I had a CT with contrast done on February 28 at 11:00 a.m. My appointment with my pulmonologist was…read moreat 10:00 a.m on March 3rd and my appointment with my Oncologist was at 3:00 p.m. that same day. I expected the radiologist to have had my scan read for both appointments. NOPE!!! I WILL NOT go to the Medical Center Diagnostic Imaging ever again if they can't do their job. I basically waisted my VERY important appointments that concerned my health. BEWARE!!! Go somewhere else. Do not try Western Kentucky Diagnostic Imaging either. The Medical Center owns them, too. I strongly suggest Graves Gilbert Clinic for your diagnostic imaging. The ladies that checked me in and the technologist that performed the ct were awesome! Too bad awesome stops with them! Plus, construction is going on across the street so some lunkhead decided to take away a disabled persons parking place by putting a port-a-potty in their space. Isn't that illegal??? Probably And to update this post, one week to the day later I had to call someone see if I could get them to light a fire under someone's rear about getting my CT scan read and then, can you believe it, she ASKED me if I want to put a rush on getting it read. She had to ask me. Like, well, we haven't cared so far about your well being, would you like us to seem like we care now? PATHETIC!!!

Very professional and the open MRI was exactly what I needed because a regular one causes me to…read morehave panic attacks

From the moment I walked in, the ladies at the front counter were very nice and helpful. They…read moreanswered all my questions and were very knowledgeable. The wait time was minimal and there was only one paper to fill out, instead of an entire stack. The lady performing my MRI was very accommodating and comforting. She made sure I was comfortable and not anxious prior to starting and assured me it would not take very long. I highly recommend Premier Radiology for your MRI, upon leaving they burned a CD of images to take with me. Overall a 5 star experience.

The staff here were excellent. The check in process was easy & they got me back for my imaging only…read morea few minutes after I checked in. The technician was friendly & I explained my issue & she was very responsive and knew that standing up for a long period was causing me to be in pain. So once she got going, I was done in a matter of minutes. They got the results read & back to my physician same day!

They are cheaper but getting someone to call you back about results is non-existent and getting the…read morecorrect results is hard as well.

Heartland Imaging - Elizabethtown…read more Visited 20 February 2023 (President's Day) After seeing my primary care on 10 February 2023 for an ongoing issue, I was referred for imaging. Due to past experiences, I assumed it would be a long, arduous wait to get my imaging appointment scheduled. I was surprisingly wrong. On 15 February 2023, I was contacted to schedule an appointment. That's 5 calendar days from referral to appointment. That was fast! Even faster was the actual appointment. I was able to get scheduled for 20 February 2023. If you've been counting, that's 10 days from referral to appointment. I was especially surprised since it was a holiday (President's Day). But, they were open and had quite a few others their for their appointments. On the day of my appointment, I checked in, filled out the required paperwork, then was sent back to the waiting area where I was directed to a changing room where all clothing and metal objects were to be removed. After changing, there are lockers to secure your clothes and other personal items. Shortly after changing, the imaging technician called me back for my scans. Overall, the check-in experience was good, and all the staff I encountered were pleasant, but that's where it ended. If you've ever had an MRI, then you know how loud the machine can be (the technician provided headphones, and I was able to make music genre requests. This made the loud noises a little better). Also, depending on which body part is getting scanned, it can be uncomfortable. This was especially uncomfortable for me because I was apparently too long for the machine. I was lying on my stomach with my legs dangling off the end. My shins were right at the edge of the table to it rubbed thee entire time. Other than the unavoidable issues, it was an okay appointment, and I would recommend Heartland Imaging for their fast availability and convenient times.

We brought our son here after he was accidentally hit in the head with a hammer. He had a cut, and…read morewe were all really worried. The rude nurse that called us back just said "y'all caint all be back here" and looked at us like we were lepers. I said "Why? Are you guys still playing covid?" and she responded with "Center's policy". Well fuck your Center's policy. There is absolutely no reason I can't go back there with my son who is going to need stitches and support. Hey Caverna, get some employees with better attitudes and update your policy (the lady that checked us in was nice, just to clarify). Covid is over. This is absolute nonsense.

I have been out of state for 15 months. Experiencing severe sinus/allergies. I walked into…read moreGraves-Gilbert clinic (saw clinic when driving by) Opted to be self pay due to being out of state and out of insurance network. $100. For office visit. The office staff was very professional and friendly. It was a quiet time of day and there was no wait time . Dr Graves was very professional, attentive and helped me get temporary refills on my medication, until I can get back to my primary physician. I was very pleased with my experience today.

After my terrible experience at The graves clinic on Nashville Rd... I came here and every employee…read moreI came in contact with was super friendly and I didn't have to wait but 3-4 minutes!! Thank you!!

Thank all of you for making my appointment clean, quiet and informative. I was actually quite…read morenervous about the whole procedure. You ladies made it a comfortable process. I was able to understand and relax - you made it so easy

From the owner: Bluegrass Regional Imaging uses state of the art CT and PET/CT scanners to provide high quality…read moreimaging and scanning.