My husband Tim and I enjoy working with Juan Diaz. He worked well with our young adult kids with…read moretheir first checking accounts and he has always been awesome to work with on our accounts. Juan is a keeper and an asset to First Tech. Tim & Kathy Boles Members for decades

Great place, they've always treated me good and helped out with disputed charges and overdraft fees…read moredue to those charges. Actually went in today to deal with a disputed charge and Juan Diaz helped me out. Was in and out in no time and he even helped me set up my digital wallet on my phone noting it's more secure then using your physical card.

After using this company for a period of years, the Salem location closed. So you're unfortunately…read morewe got redirected to the location in Redmond. Awful customer service, manager lacks in every department that I've had to encounter with her. If you're expecting clear communication and a layout of policies when you ask for them, you won't get it from her. 10 out of 10 would never recommend now that the Salem location is closed.

Very nice my agent helped us a lot I recommend going there and the price was low thank you and we…read morewill recommend Brenda plancarte she was great

They make me feel valued and they have always helped me, The service is beyond expectation.read more

Vicky me ayudo con mi prestamo, muy simple y muy rapido el proceso. Los recomido para cualquier…read morenecesitad que ocupen.​

Good people all around! Love the staff and the agency. Would recommend all things considered.read more

We moved to Oregon in 2018 and I transferred all of my policies to Carl Boje's office including…read moreCars and Homeowner. They made the change over seamless and are always easy to contact with very fast results when I've had changes. The office staff are courteous and efficient. I would recommend them to anyone looking for a local insurance agent.

Always have been friendly and accommodating. Remembers me by name down to even my pets when they…read morecome in as well too. Even provide a dog treat for your canine to thank them as well for being a member.

Love having a local credit union. Always treated well. I love their online banking and website as…read morewell.

I love Charles Schwab but I would recommend using one of their financial adviser's in another…read morebranch. On Aug 7th I had a meeting to setup two accounts and get some advice. I called to inform them I was running ten minutes late and when I arrived, John, was meeting with a couple who had walked in. Instead of my scheduled meeting with John I spoke with his wife Melanie. She setup the two accounts without any problems and I left with the plan to follow up with John and have several questions answered. Some questions where time sensitive and others were for future planning. The following day I called and talked to Preston to get John's email address. Melanie didn't have a card to give me the previous day and I couldn't find an email address on Schwab's website. Preston didn't know it off the top of his head but was able to look it up. I sent two emails to John and waited for a response. After three days I hadn't gotten any response or even acknowledgment that they had received my emails. I called and again talked to Preston. He verified that I used the correct email and said that John would call me in a few minutes which he did. He apologized and said he had been busy and started reading my email questions. They primarily involved a trust and it was late in the day on Friday so we agreed he would look into it further on Monday and get back to me. Eleven days later I had not heard anything I called and asked Preston if I could talk to Melanie. Knowing she was John's wife and she had originally setup my accounts maybe she could help me. She apologized and said she would go over my emails with John and one of them would get back to me in a few hours after lunch. That was two days ago. To date I have contacted their office several times, they have continually told me they would get back to me and I have yet to receive a single answer to any of my original questions. The time window that I needed some of my questions answered came and went. I would recommend anyone needing service from Schwab to work with the offices of Eugene or Bend. I have had good experiences with both. Actually I got more answers from an online chat with a Schwab employee than I got from John and Melanie in the Salem Branch.

I want to say how much I appreciate the time I spent with John Smith explaining to me the different…read moreways that we might go in investing with Charles Schwab. John is very knowledgeable and able to explain the ins and outs of investing in either ETFs or Mutual Funds in a way the ordinary person with not much experience can understand. He is not only very professional but also very friendly and we look forward to working with him in developing our future financial investments.

So far, meh. Applied to refi auto during promo, next day…read moreour rate is not as advertised- rates change overnight, I get that so ok. No esign so take time off work, ok. Get a HUGE pack of paperwork to take with us? I don't need a copy of my credit application, huh? No credit score disclosure- isn't that required by regs? Got trouble with online banking cleared but no access to ACH. A bit of a weird experience for someone who's only used CUs for 30 years.

Needed help with my aunt's account as she recently passed away. They actually answer the phone here…read moreand were super helpful. Very nice and clean inside. I drove over and Corie was terrific. I was able to get everything handled. I recommend this place. I am out of state but would certainly used them in the future if needed.

Needs to retire, she is past her prime and struggles with memory. It's sad watching the decline.read more

We have been customers of Joan's office for many years. Over the years we have had some claims…read more Every time we have needed help or had questions, somebody from Joan's office has been right there to help. I would recommend an agent like Joan before you look for a "bargain" elsewhere. Joan never leaves you hanging, and will call you herself to check-in. Thank you Joan, Dan Grimes and family.