pricing. I can feel his care on his customers. I will definitely call him if I need a locksmith next time! read more

I had lost my car keys and I reached out to Ben for his help. He was quick to give a quote, he arrived on time and gave me new car keys in 5 mins. Finally, he charged me as per our agreement. Amazing service. Highly recommended. read more

Absolutely amazing. Answered the phone quick, quoted me at a much lower price than the businesses I had tried earlier that day, and he showed up within about a two hour window. Came right in and had a new programmed car key for me in fifteen minutes. You can seriously tell this guy loves what he does and is great at it. Definitely saving his number for any future key needs. Thanks again!!!! read more

Definitely the cheapest option out there for a lost car key. It was totally hassle free as well. It was about half the price of the dealership quote for a lost key, and $100 cheaper than the next best quote. Reprogramming the new key took 15 minutes, and he was very friendly. Can't recommend this service enough. Ben was great! read more

Ben replaced the room deadbolt and rekeyed others so they match. He's professional and knows what's he's doing.

I called around lunchtime to make repairs to my front door lock. I also wanted to have two keypad locks installed on my garage doors to prevent ever being locked out again. By the end of the same day he made the repairs and installed the two keypad locks. He was very friendly, answered my questions, and worked quickly. Highly recommend. read more

Excellent customer service! Very pleasant....technical knowledge is great..and takes time to explain..I saw Ben at around 8 PM and he was very cordial and accomodating!! Thanks Ben.... Jeff Highlander..:) read more

Fri nite: Lost a set of house keys -- security risk! Sat 9a: Called Ben, said he'd be out by 11a. Sat 10:15a: Ben arrived, rekeyed 1 deadbolt and replaced the mailbox lock. Cost: $115, as quoted on the phone. Ben's pleasant to work with, efficient, would definitely call him again! read more

Doesn't get any better than that: called Ben to ask about my car key duplication. He arrived to my house (!) and provided an excellent service on the spot. His prices are even lower than other providers. Highly recommended. read more

Ben is just a Pro! He knows so much, he works so fast, he charges fair price. I'm happy that I found him on the web and can't leave his outstanding work without a deserved highest mark and nice review. He made and programmed my car keys for the half price I've heard from the dialer. read more

Awesome guy, fast, nice, and super professional. Very good price for the service and speed he is providing. '99 maxima key. Going to get a second copy from hmm. read more

Damnit, doesn't this thing allow for more than five stars?! Ben saved the day for my wonderful tenant and me. He made it to the client in record time to help with a lock-out when other supposed 24 hour locksmiths were closed or not answering their phones. Thank you for another fantastic business find, Yelp! Will definitely be using and recommending Ben's locksmith services to friends, family, clients and other fellow agents. read more

Ben is the man! My car got jammed in my door handle and he swooped in for a Friday morning rescue. Not only was he able to expertly extract the key but within 20 minutes he had lasercut me a spare and programmed me a new remote key. 1 star for showing up on time. 2 stars for the expert solutions. 2 stars for saving me hundreds from an unnecessary trip to the dealer! read more

Ben has come to my house three times always after very short notice. He is VERY professional and knowledgeable. His prices are very reasonable for a SUPERB service. Highly recommended First Bay Locksmith!!! read more

Called Ben based from the great reviews he has, and I am glad I did. He was prompt, explained the work that was required to repair my lock gave an estimate. The estimate was very reasonable and the work was completed quickly and professionaly. Thanks Ben, you will be my first call when I need a locksmith. read more

I called Ben when I lost my car key and he gave me an exact price quote over the phone. I told him I'd give him a call back after I called other places he advised me to ask for the price up front b/c many locksmiths tend to change the price on you when they get to your destination. Needless to say he was the best price I could find in the Bay Area and he was honest which I appreciate. When he made my key he was fast and very professional. I whole heartedly recommend Ben! read more

What a great experience...after calling the dealership and about 15 other locksmiths, I came across this "owner operated" locksmith. I explained I needed a "smart key" programmed for my car that no one else had it seemed to have. He explained a few quick things to me and gave me the price he would charge; which was very reasonable and even inexpensive (if you can say that about a smart key). He explained he was on a mother job but would be done in 15, and then would head my way. He was right on time, professional with wonderful interpersonal skills. He quickly got to work and in within 15 minutes he was done. He charged me exactly the amount he had quoted, and didn't try to sell me anything or harass me to buy un-warranted or needed items. I hope to never have to need a locksmith again, but if I or anyone I know needs one, he will be the only number I will call!!!! read more

HI BEN!!!! What great service you provided and all with a dose of humor. You were courteous, honest, efficient and you did it all with a smile on your face. Your dad must be proud! I have you bookmarked. You will always be my number one to call!!! read more

Ben is the best!!! Door lock got stuck all of sudden, called for service, and arrived within 45 minutes. Problem solved within 30 minutes with happy conversation and everything goes smoothly. 500+ yelp reviews for a locksmith service? Yes they are definitely real & First Bay gets business & referrals from me for life!!! read more

Ben installed a high security deadbolt for us. Super quick and easy to schedule with him and he sent a follow up text to confirm details and provide necessary info. He was really fast and did an excellent job offering tips along the way. Today I urgently needed copies made so I called him early and he had them ready within 2 hours. So grateful for his professionalism and obvious willingness to prioritize client needs. Will use him forever! read more

Ben is very helpful and responds quickly to text messages and calls. He helped me program my 2010 Toyota car keys and new key fobs. He is knows his stuff, is on-time, reasonably priced and provides very friendly service. read more

We needed our new home rekeyed. We called Ben and he was able to fit us in on the same day for a fair price. He is fast, friendly, knowledgeable, and trustworthy. He will be our first call for any locksmith needs in the future! read more

Once I finally got around to it, it was so quick and easy to call Ben and get a duplicate key made for my Honda. Ben is professional, friendly, and took care of this in no time for a great price. He's the man! read more

Ben is the best locksmith. He knows his locks and has been our go-to for the last 10 years. He is super fairly priced and his response time is very quick. I have recommended Ben to anyone who needs anything related to locksmithing and only entrust Bent with my locksmith needs. read more

This guy was very professional, punctual, and accommodating. I locked myself out of my room and he had the door open in about 60 seconds. He told be he has been doing this since before 13+ years read more

My front door was getting harder and harder to lock and unlock. I checked YELP and found nothing but excellent reviews for First Bay Locksmith. I called and spoke with Ben. He came out first thing in the morning and had it fixed in minutes. He was on time and very personable. It was a pleasure doing business with him and will, without hesitation contact First Bay for any future work. Thank you Ben. read more

I am a property manager and as you can imagine, need keys at the drop of a hat sometimes. I have used Ben multiple times for almost the last 2 years and I ALWAYS get the same thing: Prompt response and service at a fair price, PLUS his sparkling personality. He will stay as my "go to" locksmith! read more