They all are very nice and honest .they don'take pawn shops like this one .this is the only pawn…read moreshop I will go to because I know they are gonna treat me right and respect the transaction. You all are the best

Ive been to this specific shop several times now and they have never disappointed me. Ive sold and…read morebought multiple items from them in the past and every employee Ive encountered with has always been fair with pricing. They will buy your stuff if it's in decent shape and holds value. Love these guys.

they are great for quick loans thousand dollar loans. This is the best place to get quick loans for…read morea few thousand I heart dans discount

Although I'm always in search of some item based on functionality, I like to stop by second hand…read morestores to see what they have. Product offerings are forever changing, so I stop by often. From this visit, there was an overstock of power tools, televisions, computers, jewelry, movies, and guns. If you like any of the categories listed above, come check them out.

Great pawn shop . Love looking through the jewelry, DVDs and firearm gear, etc.. Employees are…read morefriendly and helpful. Price is reasonable and they will work with you. I do recommend this store.

From the owner: For over 15 years, Sam's Gold & Pawn has been a family owned and operated pawn shop in…read moreNicholasville, Kentucky. Conveniently located off Lexington Road and only 5 miles South of Fayette Mall, we're your stop for all things pawn. We're not like the other corporately owned pawn shops around Kentucky, our family is always in the store and happy to work with you. We'll find you the best price for your jewelry, guns, computers, coins, tools, antiques, cars, and much more. We buy, pawn, and sell anything of value, including vehicles and houses. Stop in to Sam's Gold & Pawn today to find out why you can count on us.

It was awesome walking into the store and having someone come and help us and letting us take our…read moretime and being patient,kind thanks Heather you rock girl u deserve employee of the month or a nice dinner and a raise thanks for being so patient and kind we really appreciate you KP & Jennifer

in was a manager that was very rude to my wife there because she when something was due to be…read moresold and he was disrespectful after we get everything out of done with especially that one they don't give me enough time to get your stuff out of pawn from all the managers that's rude also as females some of them are unprofessional, and you know who you are

According to their site they cash checks. Bit upon arrival they say they don't cash checks. Maybe…read moredon't advertise you do,if you really don't

Me and my dad went to pawn a cross boa it came with everything with it , it's more than 100 dollar…read moreboa they offered 50. The workers were very rude and not helpful to the situation so we had offered 70 they wouldn't take 70 they wanted 50 for it. Poor customer service and they were not a bit helpful if you asked me if I'd ever go back there it would be a hell no I wouldn't because they aren't gonna work with you on anything and make everything difficult they and they even looked on eBay and it was 139 his boa was 200 they wanted to cheat us out of money. It's fine but we won't be going back there ever again after this review is made we won't be going back again. Sad how customer service is poor anymore. I would recommend anyone not to go to here ever unless you like being cheated out of money.

I put a ring in layaway and was called the day my payment was due and told if I don't make a…read morepayment by today I would lose all my money they don't give a store credit or cash back.will never buy from cash America again!

Awesome experience from start to finish!! Jason Carroll helped me secure a nearly flawless emerald…read morecut natural diamond for an amazing price. He then worked with me to design the perfect custom setting for it, I went with an elegant Full Bezel. My now fiancé was blown away! The shine on this stone is INSANE. Will be working with him soon to find the perfect wedding band. Can't thank him enough. HIGHLY RECOMMEND!!

Title: Appalling Experience with The Castle Arms (Part of Castle Jewelry)- Avoid This Company at…read moreAll Costs! I am writing this review to warn others about the shockingly unprofessional and careless service I received from **The Castle Arms**. If you value your time, money, and sanity, steer clear of this company. On **March 13, 2025**, I placed an order for a CZ457 firearm. Immediately after placing the order, I noticed no confirmation email or details in my account. Concerned, I reached out to their customer support, who casually replied, *"Good morning, Yogesh. I have received your order. Thank you."* No order number was provided until I explicitly asked for it. By **March 17**, I still had no shipping updates, so I inquired again. Their response? A dismissive, *"It looks like they cancelled the order and it has been refunded. I was not here on Friday so I am unsure why. I do apologize for the inconvenience."* Let that sink in: **They cancelled my order without explanation, notification, or accountability**. To add insult to injury, this firearm was meant for my daughter, who had been eagerly waiting for it. When I pleaded with them to reinstate the order--even offering to reprovide my credit card information and emphasizing, *"I don't need money back, I need the firearm"*--they ignored my request entirely. Not a single attempt was made to resolve the issue Now they are asking $150 more for the same item. **Key Issues with The Castle Arms:** 1. **Zero Transparency**: They cancelled my order without any prior notice or explanation. 2. **Abysmal Communication**: Their support team either lacks training or simply doesn't care. Responses were vague, unhelpful, and devoid of empathy. 3. **No Accountability**: The representative admitted they "didn't know why" the order was cancelled and made no effort to find out. 4. **Disregard for Customers**: My daughter's excitement and my willingness to work with them meant nothing. They chose the lazy route--refunding without resolving. **Do NOT trust this company** with your business. Their incompetence and indifference will leave you frustrated and empty-handed. Save yourself the headache and shop elsewhere.

I stopped by The Castle the other day to check out rings and was helped by Sarah. She was extremely…read morekind and helpful throughout my visit. I was a little confused between a band and a setting, and she took the time to explain the difference clearly. It turned out I was actually looking for a setting, and she showed me all the beautiful options they had available. Sarah answered all of my questions and made the experience easy and enjoyable. The store itself was very clean, well organized, and had a really nice atmosphere. Everything was priced extremely well compared to other shops I've looked at, which made the visit even better.

A pawn shop in disguise. Appears they mark their used…read moreJewlrey at chain store advertised prices and then negotiate to 50% or more off. Caveat emptor

They took very good care of me. They guy that waited on me was so very nice. Great clean store and…read morea huge selection of jewelry. Very knowledgeable staff. Treated me excellent. I'll be back

Love Nicole and the staff at this location. Professional and knowledgeable of the jewelry. Willing…read moreto go the extra mile to make sure you are a satisfied customer. Definitely, recommend this location to you.