I had previously used this company and they did a great job so figured I would give them a call back, except this time they were extremely unreliable and lacked communicating with me. When I first called them on a Wednesday, they said they'd be by about 3:30/4:30, called me about 430pm to tell me they couldn't make it and would be by the following day - no problem! They told me they'd be by around 11am on Thursday, never showed up and never called me. So I called them later in the afternoon, said they'd then be by around 4pm. Again, they didn't show up. They called me Monday morning saying they'd show up in 45mins, so about 9ish. AGAIN, didn't show up or call me. I had to call them to cancel and they tried to still convince me they'd come by. I do not recommend them at all! read more

Rey and his crew did and excellent job removing the unwanted trees I had on my property. Communication was great and they completed the job quick. Thanks guys! read more

Ray and crew did a great job removing a large star pine and a medium queen palm from our yards this weekend. These guys are pros! Do not hesitate to hire them if you have tree needs. read more

I saw their truck in our neighborhood and I stopped him and asked for a quote for a removal of a big tree. I negotiated the deal and they came the next day and they had cut down the tree and everything cleaned away in a prompt and professional manner. I couldn't believe they had eight people working the job, congratulations and thank you. read more

I can't say enough about there service. They came at the exact appt time with all the equipment and trucks. There were 6 guys and there work was fantastic. Rey stayed the entire time and asked me every hour of so for guidance as he wanted me to have the look I wanted. Their price was fantastic and I will use them every year! read more

Rey and his crew did an excellent job removing 4 queen palms and 3 smaller trees from my yard. Rey showed up first to provide the quote. All the work was written down so the project was clearly scoped out. The crew was efficient with the work and left my yard cleaner than when they arrived. There was a minor miscommunication issue, which I didn't catch when doing final walk through: they didn't remove one of the trees. I informed Rey after having paid them. They were professional enough to come back within a week to complete the work. Quality service and conscientious leadership. You can't ask for more. read more

I have used this crew two times now and they have truly been first class both times. Rey, Jose, Adrian, and Juan are amazing and professional. They trimmed my avocado tree while keeping its integrity and viability as well as removed a 50ft tree that was a messy eye sore. These guys are the best. The price was right and you truly get what you pay for. The clean up was amazing too. Like they were never here. I had some plants growing under the 50 ft. tree that I was concerned about so Rey said he would remove the plants and then replant them after. Wow! They did just that. It was like tree had never existed. These guys Rock! Thanks FCTS for your hard work. See you guys soon for the ash tree ;) read more

They did our job and provided proper license and a million dollar insurance rider for their work. They arrived on time, completely removed this 70ft+ tree, and ground the stump down, deep into the soil. My husband said they ground it eight feet down. They were pleasant and helpful and had to deal with some issues on-site but remained professional. We are out of state, and so was pleased to find such a reliable company who could do the work for our second home. read more

Got a price from Jose for $ 3100.00 to trim. Palms, ficus, birds of paradise and trim 2 pepper trees. My husband had already gotten a price for 1300.00 for. The same job. I guess cause Im a woman?? I would pay 3xs as much? He called us back and really wanted the job. So he dropped the price to 2100.00 . My. Husband said no thanks we already hired a tree guy. Then he came by and knocked on our door. My Husband said we already hired someone sorry.. He proceeded to bad mouth the other tree guy saying oh he doesn't have insurance or worker comp. Not true. So then he says he will do it for 1200.00. My husband hires him and he didn't do everything he wrote on the invoice .. He told. my husband "Your wife and I didn't discuss that" REALLY Cause. U put it in the quote you. Gave us. Didnt trim. 6 ficus trees by pool, missed a pepper tree, and one BIRD 10' tall paradise. read more

We have used First Class Tree Service for 2 years+ and they never disappoint, we've used other tree services over the years and they can't come even close to their price and service. They trimmed our 4 palm trees and front palm in less than an hour! We have a pool and they even clean the mess that was dropped in there from the palm trees! I highly suggest giving them a try, you won't be disappointed read more

