On what was a major issue, after totaling my car. The police contacted Matthew's garage for a tow…read more I was visibly upset and shaken, Ryan the tow driver, extremely kind, and listened to me vent. Chantal at the office was so helpful getting everything taking care of. 10/10 would recommend!

My motorhome broke down and Mr James Smart was dispatched to my rescue. James is a very nice,…read moreprofessional and competent towtruck driver and did a fantastic job not once but twice. Steve Green Newark, Ohio

Outstanding customer service and workmanship. I was very impressed with the prompt response and…read morecommunication. The owner James was very professional and the technician was awesome. I will definitely recommend to others. Pro Collision exceeded my expectations with their quality of work and price. They are 10/10.

My wife and I moved to Cartersville a couple years ago. I recently redesigned the side of my Tacoma…read morewhile dancing with a telephone pole. Pro collision was very helpful in every way. When my vehicle was finished it truly looked better than brand new. Ladies in the main office are great. Thanks to everyone for all the help. Ron D Cartersville Ga

My wife Beth brought her white Lincoln Continental here, and we couldn't be happier with the…read moreservice. Huge shoutout to Dee, Stephanie, Nick, and Levi -- every one of them was professional, friendly, and incredibly helpful from start to finish. They kept us informed the entire time, answered all our questions, and made what could've been a stressful situation feel easy and stress-free. The quality of work and attention to detail were excellent -- the car looks amazing. You can tell this team truly cares about their customers and takes pride in their work. We highly recommend Candy Apple Collision and would definitely return if needed.

This place, including the employees, is EXCELLENT! Phenomenal customer service was at the top of…read moretheir list. They even washed my car & got rid of some tar on the fenders. They went far & beyond!!! Thank you, Ms Dee

This is the type of shop you always hope to run across. Excellent people who know what they are…read moredoing and are not trying to rip you off. Special thanks to Rex for all of his help and caring personality! Also, chat with Bobby if you need anything. We will definitely recommend Matthews Garage to friends and family.

After my son had excellent worked done by the team at Gerber we shortly thereafter needed repairs…read moreon my vehicle. Renee and Brittany were both professional and ready to take care of our needs. The repair team went to work promptly and did an outstanding job.

Took my car in for roof antena repair. I had just bought…read morenew tires for my car. Blue Mercedes. Had to take the car back because of a sloppy job of clean up. All the rubber clipping were all over in my car and the rubber insulation was not properly in place. Now this is the real problem. I do not wash my car myself. I have my car hand wash. But one day I decided to wash my car for the exercise..that's when I noticed my new tires had been switched out with bald tires. Ok it was a few month after I notice it. I called Gerber and went in to see Steve who also took care of my car when I returned it for the sloppy job prior to me noticing my tires. These tires were completely bald. Steve and the young lady at the desk had also told me that there was a blue Mercedes in the back just like mine that had a door handle problem that I also mentioned to them..but not for repair at this visit. Well needless to say he swore up and down that he did not switch my tires. Well the other blue Mercedes had bald tires and it was swapped. They took picture which proved that my car had new tires on it. Someone please help me to figure this one out. I need help.

I chose this shop hoping to support a small business, but this turned into one of the worst service…read moreexperiences I've ever had. It took five and a half months to get my vehicle back, granted 2 months was held up with insurance, but could have been proactive and got the mechanical stuff repaired while waiting on supplement from insurance, with little to no communication the entire time. I repeatedly called for updates and was almost always sent to voicemail. When I did get a response, I was told there were issues with their mechanics, that were fired due to drinking on the job, which kept delaying the timeline. When I was finally told the car was ready, I went to pick it up immediately--only to find the work was completely unacceptable. The body lines don't align properly, which is obvious at a glance. On top of that, the paint job is subpar, with visible orangpeeling and clear signs of poor prep and finishing work. This is not what anyone should expect after waiting months for repairs. Instead of taking responsibility, I was given the excuse that "Chinese parts don't line up with OEM parts." That's not a valid explanation--it's an admission of poor workmanship. The owner's response made things worse. He was dismissive, showed no accountability, and kept repeating the same excuse rather than addressing the actual problems. It was clear that customer satisfaction was not a priority. After waiting months, I was left with low-quality repairs, a poor paint job, and a complete lack of professionalism. Between the substandard work and the almost nonexistent communication, I strongly recommend taking your business elsewhere. Also to add, since pick up, the headlight beams are not the same, and don't line up. Driver side headlight was affected at impact. But was never checked when then burnt the driver side headlight assembly. So over all, still have to buy another set of head lights to match. I would trust any body shop off Austell road before recommending this shop. Plus lied to me at the end, and said he would eat $1000 of the cost because it would effect his business partner, but then puts a $1000 discount on the receipt, stating that nothing lined up. Which I assume the other partner would see. Please avoid at all cost.

I contacted Collision N Restoration Specialist after a small accident. They were recommended to me…read moreby another satisfied customer. The other car wasn't damaged, so I didn't want an insurance claim, and they were able to get me in super quickly. I was offered two options as far as parts and was given a clear and well written quote. The work was EXCELLENT, the communication fantastic, and they got my car back to me quickly. Honestly couldn't recommend this company more. They have excellent customer service and the value can't be beat!

Caliber Collision went above and beyond in repairing my vehicle. From the estimate process to the…read morecommunication during the repairs, and then the repairs themselves, their team exceeded expectations. They were upfront about the costs, assisted me with working it out with my insurance, and worked with the rental company, so I had almost no work on my end. Since I'm a mom who works full time, having so much assistance on their end was so helpful. The staff is also incredibly friendly with great customer service. My AC hasn't worked all summer and my rental car had great AC. I jokingly thought, "What if they fixed my AC just because?" When I began driving my car I felt cool air and thought I was going crazy. Come to find out, they DID fix the air in my car, and they replaced one of my broken windshield wipers! I was only charged for a tire that needed replacing and they let me know about this ahead of time. I can't even begin to express how grateful I am that not only does my vehicle look better than new, but it has cold air too! I recommend Caliber Collision 20 times over to anyone who needs repairs. While I hope I won't need their services in the future, if I do I will absolutely be going back to Caliber.

After a car accident our insurance company sent our car to Caliber Collision for estimate and…read morerepairs. This place told us the car was ready to be picked up after having it for a month. When we were preparing to go and get it our insurance company reached out to us and told us the car would be totaled. The collision center never informed us of this. The ladies that answer the phone were also very rude when we would call weekly to get answers on what was going on with the truck. Go any where but here.

We had our vehicles serviced here before and the work and communication is outstanding!…read moreTook in my wife's Lexus NX200T for an oil change and because I purchased a set of tires from Mission Tire & Auto about a year ago, I received a free tire rotation. I made an appointment online for 10 a.m. however I dropped the vehicle off the night before. Received notice by 8:40 a.m. that the car was ready for pickup! Now the really great part is the peace of mind that we're left with. A simple oil change and tire rotation also included a detailed inspection report of our vehicle. 2 areas of concern were found, both being fluids that were topped off at no additional cost. Quality work and peace of mind, 5 stars all the way!

I went to another place in town and they said they couldn't patch my tire. I needed to buy a new…read moreone at a cost of like $300 - at the Mission they were able to patch it get me on my way for much less than $50 and they topped off my fluids. I'm not going anywhere else from now on