We had been hearing some light noises in the attic and had feared some realm of wildlife was trying…read moreto live rent free in our home. Read a ton of reviews for companies in the general area and decided to go with AWR and I'm glad we did. Paul was super quick to get out to our house to investigate and found the entry point. He set up a trap and within a few hours, there was a fat, male grey squirrel in there. He came back out the following day and blocked off the entry point and took care of the squirrel and trap. Couple of days later and no more attic activity of any sort. He did a wonderful job sealing off the prior entry point to make sure we won't have new guests trying to make a home in the attic. It's rare these days to get great service, quality work, and the pricing not be astronomical. Paul was fast to respond, easy to contact, and provided great service with an easygoing attitude. He didn't try to make me feel dumb about not knowing as much as he does. He actually wanted to help me solve my problem and not rob me in the process. I can't speak for any other similar companies in the area, but I would 100% suggest AWR to anyone with critter issues.

Moved to Locust Grove recently and been shammed more than once already, but not by these guys. Paul…read morecame out immediately after I called and found some dead squirrels in my attic, which he removed. He then gave a detailed breakdown of what we MIGHT want to consider in the future and made great suggestions. He stressed that these things did not HAVE to be done immediately or at all if we didn't want to and never tried to scam or rush us. Since he was willing to deal with stuff I wouldn't want to do, I offered him a tip, which he refused. Honest, friendly, direct and no B.S. - I will definitely call on him anytime in the future as needed. Give him your business - we need a lot more people like him!

Have dealt with Scheduler, Supervisor, Inspectors, Technicians, and found them to be excellent at…read moreall these levels. Particularly must acknowledge Dave, Devin, Connor, and Mark. These men have been wonderful at keeping me informed of issues and responding to my calls and questions. They have been super polite, sensitive to my needs, efficient in their work, respectful of my time. Yes, there have been some corrections that needed to be made on their part. But even these have been well handled. Therefore, I highly recommend them. Are they expensive? Yes! But in this case, for me, the old adage of "You get what you pay for " is holding true. Zoila Ortega, R.N., Ph.D.

I have now interrupted 2 instances where they have prayed on the elderly leading them to believe…read morethey have a mice, rat and bat infestation. My aunt was told she had a huge infestation, when she did not, showed her pictures of her attic with mice feces and rat/bat droppings and pushed her by scare tatics of signing up for a $25k repair, I halted them and called my own pest control person and there was ABSOLUTELY NO sign of infestation!! 2nd instance a client of mine same tactic-they must be stopped, beware of this and run away!

Guys stopped to help me out after the snow. They plowed back the snow pile so I could get my car…read moreout. Good guys!

Horrible customer service and terrible service that was not thorough at all. If I could give the…read morecompany zero stars I would. It's extremely frustrating to pay $500 for an incomplete service that only took the technician 40 minutes and did not get the job done. Subsequently, I persistently called, left voicemails and emailed for 2 weeks letting them know of my issue and they kept giving me the run around. It's unfortunate because they were so quick to get me scheduled to take my money but when I told them they obviously didn't do the job I paid for, they have been completely ghost. Because of the nature of the situation and the health hazard, I had to call another company to fix the faulty job they did. The new company is excellent, great customer service and I will recommend them to everyone with any similar issues as well as my HOA because we have wildlife issues is my neighborhood quite often. Companies like Jesse James do not care about customers... customers who work hard NOT to throw away money! I do not write reviews often so when I do it's because I value my dollar and do not want others taking advantage. Sadly, I was referred to Jesse James by another company who could not get to me sooner so I'll have to also let them know about my experience so others do not have my same fate!

