Been there twice, got worse on 2nd visit. I'm early for my appointments & always had to wait 20+…read moremins past my appointment time because the owner is talking to girl clients catching up. When washing my hair, they give a new girl who thrashed my head around like a noogie, not comfortable. Also they got water everywhere soaking my clothes. Then the owner moves super fast because she's behind & I get a super fast 15 minute haircut with so many flaws. A terrible faid, terrible neckline shave. I give photos to work from & I got nothing like it. I'm a male & this is the service I got.

Amazing balayage! I am so impressed with Lisa work!! With dark, thick Asian hair, it has been…read moreimpossible for me to go lighter blond without looking orange and brassy. For years, I didn't think it was possible for my hair to achieve a natural looking blond colour. After a terrible colouring job elsewhere, I went to Lisa to help correct it. She did a phenomenal job fixing the horrible blending the job that was done at the other location. She lightened my hair so that the blond came out beautifully. I am seriously blown away by the colour and can't believe how good it looks!! The first photo is the colour I came in with, the second is the colour after Lisa!

I had my hair done at this salon in January 2019. It was very easy to get an appointment. I needed…read moremy hair cut and styled and they booked me in the very next day. The young woman who took care of me was pleasant and professional. She did an excellent job, and I was delighted with the results. I've just booked another appointment with Samantha today. I highly recommend her, and this salon.

Had a hair cut by Angie and she did a great job. It's easy to get an appointment and they will…read moreusually take you that day or the next day. Angie is professional, knowledgeable and very charming. My hair was in rough shape and she managed to keep the length and get it tidy, just like I asked. I'm going back for highlights later in the week.

My hair has been done here for the last six years the owner did my hair for my wedding!…read moreExceptional, beyond any standards!!!! The owners are amazing people! My husband has gone to them for 10 years they attended my wedding! Amazing place amazing staff!

So where do I even begin? I moved to cambridge just recently, and needed to find a new Hair…read moreStylist. Normally I'd hunt around, but having driven past this nearly hidden salon along the river I decided to give it a shot! And boy do they do things right! Not only were those who worked on my hand talented, friendly and inviting. (I'll keep their names private as they know who they are.) but the atmosphere here is wonderful! You're greeted with a smile, given a lovely and comfortable robe, offered drinks from the on-site coffee bar as you get primped and preened! I went a bit outside my comfort zone this time around. Opting to do something a bit more out of my norm than usual and I have to say, I have never been so happy with my hair as I was when I left today and for the first time in a salon, I didn't feel judged on my choices or preferences. Which I more than appreciate. I highly recommend this place to absolutely anyone in cambridge or surrounding area looking for a new salon! I must also add special note to the scalp massage after my toner was done. Pretty sure I was in heaven at that point. It was amazing. Thank you much and expect me back plenty in the future! Beautiful results · Experienced technicians · Latest colours · Amazing results · Great deals · Luxurious experience · Professional products

One of the few places that offers experienced curly cuts! I choose to go with Kerry Fleck. She does…read morean incredible job shaping my curls and styling to its full potential. Curl specialists are absolutely worth it especially if they actually know what they're doing. You pay for the time your services take (with Kerry it's 140/h) and tip is already included so tips are actually discouraged. If you're looking to refresh don't hesitate and book now!

So expensive, the owner told me over halfway through my hair cut she charges $200 an hourread more

Acqua is a pretty great spot to get your hair did in Guelph. It is an Aveda concept salon as well,…read morewhich comes along with a set of ideals and products that give the place a neat feel. Haircuts come with complimentary hot towel, scalp massage, and beverage (coffee/delicious herbal tea/Hot apple cider + spiced rum if you're lucky). I'm a guy so my haircuts aren't as complicated as many of the people reading this might be getting, but i can say that even for a simple "guy" cut, the stylists I have had take great care and have great attention to detail nonetheless. I have never been disappointed. Melissa is my regular hairdresser, but I'm sure the rest of the stylists are of the same calibre. I pay upwards of $25 for my haircut + wash. If you're a student, make sure to mention it, as there's a discount for this.

My roommate just went to get her hair done here and from her experience and how she was treated I…read morewould advise anyone to stay away from this place. She made an appointment over the phone clearly stating her budget and when she arrived she was quoted $450 for brown balayage, toner, and a cut. That is ridiculous!!! When she said she was not able to pay that, they offered to balayage her hair WITHOUT A TONER, for $300. They then went on to explain that a toner would be $80 extra and a cut $75 extra!! I would have walked out right away. That is not right in any way and you can tell they only care about the money and not about their clients. These people were about to let her walk out of there with untoned, wet hair before they offered a "complimentary" blowout. If they can let a client walk out of their salon with out toning their hair and at least drying it, that puts their reputation on the line as well and they so obviously do not care. TONER SHOULD BE INCLUDED ANY TIME HAIR IS BLEACHED. DO NOT GO HERE.

