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    The Tax Shoppe

    4.7 (15 reviews)
    Open 9:00 am - 7:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - The Tax Shoppe

    Bookkeepers

    Business filing for current tax year

    Individual filing for current tax year

    6 More Services

    Current year tax preparation and filing

    Business filing for past tax year(s)

    Individual filing for past tax year(s)

    Past year(s) tax preparation and filing

    Audit and conflict resolution support

    Tax planning

    The Tax Shoppe Photos

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    Recommended Reviews - The Tax Shoppe

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    4 months ago

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    1 month ago

    I have been using Lavinia for two years and am very satisfied with her service. Her price is fair too.

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    Mikaela C.

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    1 year ago

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    Mikaela C.

    Thank you so much Antoinette, I really appreciate your kind words.

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    1 year ago

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    2 years ago

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    Mikaela C.

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    1 year ago

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    2 years ago

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    Mikaela C.

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    2 years ago

    I needed a tax license to rent out my home. She returned my call on a Sunday! And she quickly provided me with the service I needed.

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    Mikaela C.

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    2 years ago

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    Mikaela C.

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    2 years ago

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    Mikaela C.

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    2 years ago

    Mikaela was prompt and explained things for me to understand. Very easy to work with and very efficient.

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    Mikaela C.

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    2 years ago

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    Mikaela C.

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    2 years ago

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    Mikaela C.

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    4 years ago

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    Ask the Community - The Tax Shoppe

    Review Highlights - The Tax Shoppe

    I first met Mikaela in October 2018, during an Externship Day event for James Campbell High School.

    Mentioned in 10 reviews

    Read more highlights

    You might also consider

    Hanks Tax Service

    Hanks Tax Service

    4.3
    (49 reviews)

    Melanie at the Kapolei location is the BEST! Just simply the most amazing person and so good at…read moreher job. We were using a CPA for years and years. His prices had gotten so high that we finally decided to find someone else to do our taxes. On the recommendation of a neighbor, gave Hank's a call and requested Mel. So, so, SO very HAPPY with that decision! Service is impeccable! Fast, friendly, and reasonably priced! Mel patiently explains everything in detailed and easy to understand language. She's super knowledgeable and understanding and even takes the time to give advice on how to make things easier and cheaper for next year. Just an overall AMAZING experience! Thank you so much, Mel!!!

    This location is temporarily located per tax season and for this season it was located near Kapolei…read moreShopping center next to Texaco gas station. After reading information on their website, we pre-printed the necessary forms and brought in the requested paperwork hoping we could get a walk in. We came in on a weekday afternoon and was welcomed in by Alma. When we came in she was available to take us however they didn't have enough "tables" to take us in so we had to schedule an appointment in which they were readily available and open a month before taxes were due. Since we already looked online for the appropriate forms and documents, Alma treated our paperwork as a drop off and was able to take everything for us right there and then. I did ask her if we could keep our originals of our IDs, SSN cards, and birth certificates since it was our first time filing there and she was able to do it on the spot. Also she checked and verified that we had everything needed for filing purposes and to assist us getting the best return possible and she guided us for additional paperwork we didn't even think of including! She was very tentative to our questions as we were first time co home owners and also not yet married so we were concerned how it would affect our individual returns but she was so courteous and helpful with all of the answers she provided to us. By the time it was for our appointment, she had a cancelation prior to ours and offered for us to come earlier if we wanted to. She also had already inputting our numbers and did a "pre crunch" on the different types of filing on which would best benefit us as a whole for which the house should go under. Long story short, her numbers matched spot on and we went with our best choice of filing and got the most we've ever receieved on a return so far. We were there for only 30 minutes, signed the official documents and we were good to go! Going forward Alma will definitely be out tax person. We also both received our tax return via direct deposit for both federal and state within 2.5 weeks of filing with no issues.

    First Choice Accounting Services

    First Choice Accounting Services

    4.6
    (14 reviews)