I don't often write reviews so when I do, it means I was thoroughly impressed…read more We found and hired Kevin during our home buying process. He found the termites and we asked the sellers to consider using him to treat for them. They agreed and were just as pleased with him as we were. He was responsive, professional, courteous, on time, and did an outstanding job for us. To be specific, he catered to our schedule, completed the job, gave follow up emails with details, and shared how to be proactive in the future to protect our home. After we completed the termite (and other wood destroying insect) inspection/treatment, we signed up with Kevin for his annual (quarterly scheduled and unlimited call in request visits) pest control service. We've been here three months now and he has been at our "beck and call" ever since. Any time we have seen anything, he has shown up quickly and handled. He always wears his mask without being asked (which is a HUGE deal to us especially as so many people have stopped wearing them during the pandemic or scoffed at us for asking), he ensures he takes off his shoes or wears booties in the house to protect our rugs (again without being asked), and HE proactively emailed for our quarterly service. Additionally, he went above and beyond for our rodent control needs, as we did not want to use bait which slowly and painfully kills critters and can cause secondary kill on predators such as owls who may unknowingly eat poisoned rodents. We wanted to use quick kill snap traps when we heard what we believed was a mouse, and he came and set the traps, checked them frequently and we were able to catch the one mouse that was causing the sounds we heard. We also were having mole trouble in our yard, and didn't want to use snap traps that might be found by our little dog nor slow-kill bait, so he sourced a pet and environmentally safe repellant that we happily paid for (he only charged us cost) - and it works! On top of THAT, we could not find a decent spreader for the mole bait, so he indefinitely loaned us his. We also had trouble with an ant infestation that was disturbed when a plumber replaced our sink strainer/basket and we could not get them under control. He was willing to do fogging, etc. after the bait kept killing but was a little slower than he would have liked because of how large the ant infestation inside the walls must have been when disturbed. He was relentless and nothing but a perfect gentleman, without EVER showing signs of frustration at the many times he had to come out here. I mean, really, how many service industry people can you say all of this about? I can not speak highly enough about Kevin, his personality AND his business. I would not hesitate for one second to recommend him to anyone seeking pest control services, small or large.

Just started working with them. Does seem like I'm seeing fewer bugs now. Price may be a little highread more

DO NOT trust this company for bird exclusion services…read more We paid $350 after their technician showed us video of birds actively flying in and out of our house. Another crew later came out, claimed there were "no birds, just twigs," sanitized the area, installed a metal cover, and left. Now there are flies surrounding the covering, birds trying to get back inside, and we can still hear chirping and movement in the wall/vent area. Instead of fixing the issue, it seems they trapped live birds inside our home while creating an even bigger sanitation problem. Terrible communication, conflicting explanations, and a complete waste of money. Absolutely unacceptable.

We had bats the previous year in an old building on our property. We had a different company out…read morewho placed tarps and a couple of entry points and barely looked in the attic space. This year we had bats in the siding of the house. After making repairs ended up with a couple in the house. Called the first company and they said they couldn't make it for a couple of days. Called another company and couldn't come out for 2 weeks. Summit came out the next day and ensured we had animal control get the bats that were in the living space. They had a much better plan than the first company and did a through inspection. They gave us peace of mind.

Highest growth since branch inception Highest retention rate…read moresince branch inception Highest sales volume since inception Highest revenue stream since inception For the first time ever the Richmond branch made money and wasnt miserable to work at, at all. Management did not like this one bit but at least I'm not incarcerated for viewing some incredibly inappropriate images during work hours and left in handcuffs. His replacement suffered stroke and left on a stretcher. I left in an Uber y'all paid for. Judging by history, I just couldn't uphold "the high standard" (that no one can list or describe making it even dumber sounding and more fake than you intended! that my predecessor's upheld. Thank God!

I believe they know what their doing, but difficult sometimes to reach and messages get crossed…read more Contracts are not easily printed. May be too expensive.

This is going to be very brief. These guys are the real deal. They're professional. They don't…read moretry to rip you off. When I bought a house in Fredericksburg, I tried to continue the previous owner's service warranty with Orkin. After several attempts, I gave up. The price was just nowhere near what I thought was reasonable. So, I searched and searched online for another company for months. One pest control company told me that I already had enough protection in the ground and others wanted thousands of dollars to drill holes and pour gallons of poisons into the ground. Then, one day, l discovered Dodson. The representative was punctual, courteous and honest. He gave me a detailed price quote that he fully explained. Yes, the planned services and price were similar but this time I fully understood them. Dodson didn't try to pressure me. The representative left me with his quote and told me that I could start services at any time. I had told him that I already had a lot of home improvement projects underway so I didn't want to commit then. So, no, I haven't signed with them yet, but when I'm ready to start a termite plan, you can be sure that it will be with Dodson.

From the owner: Dodson Pest Control is one of the largest family owned and operated, full service pest control…read morecompanies in the country. We have been in business since 1944. The company provides residential and commercial pest control (roaches, ants, rodents and other), termite control, fly management, moisture control with foundation vent installation, bird control and exclusion, fumigation, and pre-construction treatments. We offer free inspections, monthly or one time service, competitive pricing and easy payment plans. With a focus on customer service, Dodson Pest Control has a reputation of providing quality for your pest management needs. Our distinctive yellow trucks can be seen just about anywhere. We provide written estimates with all work guaranteed. All major credit cards accepted. Proudly serving Virginia, West Virginia, North Carolina, South Carolina, Eastern Tennessee and the District of Columbia metropolitan area from 38 offices. Call our local office for a free inspection today!