I contracted Hunter Concrete to redo my driveway, which had suffered major damage from tree roots…read moreand the heavy equipment used to repair hurricane Irma damage (Irma also knocked down the offending tree). As the owner, Douglas Hunter came out himself to both spec and bid the job. I was immediately impressed that he did not try to upsell me, instead giving me some suggestions for improving the appearance of the 45 year old concrete parking area my driveway leads to. His bid was competitive and in line with what I expected. After I accepted his bid he called and set a date for the work. Unlike other contractors I've dealt with, his crew of 3 showed up when promised and put in 2-1/2 full working days to get the job done, which involved making a clean connection to the old concrete pad, removing large tree roots, and working around borders and landscaping before putting down around 800 square feet of concrete. Workmanship was excellent and very professional (it was a real crew, not day labor). The crew totally cleaned up after themselves, putting things pretty much back in order, leaving very little for me to take care of myself. I wish all contractors were as responsible.

Horrible horrible service. Katie the woman that answers the phone does not care at all. Super rude…read more Told us today to call someone else to fix our problems that they cannot fix. All of our units are from this company and they never work and when they come out and fix, they still do not work! We could call another company but why should we have to call and pay another company to fix issues that are from their product?? We got a thermostat that did not work so they replaced it. They told me to call an 800 to set it up. The 800 could not set it up. So now we bought an expensive Trane thermostat that does not work with the app and that was the only reason why we bought it. The owners do not seem to care either. There are several other companies on the Island and we would not recommend this company. The technicians are nice but they do not seem to know how to fix anything.

I recently moved into a home just off Amelia Island ( I couldn't afford anything nice on the…read moreisland.) About a year after I moved in the air conditioning system went on the fritz. I called another company and they wanted $7000 to replace the whole system. OMG that's a lot for a system that I had just spent $1000 in repairs. After a day or so I calmed down and started looking at other options. It took me 3 days to figure out the guys working on my Trane system didn't really sell Trane products. Duh! So I looked up a Trane certified repair company and found Ed's. Called them, they came out and made that $7000 repair job for $500. The unit just needed a new control module for the fan. Go with the repair company that handles the unit you have. Home Depot handles Trane but they just sub everything out and add a charge on the top. Ed's is the place to go for Trane (which turned out to be a pretty good air conditioner.)

They came did a great job. Apologize for the Delays in the job. Also offered to Give a discount on…read morethe next job. Came 2 days before Christmas so therefore I can go into Christmas With a new front porch.

The absolute worst customer service ever!!! I ordered a $12,000 fireplace in May and it wasn't…read moreusable until February!! They were hard to work after the sale but the installer was very professional when he finally finished it.

Isaiah was very thorough by explaining how to use the fireplace electronics, troubleshooting…read moresuggestions and maintenance. He was courteous and respectful.

Although they weren't open on weekend I called at 9am tech Sam was out by 11 am same day. He fixed…read moremy AC fast, was professional and thorough in his explanation of the issue. I too Rent from AMH..so i didn't have a say in who came out but they got the job done. I put the work order in on Friday they took care of it Monday. Couldn't ask for more

The service requested was to fix the ac in my home since it's under warranty from American Homes…read morefor Rent. Robin set the appointment for Friday afternoon and no one showed up or called to say they were on their way. After trying to call them back multiple times the phone went straight to voicemail. It's been in the mid to high 80s since my ac went out 5 days ago.