This is a true story! Only the Mother of the Bride knows how difficult it is to find just the right…read moredress for her. After lots of searching, I settled on a dress I felt would work for me even if it wasn't perfect. Two days before the wedding, a friend suggested an alternation that would transform it into the perfect gown but I knew it was too late. I called every tailor I knew but no one was willing to help. With 24 hours to go, Abby returned my call. She opened her shop and within an hour, had the alterations done. She could have charged me anything but only charged for the hour's work! My son picked up the dress and handed it off to me at the rehearsal dinner a few hours later. The dress was beautiful and the next day was great! There are no seamstresses left like Abby. No wonder she has such a great reputation.

Seems to not check voicemails or messages. Also don't count on them to remember what you say or…read moretake notes of important things that need to be remembered. Pretty expensive disappointment.

I brought in a few pair of pants that needed to be taken in. The staff was beyond friendly, very…read morethorough and explained everything. The cost per pants was more than I would have wanted to pay but they are close to my home and I have had good experience with them. The alterations were done quickly and perfectly. Each pair fit great.

My first time using this cleaners for washing and applying patches to a shirt I use for some…read morevolunteer work I do up in northern NY. They have a sign that says "expert" tailoring but I'd say it's more like "good enough" tailoring because the patch work I got done was in fact good enough but certainly in no way an "expert" application. While I could have complained about it when I picked it up I'm ok with the good enough job since the shirt I'm using and the patch I needed applied would have been nice if it were placed with proper alignment but I'm ok with the way it was applied for my needs. If I'm ok with how it was applied why am I complaining? I'm not necessarily complaining but pointing out that this place doesn't have "expert" tailoring and I also didn't want to go without the shirt another week since I needed the shirt in the coming week. If my patch needed perfect accuracy for a job or something of a more serious nature I would have requested it be fixed. If you need expert tailoring I'd probably go elsewhere especially if you need patches applied to any article of clothing. Will I be back? Sure, for washing services only because if I need more patches applied I will most certainly be finding another tailor to do that work for me. This was my very first time doing business here and this review is my initial impressions and experience. Maybe next time a patch job will be perfect, sadly I won't allow a next time for patch work or any tailoring.

My daughter needed a dress altered for her prom. When I called, Antoinette was very nice and said…read moreshe could see her the next day. My daughter voiced her concerns about the dress and Antoinette listened attentively. We both appreciated how she took her time and we did not feel rushed. When we returned, the dress looked gorgeous on her!! Her attention to detail is outstanding. We were thrilled with the results and would recommend A Touch of Elegance to anyone looking for quality and professionalism. Thanks Antoinette!

I brought in a bridesmaid dress back in June that was massive around the bust but otherwise fit. We…read moreknew it was going to be a challenge to alter and I was prepared for it to not fit absolutely perfect. Today I picked it up and it fits like a glove. Antoinette killed it with this alteration. So so happy!!! Especially because the dress was non-returnable!

Simply the best! From the minute you enter Bridal Chateau…read moreand meet Esther your in good hands. Needing a dress for my sons wedding I went there. After a little chat she picked out 4 dresses for me and all looked beautiful on. They were all in the budget I gave her and I had only seen one in another store before. The dress I choose came in exactly when it was supposed to. Then I met Laura,(seamstress) who is amazing. Talented, patient and gets your dress to fit the way you imagined it would. The whole dress shopping experience was a wonderful dream. Everyone spread the word - Bridal Chateau - SIMPLY THE BEST!!!!!

They were amazing, finding a gown that fit my style. I am the mother of the Bride. They have expert…read morealterations and are very creative

They were recommended me by a cousin that's been living up here for 20 something years and they did…read morea great job on a pair of pants kind of pricey, but the job was done

I called today at 11am. "Help, I'm supposed to be in a wedding tomorrow and need to be in…read moreConnecticut tomorrow morning but my dress is too long, I tore my meniscus and I can't take a chance that I fall down the aisle." Nick was my hero. "We can do it but I'll be out by 3". Myself: I'll be there right away. Dress was done in 1hr and they called me right away. The dress is perfect. I did spend $50 but it was so worth! While also finding out my meniscus was torn, he asked how I was doing and wished me all the best in my recovery! I couldn't have asked for better service. I felt like I matter and I'm so happy and pleased to have met Nick! Also thank you so much to your rockstar seamstress. I will return back and not with another rush job lol

Be warned! They will tell you your dress will not ship for two months. When you then try to cancel,…read morethey will say Final Sale. When you inform Amex, they will then ship the dress overnight so you have it in your possession. Lovely way to do business. Now stuck with an $800 dress I cannot wear.

