I use to do patient transport as a medic to most of the facilities like this one all thru out the…read morehampton Roads area. I have to say that this facility was one of the best ones when it came to cleanliness, staffing, and the overall condition of the facilities. I would say for anyone who is looking for a facility you need to visit the different facilities and look at the overall condition of the facilities, the amount of employees sitting or standing around on their phones and also check with the health department and also whatever gov. agency handles and investigates complaints and use the Freedom of Information Act to do your research. Being a paramedic in the 911 system and also prior medical transport I highly encourage you to do your due diligence because there are many facilities that should be shut down and criminal charges filed along with civil lawsuits

Dehydrated and malnourished if they can't take care of themselves. Drugged to sleep so much also…read morecontributing to starvation. If your loved one is unable to eat and drink on their own they may possibly die here.

It's inhospitable and you don't get service And the facility…read moreis under staffed And I don't think the administration is the least bit educated He only wants the money And that's why I said what I said

My mother gave the required 30 day notice to move out…read more Since the 30 days was one day into the next month she was required to pay the FULL amount for that month although she was only there one day. We talked to a lawyer who said she had to pay the full amount. In fact his mother passed away in March yet they had to pay for April because she didn't give a 30 day notice

My father 98 fell on January 2, and he was taken to the hospital. He died eight days later…read more Although we were told by the bookkeeper that if we cleared out his apartment, we might get some of the month's rent back, we later learned that the corporation policy requires a 30 day advance notice EVEN WHEN A TENANT DIES unexpectedly. I get it that typical rentals require the full month if a tenant spends any part of a month in a unit....but with NO exemptions for death, this is an incredible money grabbing policy by the company!!! Besides keeping my father's more than $3000 rent for a room he occupied only two days in January, we have not gotten his security deposit returned. The management informed us that his room was in good condition and we could expect to get back his "security deposit" of $1000. It has been almost THREE MONTHS since his apartment was confirmed to be OK and vacated January 15, and there has been no check yet. Each time I call, I am told that the "higher up" office has already cut the check - but it is hard to believe that any form of mail delivery would take three weeks to deliver it. If you are considering placing a loved one in the Hidenwood, make sure that they give a thirty days notice BEFORE they die unless you want to get socked with another month's rent. It will help to make sure they plan to die on the last day of the month so that the company cannot charge an extra month's rent! It's a policy that lacks all fairness and compassion!

My Mother has been here for two months now. She is very happy with the care that she is receiving…read moreand enjoys the companionship with the caregivers at The Virginia House. Lisa the owner has done everything she said she would do. If you are looking for a place for your Mom and want the best care possible this is the place. We are ecstatic about The Virginia House! Steve Davenport

Working at The Virginia House has really given me a sense of purpose in my life. Especially when it…read morecomes to help others who really need my help. This experience has opened my eyes to seeing myself Working in Home health care in the foreseeable future. One of the things I love the most about working at The Virginia House is that the work environment is always a clean and health one. My boss Lisa as well as my co workers are always so kind and professional and really put in the hard work that is needed for our residents while showing they care. We're a family here at The Virginia House. I also love interacting with our residents and seeing them engage with us. I also like the flexibility of my job and knowing that at the end of my shift I did a great job and the shift after me will pick up the mantle and continue on, all in hopes of being the best home health aide our residents could ask for. So with all that said I can honestly say I work recommended The Virginia House to anyone who's looking for a great home for their loved one or any home health aide looking for a wonderful hard working team to be apart of.

Both Elevators in living areas are broken again. If they have a fire, seniors with…read morewheelchairs/scooters will be trapped on 2nd floor. This should be repaired as soon as possible or lawsuits will be forthcoming.

Cheryl and Travius are awesome move-in coordinators. They really care about the people who live…read morethere and anyone who may be looking for a safe and clean place elder parents or just looking for a 55+ living environment.