Ray, Sal and team were top notch! The team works efficiently and quickly to get the job done. They over communicated with me during the whole job and the price for the work was more than fair. They left my yard cleaner then when they arrived and we true pros. I would definitely recommend them and will definitely have them back. Thank you. read more

Juan and his team were great. I found his number through home advisor and he was out the same day to give me a quote. He was always available by phone as I had questions throughout the bid process and you could just tell he was sincerely eager to work in a way that gave you confidence he'd take care of you, which he absolutely did. Thanks Juan! read more

These guys are the Best! I've used them twice over the last two years. Both times they had the best price. They arrive with 7-10 guys and get in and out fast! They clean up well, raking and blowing, even skimming the pool afterwards. I would recommend them to anyone and everyone. read more

Did not complete the job and when I called I never got a reply back. Go somewhere else

We've had First Class Tree Service to our house a few times now and continue to be very impressed. They show up on time with a big crew ready to do any work you need. Adrian is very professional and really takes pride in making sure the job is well done. There is no job too big or too small for these guys. Pricing is very competitive and we will be recommending them to all of our family and friends. read more

Although happy with the tree trimming company I'd been using First Class did such a great job on my neighbors large trees that I decided to try them. I'm So Glad I Did. I have 12 large trees on my property. They trimmed them all, removed one that had large thorns, ground the stump and cleaned everything up, including the thorns from the removed tree beautifully and all in one day. They were on time, courteous, professional and have competitive pricing. Rey, Jose and Adrian were great to do business with. read more

Never hire this service! If you want to get into fraudulent trap, this is service you need. They will give you a handwritten estimate. Before they start it, a guy will recommend other services. If you don't want to do it, no problem. they will do it anyway without you permission when you turn around. Now, they will charge you a lot of money. If you say I don't agree with it, they will say you are talking advantage of them. They will threaten to dump everything on your driveway. If you want to spend money and time to try it, go ahead. read more

I called them and they came out within a couple of days. A couple of hours later trees trimmed. Exceeded my expectation, personable, professionable, and would call them again. Not one problem. read more

They were actually trimming my neighbors trees and I asked them to give me a bid for my 70 feet tall palm tree. $750 was the original quote. When I said "too much ", he said $650. I said I'd like to get bids from your competitors. By the time he was leaving he was down to $500. Again I said I wanted to see other bids. Five minutes later he came back and said $400 and we'll be here tomorrow. "Deal!" I said. They showed up earlier than they said. They were in and out in about 40 minutes. They did an absolutely spectacular job, including trimming the bark all the way up as far as they could go. The tree looks perfect but, best of all, you'd never know they were there. Their clean up was fastidious. I'd recommend 1st Class Tree Service to everyone! You wont regret it. read more

Very happy with response to my inquiry for a quote on stump removal and the service provided. I would definitely recommend First Class Tree Service as they are first class. read more

We got a huge job on our backyard: trimming the Podocarpus Tree, removing a very old giant pine tree, removing two Hollywood Junipers, removing two large Liquid Ambers, removing one large Ash Tree behind wall, and grinding remaining roots of two Liquid Ambers, and trimming two more trees. Ray came out and put in a bid for the job. Their price was competitive. We selected them because of the referral by our Landscaper, Jessie Flores. They came as a large crew with three trucks (one with the grinder). These guys worked very hard and took care all in a day. There were a few stumps they couldn't get to it so they promised to come back. We also changed our mind on the Podocarpus tree and would like it to be removed as well. So we scheduled them to come back. Ray and Juan came back and did a wonderful job. read more

Never in all the time I have hired tree guys have I been so disappointed, and never have I been sworn at by workers. When they first arrived they were friendly but when they were ready to leave with the job half done, things turned ugly . We had to hire another company to complete what they had been asked to do. read more

We have used first class tree service on three occasions now. We have gotten other estimates and quotes, but First Class is always willing to beat the price. They clean the area and grind down the stumps after tree removal and then we don't have to worry about anything. They show up on time or are very good about letting us know if they will be running late due to another job. We are highly satisfied with First Class Tree Service and will continue to use them! read more

