Will try to keep this short. Overall PS HI has been great all these years that my previous…read moreemployers have used them. However, after leaving my last employer, they continued to pay me over 3 pay periods. It was never my intention to keep it. They contacted me and worked out on how to pay it back. Formal letters were written, but they missed the most important thing, a formal apology for the inconvenience. Something simple like that would go a long way.

Sara, Hope, Munirah, Juliana, Mary Anne and the entire team of support staff have been…read moreprofessional, courteous and patient with my myriad requests. If they do not have the answer, they consistantly call back after they consult with colleagues and utilize all their expertise to provide solutions to the ever evolving world of HR and Team management.

Was looking for a place to have my taxes done. Had a mix of W2 and 1099 jobs for 2021. So looked…read moreon yelp for reviews and called Scott Sonoda at Leahi Business Services and explained my situation. Made an appointment for an office visit. He was professional with a humble personality which made you feel relaxed and comfortable. He made everything easy to understand, was knowledgeable, efficient and prepared my fed/state returns expediently. Highly recommend him and will certainly be going back for 2022 tax preparation. Mahalo to Scott! L.T.

I filed my taxes 12 weeks ago and still have not got my federal refund. The refund was supposed be…read moretransferred into my account electronically. I've already went down to the IRS office and made a complaint. I been with this company for three years and the price keeps going up. This guy is a rip off. He's does dirty deals under the table. Don't ever use his services he's probably the worst tax guy on this island.

After engaging with the CPA in a face to face setting early year and meting with one other…read morecompetitive CPA firm, we decided to move our business to Reyn Wicklund, even though the referral was to his father who started the business many years prior. Sadly he was no longer actively running it so we got the hand off to the kid. It started with some up front dialogue on getting started; jump on his portal for communications, uploads etc, add then to approving him for access banking, GET taxes and some other areas. All the typical new CPA working so fun prep steps. Then comes the long long gap of communications. To be exact zero replies on multiple emails requesting support and guidance on his own portal. When monthly GET was due we had no trust it was being handled, as it was not. So we paid it ourselves then emailing, reaching out but again Reyn decided to do it last minute without telling us. So now we've paid twice. Weeks months pass and more zero contact we are running our business not thinking about it which is sole purpose of this relationship from start as an owner my plate is overflowing with to do's, until another month the two and more lack of transparency lack of replies to countless messages about credit cards Quickbooks and so on. Terrible management. Now knee deep into mid year and no trust this guy has done a single thing for us (as had not) since double paying our GET. Sadly we are now back to square one and bookkeeping backed up so so much more. It's sad to feel this was so frustrated with a CPA. Especially of which was referred from a local and respected banker back in the day who knew his father personally. I suggest stay far from this CPA. Sometimes hard work and building a business from scratch you respect your clients you communicate with your valuable clients, not ignore them. Pick up a phone Reyn make a phone call. Reply when a letter has been written to you. Take responsibility. Well that's where entitlement comes in in our eyes with Reyn. He likely has no idea what it takes to build something from scratch and all the hard work to do so. If he did he'd know the importance of transparency and good communications.

Great service and communication! Taxes were done in a reasonable time. I also like that it's…read moreclose to home and not in town.

I paid $450 for a sit and Q&A, something he requires before taking you on as a client. The Q&A…read moresession was not very helpful as a new business owner because he basically sits there and answers your questions, but does not elaborate or speak in laymen terms. If you do not ask the proper question he does not help you understand Tax laws. I asked him multiple questions via email and he would answer the questions with very short answers that I did not even understand. When I confronted him on the lack of professionalism when answering my emails, he did not even respond.. It was complete waste of $450 and will not be having him do my taxes this year.

I needed a CPA to help my brother in law obtain a contractor financial statement ASAP for the bank…read more James and his team was able to help get that within days. Will be returning for taxes

I opened my BOH Bankohana Level II checking account in 1972 at the Ward Plaza branch and continue…read moreto use it as my primary checking account. The Ward Plaza branch is gone and I now bank at the Pearlridge branch closer to my Aiea home. I was shocked that my large deposit of a check from my federal credit union was partially put on hold in 1day, 2day and 7day increments because my deposit exceeded $6,725!! I was shocked, because this had never happened on other similar amount deposits I made over the past 10yrs and my credit score has exceeded 815 over that time period. Isn't it shocking! what is BOH thinking! Maybe it is time to do all my banking elsewhere.

