AWFUL BANK!! Working very long days means I can't deposit my check till after hours. I deposited…read moreon Friday at there ATM and don't get my money tell 5pm Monday, I have no diapers for my baby and ran out of milk this morning....Even tho I have a big paycheck that the bank is holding from me due to obserd policy's I HAVE money and can't buy DIAPERS because of this bank.

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

This credit union will not allow people with bad credit to get an account at all. Its completely…read moreludicrous, especiallysince they are the only financial institution town. I have a credit union account in WA state that ive had since 2013 that is used regularly (my paychecks are deposited there and I use my debit card near daily) and because my credit is poor (due to medical and other issues), they denied me an account. Why? I wasn't taking out a loan. I wasn't borrowing money from them. What does a savings and checking account have to do with credit, especially when I have a well established account at another credit union? They have a monopoly in MP and wouldn't even let me cash in change there- I even offered to roll it- because I don't have an account. Absolute worst financial institution.

Basic services local bank. They are present in Myrtle Point They get to know each customer.read more

The Bandon branch of Banner Bank is outstanding! Working with Tami Brackett has been a genuine…read morepleasure. She has provided very professional and courteous customer service for our business checking and savings accounts. Highest recommendation!

Have to refute the two old reviews from 2015. It may have been different back then but I've been…read morewith this Branch since 2018 and I have never been treated better or had such a hometown bank feel. I don't go inside the bank often but when I do, they always greet me by name and are very friendly and courteous.

People there are great but the bank it's self is just horrible. The app is the worst I tried…read morereporting my card stolen and it wouldn't allow me to accept it as stolen until I restarted the app 15 times.

Customers are no longer a priority. 2 people working but they make such a long line and put certain…read morepeople ahead of others so you have to wait even longer. Customers are not important to them. Didn't want to wait any longer when someone else was put in front of me when I was there before them. The manager only offered excuses. Never going back to this location ever again.

I have done business with dozens of banks in several big cities but no bank has ever provided the…read morelevel of customer service that the Coos Bay branch of Oregon Pacific does. They make a point of remembering you. That's important when you are deciding who to place your trust in. They are always friendly, knowledgeable and 90% of the time, I can walk right up to a teller ... who, by the way, is seated at a desk instead of behind a cold counter.

Please refer to my Yelp entry of Oregon Pacific's home office in Florence Oregon. I have documents…read moreto support my claims and would share them with anyone interested. Please think twice before doing business with the trust department of this bank. Bottom line...thanks to local professionals and Oregon State bank regulators some funds that would have otherwise been lost have been recovered and changes have been made at the state level in bank review policies for which I've been thanked for bringing these things to their attention. One thing that gives me strength is knowing that these people will have to look at themselves in the mirror every day for the rest of their lives.

I could not get logged onto my account so I had to call the credit union. What a joke!! I waited…read moreon hold for 15 minutes, finally gave up because my break at work was over. I called back and waited another 10 minutes, still didn't get a person, just an automated system saying to leave my number and someone would call me back. We live in North Bend OR, a small community. I should be able to get my local banker quickly and easily. Their phone service is TERRIBLE! Tempted to change over this. I should be able to ask a real person a question on my 15 minute break for christ sake!

They want to charge you $1.50 for an ATM withdrawal even if you are with a credit union. Not cool.read more

The worst thing that happended was Umpqua Bank being taken over by columbia bank. The management…read morereally doesn't care about their customers. That small town ambience that was part of the Umpqua services no longer exists and has been supplanted by BofA and Wells Farge business practices. I'm looking for another bank. BTW - online banking is much, much slower...

The local banks are full of nice welcoming people. But the corporate from the new business is the…read morenew fault. Getting real tired of deposits takes several days to clear. Causing me late fees on bill payments. Local bank doesnt handle atm deposits anymore, leading to 3-4 handling time. Tired of not having my money like I used to. Completely done with this company. Umpqua was great. Columbia is a joke.

The supposed worlds greatest bank needs some training and staffing. I used to sing their praises,…read morenow I can't get helped. Looking for options at this point. It used to be the worlds greatest bank. So yesterday after posting this review I called in to make an appointment for help. After holding for over 30 minutes I hung up. This morning I went into the bank again and it was quiet with a different associate who helped me with my wire transfer. Both employees who were there yesterday were friendly and the experience was good. If you are reading this Mr or Ms manager, you need sufficient staffing during peak times. Tyler Kinney, store lead associate was very professional and knowledgeable this morning. He gets five stars, I am changing my rating to 4 stars overall.

Based on my credit card processing experience with Umpqua I wouldn't go near the bank. Horrible,…read moredishonest company. I cancelled months ago, jumped through hoops, sent a fax, whatever they asked. One more time they billed me the monthly charge despite the fact I haven't used them in Many months. Yeah, STAY AWAY.

I have got to say as banks go this one is legit. I have never had to wait too long in line on busy…read moredays, and when you reach the window the tellers have always been polite and correct with me. Great location with plenty of parking.

Very sad. I have been with this bank for at lest 30 yrs. I…read morenever have to wait in line very long but the customer service is a thing of the past. Anything beyond the usual, they have sent me home to go online. The last time I had some trouble with Zelle, I got No help at all. The clerk demanded that I have to download a new app. on my phone. No help in house ! I left without getting my issue resolved again.