First Class Tree Service removed a large stump in our backyard. The job was done very quickly and thoroughly and for a great price. This is a very honest organization. At the end of the job, they showed me a crack in our driveway which they were concerned their truck may have caused. They offered to pay for the repair which was not necessary as the crack had actually been there for quite some time. Would highly recommend them! read more

Your review helps others learn about great local businesses. First Class Tree Service is the perfect name for this company. They did first class job. I had 2 trees trimmed, 2 trees removed and 1 hibiscus trimmed. They did the job and clean up in about an 1 1/2 hours .I'm really happy with their work and their professionalism. read more

Jose and his crew were perfect. Great price, on time, fast, and really cared about customer satisfaction. They took down our tree and did a great job of cleaning up. read more

There was a large tree in our front yard that First Class Tree Service trimmed today. It was a huge job. Ray and his crew arrived on time and did a wonderful job, all the while making sure that the large tree branches that were cut off did not damage the adjacent fence or the plants under the tree. Also, they took great care in cleaning up all of the debris. We would definitely call on Ray again if the need arose. Thank you Ray. read more

I don't know what happened to all the people that gave a one star review. This is our 3rd or 4th time using First Class Tree Service and each time was a great experience. The first time using them, Rey came over as a cold call. He saw that our Palm trees were in need of trimming. The next times were scheduled and they not only show up on time, but are so professional. They also get the job done in a short amount of time. They are super neat and cleaned up our yard so you wouldn't even know we had work done. Rey and his workers are very nice and super hard working. I highly recommend them. Also don't know why this says San Francisco, I am in Simi Valley!!! read more

First Class Tree Service is really a first class business. They have a great hard working crew. Rey and Jose were great. I will be using them again and highly recommend them. Thanks again Rey. read more

Ray and his team are a highly experienced and professional tree service. Removed a large tree and several stumps in 90 minutes. Ray even asked me to inform my neighbor so he could enter their gated yard to clean up some debris that landed in their yard. read more

They came to my door on a cold call visit because they were working on a tree down the street. They gave me an estimate on trimming my olive tree; so I said OK and we made an appointment for the next day at 11 AM. They hadn't shown up by 12 PM, an hour late, so I called. The excuse I was given was that they had just called me. I was at home and both my land line and cell phone were near me and no one had actually called. Then they wanted to postpone the visit until the next day. I was pretty angry, so did not have them trim the tree. If you value reliability this business is not for you. read more

After getting the city's approval and confirming the diagnosis, we had First Class Tree Service take down a diseased oak tree that was gigantic and located close to our home. They did a wonderful job of taking it down as well as three other trees on our property. Their price was reasonable and fair, compared to other estimates we got. They showed up on time and were considerate of our concerns. read more

Jose was a pleasure to work with! He was flexible and got to our job faster than we expected. We had a whole backyard full of giant evergreen/juniper trees and bushes. His crew showed up first thing in the morning exactly when promised. They spent the entire day cutting down, removing, grinding up all the stumps and then cleaned everything up beautifully! I HIGHLY recommend this company! read more

