In January 2019 when it was 4 °, our furnace died. WMAD&HVAC pulled some strings to get the model…read morewe needed installed within 48hrs. In the meantime they provided space heaters so we stayed warm. We really feel like they go above and beyond to provide excellent service.

Work done: -new furnace installation…read more Good: -good priced 5k Bad: -leaking after 2 week due to poor taping job on the roof -stopped working after 6 months later. Emailed to ask for warranty and cost, director David M, dodges question and went straight to scheduling and saying it's free. Got a 75$ bill afterward. Moral of the story: -Don't go with this company -Deceitful practices -not thorough

What an amazing experience we've had with Grapids! From start to finish the process was wonderful…read more Todd came out within hours of calling to get a quote to upgrade our furnace and add AC to our home. Our furnace was over 20 years old functioning but a bit of a head scratcher. Additionally we needed to upgrade our electrical panel. Grapids was able to subcontract that for us too. Tyler and Eric came out the very next day (bright and early) and spent the day reconstruction our HVAC system. Prior to their arrival we decided to add a humidifier to the unit. The office was seemlessly able to add that to our work order. Todd swang back out to check in on the progress and make sure we were happy. Throughout the day several members of Grapid came through to bring supplies and check in. The stars of the show were definitely Tyler and Eric who worked until after 7pm to complete the HVAC job. They worked well together and I could overhear them as I graded papers upstairs. They treated each other with respect and humor. It was so refreshing to have work done in our home by such wonderful people. They even took the time to FaceTime with my husband who was at work to show the final product and answer all of his questions. Without hesitation I will recommend Grapids (specifically Todd, Tyler and Eric) to anyone! I came back to add we had quotes from three different companies and Grapid was under the others AND included upgrading our electrical panel with one of their subcontractors.

plumber called in sick 2x and they cant come out til next week and nobody can stay t the house…read morebecause of the water backup

AC went out last night and it was not good timing! Asked for some suggestions and settled on Kroll…read moredue to customer reviews and them being local to me. I was nervous about how much I would have to spend. Called Kroll at 7:30am, Dan was here by 9:30, and gone before 10:15! Air back on! You saved the day Dan. We had some really good conversation. Dan is very friendly, knowledgeable, professional, and genuine. He gave me advice on how to save money and not get caught up paying for unnecessary and expensive things for my HVAC. I will be signing up for their seasonal preventative maintenance contract for only $200 a year! Dan is an absolute gem! Don't let him go Kroll, and you have a customer for life!

Recently has a furnace, AC, and water heater replaced. Kroll did a great job both from a price…read moreperspective and quality of install. Very happy with their work.

Laten came out and replaced the valve, he checked his work, tried the hot water, still no hot…read morewater, so he went and checked the line from the hot water heater till it disappeared to come into the shower area, he said everything was right. The mystery of no hot water still remains. I may have to replaced the whole shower. But I thank Laten, and Moore Mechanical for the work they did.

Joshua was so helpful with the leak we had for our outside faucet piping and very educational…read moreduring his stay. Great employee! Great customer service. Fast and efficient. Thank you. Greg and Kirsten Weeks

Called for an emergency service. The gal said someone would be calling me back. Never got a call…read moreback from the on call technician. Super disappointed

10/10 service! I had complications with my home warranty and they were very patient while resolving…read morethe matter! left my sink clean and good as new