The women I had help me find my perfect dress were amazing. They are so sweet and know exactly what…read moreto do when giving advice. I recommend this place 100% to anyone going to a prom or even a wedding. Their dresses were absolutely beautiful. I felt so comfortable trying things on and the ladies actually engaged with me. I thank the dress lounge for helping me find the perfect dress for my senior prom!!

We decided to use Marty's Formal Wear since my son needed to rent a suit for Jr Prom. They had…read moreexactly what my son was looking for and the entire process was easy and enjoyable. We will definitely use them again in the future.

I inquired in March about the proper timeline for renting a tuxedo for my 5-year-old son, who was…read moreto be the ringbearer in a family wedding. I was told by the owner, Jon, to bring him in a few weeks before the event for a fitting -- which I did. At that time, Jon confidently assured me everything would be "perfect." He made it seem like he was the only person in the city capable of making this tux look good. When I called back for the second fitting, I was told to just pick up the tuxedo. That was the beginning of the disaster. I got it home to discover the pants wouldn't even close, and the shirt sleeves were FOUR inches too short on each arm. I called immediately, and they told me to bring him back in -- which I did, trusting they'd fix it. Instead, they sent my 5-year-old home looking like he raided a clown's closet. The replacement tuxedo had a shirt down to his knees, pants comically baggy, and a jacket hanging off his shoulders like he was playing dress-up. The sleeves were now so long, they rolled them up and pinned them with cufflinks. Seriously. This tuxedo is an embarrassment, and the service is worse. I paid $250 to rent this joke of a tuxedo, and when I called to express how unacceptable the situation was, Jon refused to do anything about it. No refund. No apology. Just arrogance. I found a perfectly fitting tuxedo at Macy's for half the price. Save your money, your time, and your sanity. This place is a scam dressed up in false promises and ill-fitting jackets. I wouldn't trust them to dress a scarecrow. Run the other direction.

Rude. Called to find out about a hemming on my dress…read more And I quote: "just a hemming? I'm too busy for that, I have whole bridal parties that I'm working on" But if I want to be completely ripped off and pay $350, then she would do it. I wish I was kidding. Don't worry, the very nice lady at the Prom shop on Ulster Ave had no problem "just hemming" my dress. There's a way to talk to people, this was not it, so therefore, u would NEVER patronize your place. Bye

Most professional lady I'd ever met im impressed by how amazing Maria was her service is on top! I…read morelove everything about the store, my experience in general is /10 wish I could put a much higher rate than five stars

Do not go there. The owner is very unprofessional and has no idea what's going on. They are also…read moreknown for taking the wrong measurements. (Out of 4 bridesmaids Dresses mine was the only one that fit). Find another place to go. Do not waste your money or time going there! Update on this review. If the owner does not like what you have to say on Yelp she will harass the bride asking her to have her friend delete the review. Beware!!

One word. RIDICULOUS…read more My mother and I stopped by one day to look for my wedding gown. I was so ecstatic that I had found "the one" on the first try, so took the Floor Model home. Of course it was about 5 or 6 sizes too big on me, so and it had a lot of alterations that needed to be done, so I had to return to the store on a different occasion... and that is when the nightmare began. The owner Christina is completely unprofessional. During the course of my returns for the alterations (I had also bought my bridesmaids gowns and Tuxes from the shop) she had thrown my mother out of the store for DARING to ask for a replacement dress for my sister (her dress came in a size smaller than we requested), made my maid of honor cry (because apparently it was her fault that she ordered the wrong dress; it was supposed to be floor length, the one that came in was up to her knees.) Called my sister fat (because we all know you're obese when you are a size 2) and said that I "ruined" my wedding gown by making alterations to it because even touching a thread is a "diss" to the designer. (I'm so sure the designer cares that I decided to make the dress MY size and added straps for better support). My sister came back for alterations, but all they did was make her dress worse and made her pay for it. Apparently she is too busy talking to her fax machine than to actual customers. As it stands it is the day before my wedding and my sister does not have a gown. She made a huge fuss about how "rude" I was for coming into the store that first day (because apparently you can only come by appointment. Something that she didn't make clear when I walked and and let me look around) and how I'm the worst customer she has ever had. Well excuse me for coming into your store, trying a dress for the first time and literally dropping a couple grand on your desk as I walk out. Sorry, I was such a "horrible" customer.

Mary did a great job at a great price. Moving to a more spacious location and adding her daughter…read morehas improved the administration of her business deliver. As always her work is outstanding

We had some cushion covers redone here. I agree with Kent on the time management issues, but she…read moredoes things all by herself and I too did say that I was not in a hurry. The time it took really does show though -- months after we took delivery, they still look great. That's a testament to her good work. I would use her again.