It is rare in the contracting world to find a group of hard-working, honest people who do what they say they are going to within their original quoted price. Juan and his crew from FIRST CLASS TREE SERVICE; (in case you want an excellent job with tree service...805-832-5575) not only performed all of the work we asked them to do (several tons of tree removal and trimming) but they also made sure to ASK us if this is how we wanted out trees/yard to look before they removed /trimmed our trees! Our project involved removal and stump grinding of a couple of large trees as well as trimming seven other trees. It also included planting a young tree in place of a 30-year old tree that had outgrown our yard. Juan called me back within 5 minutes of calling (several other 'tree professionals' I called never bothered to call me back). The bid from First Class Tree Service was much better than other 'local' bids, but what sealed the deal was when I asked Juan how much he wanted me to pay up front and he told me "we don't want a dime until you are happy with what we've done".... I thought he was kidding but he's that kind of an honest guy. More importantly, he did not up-charge me after the project. First Class showed up on time and performed admirably. We have had our trees trimmed several times over the years and have always been let down by "arborists" who show up in over-priced trucks to give their similarly over-priced 'estimates'; but never seem to show up during the actual work. Our experience is that the typical 'arborists' have their people do the heavy stuff first (tree removals) then half **** the trimming on their way out... Trimming was the most critical aspect of our project, it's what makes our yard look nice and accommodates (in our case) neighborhood privacy considerations. First Class has it right - they brought in their trimmers first - before any major chainsaw activity - and made sure we had the right 'look' before removing the large trees (Removal is easy for anyone with a chain saw). First Class has the right formula, knowing that people do not want a lot of branches and trees sliced off, they want a nice looking yard when the work is done. I would not hesitate to recommend First Class Tree Service to ANYONE in the area! This company is truly a class act. read more

First Class Tree Services are exactly as their name implies. First Class!!! Their prices are very fair, they show up exactly when they say they will, and finish on time. All of their workers are hard working professional and very courteous. We had 4 palms removed and 2 palms trimmed. I couldn't be happier with their work. They were very careful not to cause any damage to surroundings and everything was cleaned up after they were done. Highly Recommend!!! read more

We had First Class Tree Service remove our large dead Birch tree from our front yard today. They did an excellent job, were on time and very professional. They gave us a great price and Rey was very nice and helpful. We had used them in the past to remove a large tree stump and will surely use them again in the future. We would highly recommend First Class Tree Service. read more

We used First Class Tree Service in December 2016. Ray gave us a fair bid for the work. They arrived on time, did an excellent job, great clean up. Ray was superb - he made sure we were happy with everything and offered to do a few extra small problem trees we found when others were removed. I highly recommend Ray and First Class Tree Service. We will be getting them back again to trim some of the trees we kept. This company lived up to it's name - First Class! read more

I had Ray and Jose give me a bid for my giant eucalyptus and ficus trees and a beautiful olive tree. They beat my other bids by a fair amount and during their work they offered to cut down a couple of other dead trees and haul those away as well. They showed up on time worked constantly throughout the day under the direction of my wife and as per what I had discussed with them. My wife even changed a few things and Ray complied and made sure my wife was happy with each tree cut. They did a beautiful job and I would definitely use these guys again. They were very professional, they cleaned up my yard very well and were always offering to do more. They lived up to their name...First Class Tree Service all the way. Thanks guys! read more

First Class Tree Service did an excellent job for us! They completed our whole shopping center in a timely and very professional manner. They had plenty of workers and really knew how to take care of all our trees. Some were extremely large and tall. The area was left clean and their prices were very good. We will be using them for all our properties and highly recommend them. read more

Don't hire these people unless you speak Spanish. The service is a total bait-&-switch. The 2 men I dealt with when purchasing the service disappeared to be replaced by a team of Hispanic workers who spoke no English. They butchered my tree, leaving barely a leaf or branch on it, even though I had clearly explained what I wanted initially. All my attempts to stop what was happening were fruitless as they did not understand a word I was saying. They just nodded, smiled, and continued what they were doing. To give an example of the skill and intelligence displayed: they cut off whole branches that had electric lanterns hanging from them. I've had 4 lanterns hanging from 4 different branches of that tree for 20 years. Electric cords are fixed to the branches. Even though I repeatedly pointed all of this out to them and told them to protect the lanterns and wires, they deliberately cut one of the branches off. The only reason all 4 lanterns didn't end up crashing to the ground is because I was constantly yelling to stop. As for the overall job, I wanted the tree thinned, not reduced to a few empty sticks. My tree is ruined, and the electric lanterns will all have to be moved or rewired after 20 years. I could have received the same level of competence by driving a truck to any Home Depot parking lot. Perhaps these people could be trusted to cut down a tree or pull a stump out of the ground. But if your job requires any amount of good judgment or sound decision-making or communication, go elsewhere. read more