Home Town Bank--Run by Home Town Folks. Best Place to Bank for Sure! There are branches in…read moreMcMinnville and Newberg too. The folks are friendly and helpful. Full Service. No need to drive to McMinnville or Salem.

Good customer service by one of the employees, but overall super grumpy, and miserable staff. I've…read morebeen with First Federal for over twenty years, and up until recently I've never had any issues. The new manager at the Amity location name Tara is extremely unprofessional, rude, and incredibly unfriendly. I gave the bank a chance for the last year or two, but everytime I go in it's as if I'm invonveincing them. The manager always, and if you go on you will see, seems miserable. No hello, no how are you, no smile, just radiates bad customer service. I will continue to drive to McMinville to bank and it's because of people and experiences like this, and I'm not the only one who has noticed this new change. Do not bank here if you want to be treated well.

Always friendly and ready to help or answer questions. Great CD rates most of the time too!!!…read moreConvenient location!

I've been working with OSCU for years and they have all of my accounts and loans. Amazing company…read moreand the Dallas branch is phenomena!

DO NOT, I repeat, DO NOT try to open a business account here. For personal banking services they're…read moreokay, but for business services are TERRIBLE. They have "lost" transactions multiple times, and never apologize. They find some excuse, like it was a computer glitch or something. They never admit it was their fault. HORRIBLE customer support.

The tellers are amazing, but I hate having to go here. When you first walk in you get hit in the…read moreface with cheap aerosol heavy in the air like they emptied an entire can making it hard to breathe.

I love these ladies! They take the time to remember my name and deal with my ever changing shared…read morebanking code. I really like that they will save golden dollars for me too! They have been nothing but helpful to me and helped me set up a credit card to raise my credit score. All of their loan processes (car and home) are easy, and they are the most straightforward bankers I've dealt with. I recommend them to anyone, especially someone trying to improve their credit score.

Onpoint is no longer a friendly neighborhood credit union. Absolute blood thirsty corporate…read morepirates. Got 2 months behind on my car payment *laid off and dealing with unemployment* called in to make a payment, they said two payments please we repo your car. They repoed it the next day

I was recently emancipated( for those who don't know what being emancipated is, I can legally make…read moremy own decisions as an 18 could at the age of 16 or 17 without a parent or guardian approval or signature) I called this specific bank to open an bank account and I told them that I had the paperwork to prove I am emancipated and they told me they would call back by the end of the next business day I got the call and told me that I couldn't open a bank account because I'm not 18 years old and if I did want to open a bank account I would need a parent to sign the account with them. A picture below

Folks here are just as fabulous as they ever were. I'm so thrilled I chose them, blindly, for my…read morebank. Absolutely couldn't love them more

All the girls are really great, they always remember your name and always have something witty to…read moresay.

From out of town, on vacation, and needed a cashiers check for a real estate deal. Ann at OSCU was…read moreawesome in helping me get everything done correctly, and with a smile on her face! She knew all the rules and regulations and was able to find my home credit union in her computer system so we could process everything. If I lived here, they would definitely be my credit union!

My husband and I were long-time on-time members at this bank. When we moved out of town, we…read moreswitched credit unions as OSCU is not close to the town we now live. While trying to get a mortgage in late 2025 I discovered a severely delinquent 25-month past due balance of $331 on my credit report from OSCU, dropping our credit substantially from 800+ to 640. The credit union did not do their due diligence to notify us of the past due amount. They claim they sent a letter in the mail (our old address and after forwarding services had ceased) and that they simply "dont have the time" to make any more effort to alert their members of past due balances. They did not attempt to contact me through any other channel and they never sent the debt to collections to be paid. The National Credit Union Administration explicitly states that institutions must have reasonable policies for member notifications, using all available contact channels (mail, phone, email) and account records to attempt outreach before reporting, particularly for small or first-time delinquencies. It is clear to me that Oregon State Credit Union does not care about their members, and they do not fulfill their responsibility to provide notice of issues. I have called several times and have been reassured by the staff that this will go away from my credit after 7 years. Totally unreasonable. It is not acceptable for long standing on-time members to pay the consequences for their failure to perform due diligence. Upon discovery, I attempted to pay this debt immediately but Oregon State Credit Union would not allow me to pay on the phone and required we bring a cashiers check or other guaranteed fund in person to pay. This was not a reasonable option as we live an hour or more away from the closest Oregon State Credit Union. I was able to pay this debt when I called back in March 2026 and was finally able to pay over the phone. You need to close your doors if you can't modernize and if you do not have the proper staffing to make good faith and reasonable attempts for payment.

On 10-7-25, in person at the Woodburn branch, I both took out an initial membership, a required $ 5…read moresaving account, and also opened a type of CD. As part of that process I registered for online banking, including provision of the routing and account #'s for my external checking account. Said data also clearly indicated on the check for deposit I gave to the applicable staffer. However, subsequently when I logged on to the website in order to do a sort of trial run entry to see how exactly I go about transferring some funds from that external account which will then be deposited into the OSCU CD account of record, and thus was on the relevant page, per the germane drop down menu, and expecting to see the prior provided external account data, yet the box was blank! Also, while on the website, and again expecting to access any and all pertinent data, yet nowhere could I find several applicable account numbers.. Whereas, all I was able to see after having accessed the Personal Information page is something identified as "ID **** In sum, doubtless this is a markedly deficient financial website, like no other ever experienced. Then after I sent another external email (meaning not while logged in to the website) to the indicated OSCU address, I received, in part the following email message. "Thank you for your e-mail regarding your account. I'm so sorry for the frustration this has caused. We would be happy to assist you; however, for security reasons and for your protection, we request that you contact us" including through "Secure email through your online banking" My return reply. ´"Secure email through your online banking or mobile app access?" (Note: totally unlike every other financial website with which previously I've interacted which contain an actual email structure, what passes at OSCU instead is a chat room!) So, once more I sent another external email inquiry--, asking for example why my checking acct. of record did not show up on the transfer from drop down menu? And once again I posed multiple questions easily answered in an external remail reply, none content that required 'secure information," e.g., how precisely is it one takes funds, in this scenario, from an external funding source and transfer such to the prior established CD? Moreover, I asked "where on the website are shown, after logging in, the full account data for, e.g., the CD" "ALL of the above" such "questions simply pose in order to get straight answers" I ended the email by writing, "Sorry, but I don't have any patience for getting the personally perceived run a round." All I can say in conclusion, thank the stars that my initial deposit amount was only about 20% of what I had originally intended, as in multiples of 100 K. Greg M.