You pay them $100 they treat you for a cold, you're still sick a week later. You go back and they…read morewant to charge you another $100 to see you again to give you another prescription just because it's not the same doctor that was there that day that you went.

My experience at the Little Clinic was fine. I was seen quickly, only waited about 5 minutes. The…read moreperson who saw me was very friendly and seemed knowledgeable. The only negative was that the medical assistant was a little unprofessional. She kept checking her phone and talked negatively about her job. But, she was very friendly. I would go back there for minor medical issues.

This place was horrible! I went in a couple weeks ago, I got there early. I was the second person…read moreto sign in.I signed in as soon as they opened 8:00am. By 9:45 I had been skipped twice (Yes in an hour and 45 minutes they managed to only see 3 people) I went to the front desk and they said that they will try to squeeze me in by 11. Now I do understand that appointments had been made but they were not friendly, and so slow! I ended up leaving and going to another location. The other location was way faster, more efficient and a lot friendlier. Too bad since this one is so close to my house, but I will drive the extra miles to NOT have to come back here.

Nice, friendly staff. I was seen quickly by the APRN, Katie Powell. She was very professional,…read morecompetent and knowledgeable. So glad to find this clinic while traveling through Louisville, when I was in need of a prescription. Very convenient as I was seen & had prescription filled at Kroger Pharmacy, in less than an hour.

Urgent care center today. This particular location was right there. Folks there were courteous and…read morekind and the doctor accurately diagnosed me.

We came here for my daughter's finger. We sat here for almost 3 hours while no one even glanced at…read moreher finger but waited for test results for strep and covid that she had zero symptoms for and did not come here for that at all. Test came back negative which we knew because we came for her finger. So after almost 3 hours of waiting it took the doctor 1 minute to look at her finger and put in a prescription. What a waste of my day never again

The re-model immediate care center is beautifully re-done with gray with black hardwood like…read morefloors. The outside is also updated as well. The wait time have improved to see the doctor because it is not as crowded. The doctor still do a good job figuring out your issue is and the whole process run smoothly. The restroom is located in the waiting area. Plenty of spaces to park, so you can't ask for more. This Preston location is open 24 hours a day.

If you're white don't go here. Racist nurses ignore you and make sure everyone else is seen before…read moreyou because you're literally just white. I sat over an hour while people who came in 10-15 minutes after were being seen. Not only that but the lady checking people in ignored me until I politely asked if this was where to check in. She was very short with me and even laughed about my frustration and pain! Never go here.

CHI St. Joesph is great. They don't take walk-ins anymore but they are really good. They take…read moretheir time and are thorough.

A couple of months ago my boyfriends finger got smashed at work. He came to this place and they…read moretold him his finger was broke, so they sent us to Louisville ER just for them to tell us that it was not broke!. Do not recommend this place at all!!!

Wee went there for COVID and flu vaccines. Megan helped us. She was super accommodating for us. My…read moremother is 92 and it was nice to have such an empathetic young lady wait on us.

Pharmacy staff is hands down diabolical!!!!…read more I have never been more upset leaving an establishment. Then when I tried to give the representative the right answer she told me ..she "found" the information I'd just given her and that I was wrong!!!!

Dr. Arla is a dying breed of great Doctors; he truly cares about his patients, he listens to them…read moreand offers advice derived from extensive life experience as a human being AND a doctor. He has been around "around the block" more than just a few times. He spends more time with his patients than he does on the computer finding ways to charge clients under the guise of providing health care. Dr. Arla has to be on the cutting edge of medical consciousness, he has to be, there is no question of this. He has done more for individuals and the community in his career than MOST other Doctors have time to invest. I am not an easy person to deal with, Dr. Arla made this clear to me in a way that led us both to laugh about the chaos in the world. I give him a grade AAA+++

My Family and I have been a patient of DR. ARLA'S for over twenty years he is concerned with his…read morepatients health and well being we are happy to have him as our family physician he addresses our concerns when we have issues about our healthcare he is very knowledgeable and he is upfront and straight-forward with his answers and he takes time to listen to my health issues. He and his staff have always treated our family with respect I will continue to be a patient of his. He is always be truthful with his patients. Mary F

I'm sure this is not the popular place to review via yelp. I did not take any pictures during this…read morevisit. My review will explain it all. On an afternoon, I rushed home to take a conference call. Running in the house I through my bags down and raced upstairs to get out of business attire to change into a more Comfortable outfit, shorts and t-shirt. When bending down to grab my shorts...OH NO! A pain like other. My back was thrown out. I dropped to my knees and crawled down my steps. 5 hours later my hubby came home and took me to the ER we were debating whether to go to the urgent care or ER. Since I literally could not sit in car long, we opted to come here. My hubby dropped me at the curbs me my kiddo ran in to get a wheelchair. The registration is as soon as you walk in. The note on counter 30 minute ER pledge. So the goal is to get you back in the room in 30 mins. Check in was super speed, And great for the mean old lady doubled over in extreme pain. Pain that caused sweat and tears. I waited maybe 15 minutes to be called back. They took my vitals, my blood pressure is usually lower or perfect, today it was high due to the pain happening. I was in a room for about an hour and 15 minutes before the doctor came in. Super friendly guy and listened to me and did an exam. Our plan was a morphine shot and then sent home with meds and lots of rest. My nurse Tara was amazing! She was so patient with me when maneuvering me in the bed for shots or taking care of my kiddo while my hubby helped me to the restroom. I was pleased with the cleanliness of the facility and the service from the doctor and especially Tara. I have being a patient especially a needy one like I was tonight. At home, I'm much better, now you can see why no pictures happened. This girl was a 9 out of 10 on the pain scale. I grew up here and this hospital has gotten a bad wrap, not sure why I was pleased. Be sure to bring a charger most phone have limited cell service and it will drain your battery.

"I could care less" attitude toward every patient that entered, not helpful at all with kiosk or…read morequestions. Waited entirely too long with no one else ahead of us. Front office staff need training on courtesy and customer service.

i made an appointment online at 1:30. i walked in the door and checked in at the kiosk at 1:10. i…read morewas called back before 1:15 and i was in my car leaving at 1:25. the lady called me sweetie when she told me to have a nice day.

I had a pleasant experience here at this fast pace, urgent care when I need to be seen that day…read more The receptionist was nice. The doctor herself was also pleasant and helped me out and give me the correct medicine I needed.

Came in with bleeding finger had to sign in while my hand was gushing blood and had to give my…read morecredit card even though I didn't have a co pay. The RN was nice but she did reach into a trash can with her gloves to grab something and kept those gloves on to treat my open wound. The NP used lidocaine 3 times unsuccessfully and told me she did not want to treat me and recommended I go to the ER because she could see bone. The ER looked at my cut, said the skin had died from waiting too long, but no bone visible, they cleaned my skin and wrapped my finger and sent me home within 20 minutes.