My Mother has been here for two months now. She is very happy with the care that she is receiving…read moreand enjoys the companionship with the caregivers at The Virginia House. Lisa the owner has done everything she said she would do. If you are looking for a place for your Mom and want the best care possible this is the place. We are ecstatic about The Virginia House! Steve Davenport

Working at The Virginia House has really given me a sense of purpose in my life. Especially when it…read morecomes to help others who really need my help. This experience has opened my eyes to seeing myself Working in Home health care in the foreseeable future. One of the things I love the most about working at The Virginia House is that the work environment is always a clean and health one. My boss Lisa as well as my co workers are always so kind and professional and really put in the hard work that is needed for our residents while showing they care. We're a family here at The Virginia House. I also love interacting with our residents and seeing them engage with us. I also like the flexibility of my job and knowing that at the end of my shift I did a great job and the shift after me will pick up the mantle and continue on, all in hopes of being the best home health aide our residents could ask for. So with all that said I can honestly say I work recommended The Virginia House to anyone who's looking for a great home for their loved one or any home health aide looking for a wonderful hard working team to be apart of.

It's inhospitable and you don't get service And the facility…read moreis under staffed And I don't think the administration is the least bit educated He only wants the money And that's why I said what I said

Our caregiver, Trish, has been with us for 6 months, provides good conversation and meals…read more M. Vesesly

The owner, Benjamin Sawyer, was very mean and cruel to me. He came to me through Vet Assist and I…read moretold bim how to be hired by them. I told him I needed someone to take me to doctor's and help clean house. He brought a nice woman named Susan to help me. He wanted to know the days and hours I needed her and I gave them to him. He didn't tell me she had to stay four hours and she had to call him immediately after leaving and she was required to report what happened here. Twice I told her to leave early because I was sick and needed to be alone. She reported this to Benjamin Sawyer and he took my hours and days away from me without my knowledge. I called telling him I was upset over this. He threw it up to me that they weren't a taxi service. I said I told you in the beginning what I needed and you went along with it. I texted him I was still upset that Susan gave him a bad report. He texted me he wanted no more messages about being upset. I called him this morning and his wife answered. I tried to tell her there was a communication problem. I told him I liked Susan who he sent to help me and said I hope you all pay her for her mileage and he told me that was no concern of mine. The last call he said, "No wonder you're by yourself, Susan isn't coming back." This was when I tied in with him calling him a few choice words. Don't call him for help is my advice.

Staff is very attentive and professional. The Devonshire is always clean and smells fresh.read more

Both Elevators in living areas are broken again. If they have a fire, seniors with…read morewheelchairs/scooters will be trapped on 2nd floor. This should be repaired as soon as possible or lawsuits will be forthcoming.

On July 4, 2026, my mother was a resident at Saber Healthcare's Hampton Health & Rehabilitation…read moreCenter while recovering from a recent hospitalization. During her stay, she was administered multiple medications, including muscle relaxants and other medications with sedating effects. Shortly afterward, her condition changed dramatically. She became extremely lethargic, difficult to arouse, confused, and eventually was unable to communicate appropriately. Despite these significant and sudden changes in her condition, staff did not appear to recognize the seriousness of her symptoms or escalate her care in a timely manner. Instead, I was led to believe that they considered her altered mental status to be her normal baseline. This was completely inaccurate. When I arrived, I immediately recognized that something was seriously wrong. My mother, who had been alert and able to communicate previously, was barely responsive, confused, and did not even recognize me at one point. I voiced my concerns to the staff and questioned whether her medications could be contributing to her condition. Rather than identifying the issue themselves, it took my intervention for emergency medical care to be initiated. She was transported by EMS to the emergency department, where she required further evaluation and treatment. She was ultimately admitted back to the hospital, including care on the stroke unit while physicians worked to determine the cause of her sudden neurological decline. This emergency hospitalization caused significant emotional distress to our family and interrupted her rehabilitation. I am deeply concerned that Hampton Health & Rehabilitation failed to adequately monitor my mother after administering medications known to cause sedation, failed to recognize clear signs of an acute change in her condition, failed to perform an appropriate assessment, and failed to promptly notify her physician and obtain emergency medical treatment. These failures placed her health and safety at unnecessary risk. I respectfully request a thorough investigation into: The medications administered to my mother, including the timing, dosages, and rationale for administering multiple sedating medications together. The nursing assessments performed before and after medication administration. Documentation of her neurological status and vital signs during the event. The timeline of when staff first noticed her condition changed and what actions were taken. Why staff reportedly described her condition as her normal baseline despite the obvious change in her mental status. Whether facility policies regarding medication monitoring, change in condition, physician notification, and emergency response were followed. My family entrusted Hampton Health & Rehabilitation with my mother's care during a vulnerable time. We expected that changes in her condition would be recognized immediately and treated as a medical emergency. Instead, we experienced delays in recognition and response that could have had devastating consequences. I expect this matter to be investigated thoroughly and for appropriate corrective actions to be taken to prevent this from happening to another

BEWARE!! Keep your loved ones away from this place if you want them to be cared for with…read morecompassion, cleanliness, and competent caregivers!! This place is AWFUL and I wouldn't recommend it to my worst enemy! THEY DO NOT GIVE GOOD CARE, it's so obvious they are just there to collect a paycheck and in the wrong profession! SO SAD AND DISGUSTING!!

They are liars had me good through th whol process spen money told me i would getboaid for the…read moreorientation /zoom meeting to send a me a letter via email stating inhav. No outstanding pay then denied me job opportunity that wa offered to me because of a stupid situation I went through in 2019 where is the fairness in all this

I enjoyed my time at HomeInstead. Looking forward to getting back with them. Wonderful staff and…read morecaring for all is number one priority. HomeInstead puts the "client " first. - Jeanne S.

My mother gave the required 30 day notice to move out…read more Since the 30 days was one day into the next month she was required to pay the FULL amount for that month although she was only there one day. We talked to a lawyer who said she had to pay the full amount. In fact his mother passed away in March yet they had to pay for April because she didn't give a 30 day notice

My father 98 fell on January 2, and he was taken to the hospital. He died eight days later…read more Although we were told by the bookkeeper that if we cleared out his apartment, we might get some of the month's rent back, we later learned that the corporation policy requires a 30 day advance notice EVEN WHEN A TENANT DIES unexpectedly. I get it that typical rentals require the full month if a tenant spends any part of a month in a unit....but with NO exemptions for death, this is an incredible money grabbing policy by the company!!! Besides keeping my father's more than $3000 rent for a room he occupied only two days in January, we have not gotten his security deposit returned. The management informed us that his room was in good condition and we could expect to get back his "security deposit" of $1000. It has been almost THREE MONTHS since his apartment was confirmed to be OK and vacated January 15, and there has been no check yet. Each time I call, I am told that the "higher up" office has already cut the check - but it is hard to believe that any form of mail delivery would take three weeks to deliver it. If you are considering placing a loved one in the Hidenwood, make sure that they give a thirty days notice BEFORE they die unless you want to get socked with another month's rent. It will help to make sure they plan to die on the last day of the month so that the company cannot charge an extra month's rent! It's a policy that lacks all fairness and compassion!