    Kara gave us advice and helped us start our LLC (how to do it on our own so we do not get charged a…read morelot of money for an account or CPA to do it). She was knowledgeable about starting a small business with an LLC, so I will give her that, but after working with her more, my husband and I have decided she's just not what our business is looking for, especially since we are now growing. We were happy with her service in the start but overtime it was just not up to par. Yes, she can advise on how to start an LLC on our own and do our tax returns, but that is it. If you are looking for someone to help you plan ahead for your business for tax strategies and tax planning, this may not be the place. We only ever heard from her for our returns and that was it. Upon going with another company, we also discovered some forms we did not file but were supposed to, which Kara did not inform us of. For tax returns, there is a portal to download your documents, but there is no "list" or things that we should consider uploading, so it can be a lot of back and forth on- send your expenses, send your mortgage, send this and that or cannot finalize return, etc. It just seems unorganized and if you're dreading taxes, this will make it worse. I also had a return for a different state in 2022 that was not filed (unsure why a different company omitted it). However, I decided to do it independently since Kara mentioned there would be a nominal fee if she did it because she does not know about another state's filing regulations. I asked the previous accounting company if it would cause any problems since it was omitted, and they said it would be ok since the IRS has a matching system and will send us a notification if anything was excluded so we could wait for that. Upon getting the notification, we can decide whether to make an amendment. Kara failed to mention that part. We felt she just wanted us to spend more money to have her do it or something. We moved from MY Personal CPA to her because yearly we would get a different tax preparer so we thought if we went with a smaller company (First Choice Accounting) we would get more personalized help but going with a one person team means getting emails at odd times like late at night and getting missed. Also, even though I did not go with Kara submitting my out of state return, I got charged a one-time $150 fee for Kara reviewing the 2022 tax return which I was not aware of. She was not upfront about the fact that there would be a charge when she asked if I could send her my 2022 return so she could look at it to figure out why the other state W2 was omitted. When I brought up that I was not expecting a charge, she did not reply to me. Finally, she always apologizes for responding late. Her cat got spayed, stayed up late, and was busy. You call her, and she doesn't pick up, but she will reply via email which increases more of the back and forth. This pretty much sums up why we are going with someone else even if we have to pay $400 to part from her since she said she already worked on our return even though she was still asking for documents and more clarification.

    Kara was prompt, professional and I could tell that she didn't just want to bank a customer on our…read moreinitial consultation. She was thorough with her filing of my tax & helped me through a lot of forms/things I was not aware of for filing as a 1099 contractor, as well as with multiple W2s.

    Wicklund Financial Services, CPA

    Wicklund Financial Services, CPA

    4.9
    (9 reviews)

    Great service and communication! Taxes were done in a reasonable time. I also like that it's…read moreclose to home and not in town.

    Everyone I interacted with at Wicklund Financial Services were outstanding. Responses to questions…read morewere quick. The staff are very friendly and extremely helpful. My previous tax consultant of 20 years passed away in late summer of 2025. I started searching for another tax consultant in Hawaii and I came across Wicklund Financial Services. All the reviews were positive and glowing. I also found other services too. I settled on trying Wicklund Financial Services and have never regretted it. I was concerned because my tax returns involve California, Maryland and Hawaii tax returns. I was concerned that they wouldn't be able to help me. Working with Reyn Wicklund, it was clear he understood how to prepare my tax return. He asked all the right questions and uploading all the documents via Tax Dome securely made things so much easier and faster. It also helped me to organize my tax documents as Tax Dome guides you through the various documents needed as well as give you the opportunity to add additional documents outside of the usual categories. By the way, I don't live in Hawaii. I live in Maryland, but that didn't matter. Reyn was able to complete my tax return remotely in a very timely manner without any problems. I will continue to use Wicklund Financial Services. Reyn is extremely knowledgeable, responds quickly to questions and concerns, keeps you updated on the progress of your tax return and is a pleasure to work with. I highly recommend Wicklund Financial Services for your tax returns. I am sure they are equally skilled in Financial planning and other services. The entire staff are friendly, helpful, knowledgeable, very responsive to questions, concerns and inquiries and very easy to work with.

    My Personal CPA

    My Personal CPA

    4.2
    (97 reviews)

    i was literally homeless when they made my tax situation far worse then it should have been. i…read moreshould have paid maybe $1000-2000 maybe in taxes. instead i paid about $30000 in federal and about $8000 in state taxes in 2017 i got a letter from the irs stating i owed money from selling personal things on ebay. i hired them to file taxes in a way this was not for profit, i shouldnt have to pay taxes on personal items with money thats already been taxed. she filed my taxes for me. 1 year later i got the same letter. i let them know i got the letter, she told me to bring that letter in, i dropped it off to the front secretary because she was busy when i came in. over the phone she told me she would take care of it. another year passed and i got the letter again. she asked me to drop it off, i told her "i already did that and nothing happened" at that point i gave up on her even tho i already paid for this service to make things worse for me. i called about 20 other accountants to help me, no one would help me literally with this old tax issue. they all wanted me to have receipts. after 2 years i dont have that and they never asked me at a time i would have. i tried calling the irs which was an estimated 2 hour wait. they too couldnt help. the guy told me (ill never for get this) "yea you just gotta pay. theres nothing you can do". the state never answered their phone once out of about 50 calls i made. their voice mail states they will return your call if you leave a voice mail which they never do. after 8 years they sent me a final levy notice (meaning at this point they will confiscate everything i have) i paid this off because my mom actually gave me the money. my final payment was $19000, plus payments i made before, i probably paid $30,000 in taxes from a time i was homeless. i couldnt find this company because they moved. but i so happen to come across emails we exchanged. one that stated "i am going thru a move" which was the homeless part i was talking about. how does a homeless person need to pay nearly $40,000 in 2017 taxes? i never made over $15,000 that year and the year before. with the help of this company, thats what youll get. and whats funny is, i paid to make this worse

    Ku'ulei is the best, she feels like one of our family here at the office. She responds immediately…read morewhenever I have a question or need help with our payroll. We have been extremely happy with her service. Val O.

    The Tax Shoppe - bookkeepers - Updated June 2026

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