My Mother has been here for two months now. She is very happy with the care that she is receiving…read moreand enjoys the companionship with the caregivers at The Virginia House. Lisa the owner has done everything she said she would do. If you are looking for a place for your Mom and want the best care possible this is the place. We are ecstatic about The Virginia House! Steve Davenport

Working at The Virginia House has really given me a sense of purpose in my life. Especially when it…read morecomes to help others who really need my help. This experience has opened my eyes to seeing myself Working in Home health care in the foreseeable future. One of the things I love the most about working at The Virginia House is that the work environment is always a clean and health one. My boss Lisa as well as my co workers are always so kind and professional and really put in the hard work that is needed for our residents while showing they care. We're a family here at The Virginia House. I also love interacting with our residents and seeing them engage with us. I also like the flexibility of my job and knowing that at the end of my shift I did a great job and the shift after me will pick up the mantle and continue on, all in hopes of being the best home health aide our residents could ask for. So with all that said I can honestly say I work recommended The Virginia House to anyone who's looking for a great home for their loved one or any home health aide looking for a wonderful hard working team to be apart of.

It's inhospitable and you don't get service And the facility…read moreis under staffed And I don't think the administration is the least bit educated He only wants the money And that's why I said what I said

The owner, Benjamin Sawyer, was very mean and cruel to me. He came to me through Vet Assist and I…read moretold bim how to be hired by them. I told him I needed someone to take me to doctor's and help clean house. He brought a nice woman named Susan to help me. He wanted to know the days and hours I needed her and I gave them to him. He didn't tell me she had to stay four hours and she had to call him immediately after leaving and she was required to report what happened here. Twice I told her to leave early because I was sick and needed to be alone. She reported this to Benjamin Sawyer and he took my hours and days away from me without my knowledge. I called telling him I was upset over this. He threw it up to me that they weren't a taxi service. I said I told you in the beginning what I needed and you went along with it. I texted him I was still upset that Susan gave him a bad report. He texted me he wanted no more messages about being upset. I called him this morning and his wife answered. I tried to tell her there was a communication problem. I told him I liked Susan who he sent to help me and said I hope you all pay her for her mileage and he told me that was no concern of mine. The last call he said, "No wonder you're by yourself, Susan isn't coming back." This was when I tied in with him calling him a few choice words. Don't call him for help is my advice.

My sister and I needed to put a short-term care plan/team together quickly after our 93 year old…read moremom fell and broke her hand. She lives independently (with lots of support). Suddenly, her caregiving needs seems to explode. I live across the country and was dealing with my own health issue, couldn't travel to Virginia. My sister is nearby but works full-time. I reached out to SHS Hampton Roads on a Sunday. I heard back from Ben immediately. He and Kebe were able to meet with my mom and sister the next day. We had SHS care in the home that week. The care my mom has received from SHS has been great. It is easy to communicate with Ben and Kebe re: scheduling or other questions. My mom has enjoyed getting to know her caregivers, and we trust them with our mom's care. This is a unique caregiving model.

Both Elevators in living areas are broken again. If they have a fire, seniors with…read morewheelchairs/scooters will be trapped on 2nd floor. This should be repaired as soon as possible or lawsuits will be forthcoming.

Cheryl and Travius are awesome move-in coordinators. They really care about the people who live…read morethere and anyone who may be looking for a safe and clean place elder parents or just looking for a 55+ living environment.

BEWARE!! Keep your loved ones away from this place if you want them to be cared for with…read morecompassion, cleanliness, and competent caregivers!! This place is AWFUL and I wouldn't recommend it to my worst enemy! THEY DO NOT GIVE GOOD CARE, it's so obvious they are just there to collect a paycheck and in the wrong profession! SO SAD AND DISGUSTING!!

My dad was here for 3 weeks and absolutely loved it. The staff were so kind and attentive. The food…read moreleft much to be desired but he was very well taken care of.

I enjoyed my time at HomeInstead. Looking forward to getting back with them. Wonderful staff and…read morecaring for all is number one priority. HomeInstead puts the "client " first. - Jeanne S.

They are liars had me good through th whol process spen money told me i would getboaid for the…read moreorientation /zoom meeting to send a me a letter via email stating inhav. No outstanding pay then denied me job opportunity that wa offered to me because of a stupid situation I went through in 2019 where is the fairness in all this

Updates/Current Residents/Veterans: About First Choice…read moreAssisted Living II First Choice Assisted Living II is a small board and care home with a maximum 10-bed capacity. First Choice Assisted Living II is located in Hampton, VA at 226 Chapel Street, 23669 We offer a relaxing home environment and the highest quality care for your loved ones. We help our residents enjoy a comfortable, active and affordable lifestyle in a warm and safe surrounding. Our residents will not only enjoy the ambiance of the indoor but also the exuberance of the outdoors. Our experienced and dedicated caregivers are trained to serve your loved ones with a great deal of attention and utmost family care. First Choice Assisted Living II has private and semi-private bedrooms to make any resident feel right at home. We invite you to come and visit our warm and friendly retirement residence to see for yourself why our residents are so happy at their "Home Away From Home". Our Services and Amenities include: - 24 hours a day seven days a week professional care - Daily housekeeping and laundry services - Monitored and secured building and outdoor garden - Personalized individual attention - Comfortable family room with cable TV - Private dining room. All meals are excellent restaurant or better quality & home cooked - On time meals can also be brought to you in your room if you require or desire - Extremely precise Medication management program - Family owned and operated by family who is on premises daily This business has a very close working relationship with the Veterans Administration and the Hampton, Virginia VA hospital which is just ten minutes away. Transportation to and from their Hampton, VA hospital can be provided as needed. We work very close with all veterans, both female and male. If you are a veteran you will never feel alone or abandoned if you live here. We are also very familiar with the processes and procedures for obtaining various VA disability benefits. We provide low cost veterans care dependent on their disabilities. Our residents are treated with respect and dignity. We believe in promoting feelings of self-respect. We endeavor to create a truly caring assisted living facility for that important member of your family. If you have any questions, please feel free to contact us via phone and or email. Thank you and God Bless you. Your friends at First Choice Assisted Living II Warm regards, Tammy Robinson Owner 226 Chapel Street Hampton, Virginia 23669 757 532 0885 tammymalone61@gmail.com