We use US Bank for two commercial auto loans. We had to open…read morea "free" checking account to be able to use the auto transfer feature, that saves us some $. The "free" checking quickly changed to small fee. The loans are for 5 years, we are a few years into them. Twice now we have received letters from US Bank telling us they will start taking fees from us because of "no activity" on this account. Every month, there are two big transactions, a deposit, and a payment for the loans. When we talked to a US bank rep, he said they need something more personal, not an electronic payment. When I asked if we had to come in, in person, he said no, we can do a check by phone or other. I said isn't that an electronic transaction? He said yes, but it's more personal. This is all just a scam to take advantage of people who's accounts may be idle because they are out of town, very old or have passed away, and can not be active on the accounts. Never mind that the banks can use the time and energy they spend trying to steal the account holders funds, to instead, make a positive contact with the account holder (or their estate) asking for a sign that they are still active. In our case, we have a loan. If we were not active, but the loan is being funded and paid, why would you try to do anything to disrupt that? It's all very shady and morally corrupt. Stay away from US Bank!

This is a compliment to the tellers at the Oregon banks. They are so nice and funny and charming…read moreand I still remember them because they have such a natural sweet down to earth way about them. We actually had a few laughs, maybe because there are no glass security walls between you and the teller, making it more personal......no kidding. My previous visits to Oregon left the same positive impressions. So this is to you wonderful employees working for this bank.

Always friendly and ready to help or answer questions. Great CD rates most of the time too!!!…read moreConvenient location!

I've been working with OSCU for years and they have all of my accounts and loans. Amazing company…read moreand the Dallas branch is phenomena!

They were so rude to me cashed a check from someone who banks there and they charged me nine…read moredollars put it in an envelope and wouldn't even let me see it so no I do not recommend this bank to anyone

Well the ATM goes up and then it goes down again. The staff is not responsible as the ATM is…read moreloaded and maintained by a third party company that should e fired.

Started new with this bank July of 2018. People could not have been nicer, especially Jaime Q &…read morethe other Jamie,easy to work with remembered who we were when we came in to start a second account. We needed to provide a bit more info due to a business account & Jamie Q had all ready to go when we came back the next day. Just cant say enough nice about this bank & the friendly people there.

I needed a safe deposit box and my Chase bank decided to close the Newport office for whatever…read morereason. I decided to go to Umpqua Bank, a reputable establishment and when I was in IT they were one of our customers. Great people. The Newport branch is beautiful inside and out and the service was superb. Could not have been a better experience. I would not hesitate to choose this bank as your only one.

My mom is hoping to move to the coast and we were looking for a mortgage. We were encouraged to…read moretalk to Patti Cauduro and she made this very overwhelming process comfortable and fun!!! I would recommend this bank and specifically Patti if you are looking for a loan.

I really enjoyed getting to talk to the new manager, Leslie Bole, who is passionate about helping…read moresmall businesses and her community! Their branch is lovely and everyone is extremely customer focused...

It's our bank. We love the service. Good CD rates for a brick and mortar bank. Tellers are always…read morefriendly and helpful.

Been doing business with Umpqua Bank for many years. Starting out in Bend Oregon then I moved to…read moreDallas. I have numerous accounts and investments and deal with Hayden my banker. Super bank and friendly and professional. I enjoy dealing with all the staff and enjoy being greeted nicely when entering. I'd give 6 stars! Thank You Umpqua Bank employees for your service and friendliness! Regards Mike C

I try to always do business in Dallas since I moved here 7 years ago. I needed to start a new…read moresavings account so called Umpqua Bank on Ellendale so see if I needed to make an appointment to learn my options. On Tuesday 10/03 in the morning I called and the person who answered was Makenzie who was helpful and friendly. She suggested I have a pre visit telephone call to get my information and have a detailed packet set up for me to look at. I thought that seemed time efficient and agreed to have someone call me later that day.No one called. Next morning someone did call but I was busy so ask them to call back in 10 .They said they would but never did. I waited the entire day and did not hear anything so on Thursday 10/5 in the morning I called again and waited but not a word.I DID try to call back 2 times Thursday.First message said I had a 19 minute wait time.A few hours later message said 16 minutes. They also had a choice of getting a call back but it dropped me before I could leave my number.Friday I found another place who wanted my business and I opened my account with them.Gone much of the morning but had my phone and never got a call or message that day either. If you want to give your hard earned money to a bank with no follow through that is too bust to respond in 3 full days time then by all means go there.Me.....Dont have the patience and dont want to do business with any business who does not value me as a customer.

Average bank, maybe,?????,,,,, having a personal banking problem, the VP at Amity branch promised…read moreme a call back a week ago. Silence is not customer service !!!!

Home Town Bank--Run by Home Town Folks. Best Place to Bank for Sure! There are branches in…read moreMcMinnville and Newberg too. The folks are friendly and helpful. Full Service. No need to drive to McMinnville or Salem.

From the beginning I was welcomed and given personalized attention. I receive personal calls if…read morethere is a question about activity or a possible OD. It is a small bank and sometimes there is a slow line, but it is well worth the wait.

WaFed is a disaster. Look at the BBB page to see that many have the experience that I have…read more... incompetent and worse. They held up a deal for no good reason and then made us pay $2000 to them because the deal took too long. Go anywhere else.