When visiting Waterloo, I'd heard about Othman's Barber Shop, but the service I received exceeded…read moremy expectations. I had the pleasure of having my beard trimmed and my hair cut by Yazan. Yazan took great care of me, with his great attention to detail, and cutting my hair with precision. Anyone who gets their hair cut often can tell when a barber cares about their client. Yazan definitely fits the criteria of an amazing barber and I know I will be coming to him for all my future haircuts + trims.

The barber (also the owner) asked how short I wanted my hair I said I didn't want ANYTHING off the…read moretop after he did the sides and the back he proceeded to ask how much I wanted off the top I said just a little I he combed my hair up and was gonna cut around an inch off I said a little shorter then he proceeded to just cut the inch off then he continued to keep cutting and now my hair looks really bad. I have a martial arts tournament in a week this is the most important tournament of my life and now my hair is ruined. Never coming back.

I had Lyndsay give me a curly cut and style yesterday and while many curly ppl will say it should…read morebe done on dry hair... which I have had curly specialists do in the past... Lyndsay did it wet but took her time and gave me the BEST CURLY haircut I have ever had!! EVER. I have gone to many stylists over the years. I am constantly fighting with my curls. Lyndsay was absolutely AMAZING she explained how to maintain it and keep it hydrated. she was absolutely AMAZING. if you are looking for someone who can work with your curls I highly recommend giving Lyndsay a whir!! I am so happy with the results. thank you!!!

Booked appointment for colour correction to remove pink semi permanent colour so I could get hair…read moreextensions, I specifically choose Valentini because I called and they said they used Olaplex. I met with Jon and I explained my issue and that I really wanted long blond hair again. He said no problem and we booked an appointment. On the day of the colour correction I was able to remove more pink at home bait my roots which were about 1" needed touched up. He started by mixing a very dark colour and a asked him what was that, he said it wouldn't stay that colour. I knew something wasn't right as I sat there with this black colour looking the shape of a bowl but as I'm not a stylist a was just hoping for the best. As we walked to was it out I asked how the black wouldn't bleed to the blonde and he informed me cold water but he'd be quick. Sadly the water turned hot and he didn't notice. I kind of let of a yelp, then he lowered it. When he finished I asked about olaplex and was told they don't use it even though a call and told yes they did, it was the only reason a decided to go there. As he blow dried my hair I was mortified, I had a lot of roots that I went to get rid of and my blonde was gone it was a grey/ green colour. I had spent years getting to a blonde and now Jon is bring everyone in to show his first balayage. I was his guinea pig. I paid and was shockedat the price but noticed the tape in extensions were included so what the heck. But I got really upset that no one acknowledged that I was visibly upset. Finally I went back in and a second appointment was bad to fix my hair. On that appointment I was told they couldn't do anything because it would damage it. I asked him why it cost $400 to dye my roots which was something I clearly didn't ask for, long story short apparently they used foils. They did not. On the last appointment he informed me that he could not get rid of the black. He would try and blend the blond up so I would have the harsh line. Four hours later he did that and my blonde was beautiful but then he washed it. It was gone and back to same. Then he brought out the extensions and I've done extensions and know that blonde a mile away. Also have black roots and all blonde extensions didn't make sense. I told me to feel them, they were soft but they had a coating on them that is a cheaper quality (look it up) I told them I hated them and I knew at this point they disliked me but I was disappointed in the customer service and quality for the price. He said they'd look gorgeous so we continued. They didn't when he cut them they were to thin, synthetic coated hair is very shiny and like human hair so you could see the difference not to mention the drastic colour difference. As he started to shoo me out the door I stopped and asked are you not going to tone this. That's when the owner spoke up and started speaking loudly you can't tone them you have to wait. You'll break the bond. You can't tone them. The lesson continued and I wanted to ask why not buy the proper colour in the first place. So as I went to leave I was talking to the reception and she said how much I owed for that day, confused I said what for? More charges for the extensions which is now the most $$$$ I've ever spent on any hair extension. Now they come over and tell me that they will tone them but I have to pay. I paid for hair, style, styling and toning. Living with the haircolour would be fine but it was the bullying and absolute disgusting behavior of those on Facebook. Fake accounts calling me horrific name on their page. And lastly the reason I'm updating this now because after six months trying to get some sort of an apology. With no response finally they send a document, just one. It's the form I filled out the first time there the made it look like I cancelled appointments knowing I told Vivian I'd never go back the after the way I was talk to. But she wrote it in a spot not where appointments shouldn't be wrote. I'm still so upset by this because I spent thousands