We are moving from Bucks County down to Philadelphia, rending from JG Real Estate. During this…read moreinitial month as we move in, the folks at JG have been tremendously helpful and responsive. They have fixed everything we have asked them to fix, and even came to the rescue near-instantly when a key broke off in the front door lock. Their online portal for reporting issues is intuitive and useful. The staff, especially Bryan Cairns, has been responsive and friendly. Best landlord situation I've ever had, so far.

Had a great experience with JG. We had a number of unusual circumstances and they adapted to our…read moreconstraints and were always polite and professional.

Quick response and thorough. They made the transition seamless for me. They were able to work with…read morethe former property manager to get all of the necessary paperwork and I didn't have to do it. Pricing is fair and they were flexible in the area that I needed without any hesitation.

Cory was responsive and helpful with my real estate needs concerning property management of my…read moreinvestment properties. Every concern I had was immediately addressed.

32 years under Reinhold. Over time I simply cannot not ignore how poorly they manage this…read morebuilding. Too many issues to list. But I stand by my one star review and I hope this building can get organized and get them replaced.

Chocolate works is the epitome of what a Philly apartment should be. Amazing staff all around,…read morefront desk more than helpful. Upkeep is constant and we haven't had a pest issue EVER! How many urban buildings can boast that?

We couldn't have asked for a better realtor than Caitlin to help with my daughter's move to Philly…read more Even though we ultimately found an apartment that wasn't one of her own listings, she had already gone well beyond the typical scope of the job -- for every place she showed us, she took the time to research the surrounding neighborhood so we could tell whether it was a safe, good fit for my daughter to live. Moving to a new city with no real local knowledge is stressful, and we only had a few secondhand suggestions from friends to go on. She filled that gap for every option she recommended, giving us honest, specific feedback about the different neighborhoods so we could make an informed decision instead of just guessing. If you're relocating to Philly and want someone who treats your move like it's personal, she's who you want in your corner.

I can't recommend this service enough! My partner and I worked with Caitlin, and she helped us find…read moreplaces in Philadelphia we wouldn't have been able to discover on our own. We ended up finding our dream apartment, which we wouldn't have been able to find without Caitlin's help. The entire process was very easy and really reduced a lot of the usual burdens of apartment hunting. If you're also looking for an apartment and have been intimidated by the process, please consider reaching out!

The last part of my lease, Bay Property Management took over my lease. I must say they were 100…read moretimes better than my old management company. Their response time was faster, they were much better at customer service and they were willing to do what was needed by their tenants. Deceane was exceptionally courteous and willing to help. She was understanding and got back to me right away. When I moved out, for reasons not having to do with Bay, she was helpful and responded to all of my questions. She even had a walk through done the day after my lease ended. thanked me for taking such good care of the property and got my security deposit back to me quickly. I would highly recommend dealing with this management company and especially Deceane. Mary Callahan

Another update !…read more Geanie Ramos strikes again. Unfortunately, every interaction I have with her is met with unnecessary hostility and an unprofessional attitude. We recently discovered mouse droppings in our garage and even caught a mouse for the first time in the three years we've lived here. Since the neighboring townhome has been vacant for over a year and shares a garage wall with ours, we reached out to our property management company for the HOA's contact information. As renters, we don't have access to HOA information--that's something the landlord or property management company typically handles. Instead of simply providing the contact information, Geanie chose to respond with another unnecessarily rude email. A simple request was met with attitude instead of professionalism. I work in a corporate healthcare environment, and if I spoke to my clients, colleagues, or patients the way she speaks to tenants, I would expect to be disciplined. Professionalism and basic courtesy shouldn't be too much to ask. Interestingly, she always seems pleasant when communicating with my MALE fiancé, but whenever I reach out, the tone is completely different. I can't explain why, but the difference is noticeable. I've forwarded these interactions to her supervisor multiple times because this has become a consistent pattern. If we ultimately decide to leave this townhome, it won't be because of the property itself--it will be because dealing with Geanie has become so unpleasant. Tenants deserve respectful, professional communication, especially when reporting legitimate maintenance and safety concerns.

If you are looking to move into the location in w Norris and Hope street, I would have them check…read moretheir fire alarms to see if they work properly. They go off weekly from 8pm - to whenever they decide to send maintenance over. Called their emergency line and the only response I got was "we'll have someone reach out". Called 2 other times same response, and the fire alarms didn't get turned off until 9 am that morning. Idk if my fire alarms were going off id hope that the property would at least send the fire department to check if the building is on fire.

My boyfriend and I worked with Jean Paul and his team to find a house in Rittenhouse, and we could…read morenot have had a better experience. For one, Jean Paul is the most helpful realtor you will ever meet. He is super proactive about sending over listings, but we never felt pressured into buying. He spent countless hours going to showings with us and answering all of our questions. As first time home buyers, the process can be extremely overwhelming, and I am certain we would've had a much more stressful experience if not for Jean Paul. Jean Paul is also a project manager. If you are planning or are interested in purchasing an older home, this is incredibly helpful. He was able to help determine what work should be done to make our house move-in ready. Most importantly, I cannot compliment Jean Paul's level of communication enough. He spent so much time answering our very many questions. We could text him at any time, and he would answer our questions within minutes. Thank you so much, Jean Paul & team for your work. We are so happy with our home and our experience.

I listed my house with Lori. The listing came amazing and she allowed me to pick the asking price…read more She is so knowledgeable, organized, and sweet. I feel so confident going into house sale.

Jahlil "Jay" Edward a real estate agent at OCF is an incredible agent that walked me through buying…read morea house, answered all of my emails, calls, texts, concerns and worries. Jay went above and beyond his job title. Congratulations OCF for having such a stellar agent on your team!!!!

Nothing but terrible things to say about Tower Investments. My family lived in one of their…read moreproperties. We packed up our entire house to move in, but L&I beat us there - the Tower Investment house did not meet liveable standards. Tower moved us into a hotel to stay for a week and promised to reimburse us - they never did. Hardwood floors were really Pergo. Taking a shower caused the cieling to leak all over the floor. When calls were made for repairs they were rarely returned. The poor gentleman that helped us fix our house admitted that he was overworked and often not paid by Tower. After moving out of that nightmare, I have had innumerable friends and associates do business with the Tower Team. In each and every case the person was not paid for their services, tricked, or mislead (even back stabbed in one case) in some way. I know the apartments and retail spaces look nice - but speak to tenants first. Ask the retail shops, the restaurants, the young people in the apartments. Everyone pays a different amount in rent. Most of them end up regretting doing business with them.

Just the worst. I lived on liberties walk for a year and with all the things that went wrong, I'm…read moreglad it was just a year. Maintenance requests only are handled in a timely manner if they are emergencies, which means I put all my requests through to the emergency hotline. They emailed us our move out date and since that was 3 weeks after our lease ended, they neglected to tell us we would be charged for those 3 weeks. And worse, they came in a week earlier and cleaned out everything that we had left in the apartment without our consent and changed the lock before we could even move out. Terrible communication with their tenants and way overpriced rent, your better off finding a rowhome nearby. Avoid like the plague!