Sometimes the cash atm deposit function malfunctions and does not show in your account and I don't…read morewant to think my deposited money is missing so I always deposit in person at the bank. Even the drive up atm lost power and did not give me back or deposit my money. I did not give 1 star because the employees there are wonderful. I got credit for the missing funds. Always get a deposit receipt.

Banking on it…read more.. This First Hawaiian Bank is located just right on the edge of Pearlridge Center near Pali Momi and one reasons I do love this location is that they have parking that's dedicated to the bank regardless being part of the mall. This bank has been here for as far as I can remember and with that the layout is quite spacious with a massive outdoor area in comparison to many of the other locations but the was zero wait and with the help of a lovely teller the gentleman was a delight and was on my way in just minutes...it's just still frustrating that I'm unable to process my check any other way than directly walking in. Thank you!

Can't believe I used this bank customer service suck they will say we will give you a call back ,…read morebut never do, just to get a response by mail a few days later , if you have a car loan same , if try to pay your car off, best to call for a pay off, the bank will try there best to confuse you. I've had statements for 1.50 for three months because they didn't what me to pay my car off they Suck

Best credit union i know of. I feel so comfortable with all the ladies that work there!! They got…read moreit all, even a coin machine. Free for members, and a low fee for non members.

Free calendar at Waimalu Shopping Plaza…read more.. Every year, I enjoy getting the annual wall calendar from Aloha Pacific Federal Credit Union. Members submit photos to the contest and the best photos are published in the calendar. It's really cool to see local talent from amateur photographers in our 50th State! Note: I'm a member here because I used to work for The City and County of Honolulu. My coworker said that it's better to have more Credit Union accounts and compare interest rates, benefits, etc. Since I was in the area, I went to this branch of Aloha Pacific FCU. It had free shared parking and great air conditioning! The interior was bright and clean with cute Christmas decorations. Unlike the main branch where members speak to tellers via phone - and place ID, checks, cash, and other documents into a tube to send upstairs, this Waimalu branch has face-to-face transactions. I like it better! When it was my turn, I stepped up and asked for a calendar. I was asked how many? Ooh! I got two - one for my kitchen and one for my bathroom... Haha! I never know what day it is! Anyway, I'm glad that I went to the Waimalu Branch of Aloha Pacific FCU. I had gone to the main branch a couple of weeks ago, but the calendars hadn't arrived yet. I wanted to go early before they ran out!

They have a wealth of knowledge and give you access to the beat professionals, if you are looking…read morefor a life coach and if you need behavioral health support they have a team too. You are treated like family.

They were very insightful and instrumental helping my organization find staff and handled all our…read moreHuman Resources needs. They understand the local market. Very easy and customizable payroll services for our unique business model.

I will first say that I was not hoping to start baking with a new bank, but was forced to because I…read morewas struggling without a brick & mortar option in Hawaii. NavyFed is the only option that is not Hawaii-based, which is important to us because we move so much. I stopped in for information and was immediately impressed by the professionalism and welcoming nature of all the bankers and employees. It is always busy, which worried me at first, but the efficiency makes it go very quickly. I have only been a member for about 2 weeks, but have had only great experiences so far.

Navy veteran (honorable discharge) and total of 40+ years service at Pearl Harbor. 800+ credit. I…read moreapplied for an account to create a CD and got an error message saying I already have an account. I DO NOT HAVE AN ACCOUNT. I called and a rep confirmed I do not have an account and told me not to worry because the accounts team was processing my application. Then, about 10 days later, I get an email saying "We're sorry! An error occurred with your membership application Your recent application for membership may have been denied in error. So sorry for the inconvenience!" And to try again. What an immense cluster%@3! Obviously, I am not going to open an account with such a sloppy enterprise.