Good customer service by one of the employees, but overall super grumpy, and miserable staff. I've been with First Federal for over twenty years, and up until recently I've never had any issues. The new manager at the Amity location name Tara is extremely unprofessional, rude, and incredibly unfriendly. I gave the bank a chance for the last year or two, but everytime I go in it's as if I'm invonveincing them. The manager always, and if you go on you will see, seems miserable. No hello, no how are you, no smile, just radiates bad customer service. I will continue to drive to McMinville to bank and it's because of people and experiences like this, and I'm not the only one who has noticed this new change.
Do not bank here if you want to be treated well. read more