The team at Keller Williams led by Matt Dubas knew I was afraid to buy a house and pay twice the…read moremortgage costs as I had in my condo. They knew all this and yet reassured me that if I pay off all my bills I would be able to buy a home. My case was very difficult for them because before I could buy a house I needed to find a buyer for my condo which was badly in need of work. Plus I had a lot of pets and no way to really do a proper showing. However thanks to Gina (who was wonderful, btw) I was able to get a buyer for my condo. But this left me with a limited time to find a house. I found two homes I loved and put offers down on one. In 2006 when the time came to sign the paperwork for my condo I was called in and did everything in person, having someone on hand to explain to me what I was signing. Last year this did not happen. I got a whole bunch of emails with contracts from various places that the email asked me to auto sign with no one there to offer guidance or explain the forms to me. This was difficult for me because I am 60 years old and not tech-savvy. I could not read half of what I signed. My offer was accepted on the house. When I went to meet with Matt Dubas I asked when the inspection would be done on the house. He told me the inspection was waived. I had never agreed to this, nor would I if I had known one of the forms they deceptively slipped into one of those electronic email contracts had me sign this waiver. I was also not told during this meeting with Matt that I still had the ability to back out of the deal. Which I would have if I had known I could, because there was the other house I liked just as much. I moved into a home built in 1900 that needs a $30k roof replacement. I borrowed $6000 from a friend and settled for repairing the roof instead. After just one winter the siding is starting to peel off the house. I had a specialist out to look at the home and it will cost me $40k to get the house resided. Both of these things would have been brought to my attention if I had had the house inspected--which I DID want to happen and never happened. This realtor has told me several times that mine was one of the most difficult sales they have had. I truly think they snuck that form into the contract for me to unknowingly sign to get me into a house and be rid of me. The broker Brian Acey (also at Keller Williams) called me last week and told me there should have been a form I would have to sign to waive the inspection on the house--and someone on hand to explain to me that is what I was signing. That never happened. Mr. Acey also said I should have been informed after the fact that I still could back out of the deal. That never happened either. Mr. Acey then spoke to Matt and called me today. Now suddenly he is telling me "oh there was a form electronically sent that you signed" (auto signed). And when I reminded him of the things he told me over the phone last week, suddenly he doesn't "recall" saying any of that to me. I am 60 years old. I guess Mr Acey must assume I am a forgetful old lady with a poor memory, but I am not. I remember things very well and write down important things I am told in phone calls. But I guess lying through one's teeth and using deceptive tactics to get an older person barely able to make ends meet into a home they cannot afford to get rid of them is perfectly ok to do if you work for Keller Williams.

I engaged realtor Jeff Schumacher to sell my property with an unusual set of goals, which included…read morea quick closing, a 6-month rental agreement, and a buyer who intended to develop the property (our family's home for almost 60 years) in a manner that didn't overpower the surrounding residences. He fulfilled these and more with a solid purchase agreement the very day the property was listed. He has more than ten years experience in the local residential real estate market. Evidently this let him zero in on the offer that was most likely to deliver what I was after, since subsequent interactions with the buyer are proving Jeff's instincts to be correct. Throughout, Jeff's primary concern was providing a stress-free experience for me. His nearly 24-7 availability and facility with the all the different aspects of the sale process meant that my readiness to go to market was the only real delay. I would definitely recommend Jeff to anyone who wants an agent who puts them first and who is able to plot a sure course through all the decisions and legal agreements involved in selling a home.

Kim from Seattle Rental Group was amazing! She was incredibly helpful throughout my search for a…read morenew home in Seattle. She generously took the time to offer advice, answer my questions, and walk me through the process even outside of our scheduled appointment. Kim truly cares about her clients and gives them her full attention. Although I ultimately chose a property that I found on my own, she still kindly took time out of her day to help me evaluate it and talk through its pros and cons. Her support, honesty, and genuine willingness to help made the entire process much easier. I'm extremely grateful and would highly recommend Kim to anyone searching for a home in Seattle!

My experience working with Chelsey Ryskalczyk/Seattle Rental Group couldn't have been better…read more Chelsey is very responsive, she looked out for my best interests, and provided sound advice.

We interviewed over 8 companies for placement and monthly property management services. Brent was…read moreour top pick because of his expertise, clear ability to communicate his terms and processes, and fair prices. He didn't have hidden fees, or add on costs, and he even didn't charge a monthly fee if the renters didn't pay. He provided reports with cost breakdown and forecasting.

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. With PMI's experience and professionalism, you'll find the perfect fit for your property management needs.

They Know how to write a notice but they don't work or respond to email at all. Terribleread more

My property manager at VerraTerra does a wonderful job making the entire leasing process much…read moreeasier for me. Great service at a very reasonable price. Would highly recommend!

Village life made the buying process smooth and stress-free by walking me through each step with…read moreclear communication. They were always available to answer questions and provided expert guidance that helped me feel confident in my decisions. From start to finish, their professionalism and support made the experience an enjoyable one.

Run away from this builder! Horrible buying experience, but much worse experience with poor…read moreconstruction quality, terrible subcontractors, poor business practices and major warranty items that after 15 months are still not addressed. Installed our "propane" set up for natural gas and almost burned our house down. 15 months after purchase, they still have not repaired or replaced the fireplace. Driveway was poured at an angle that drain INTO the garage. Pitiful paint job, had to repaint the entire house before moving in! Roof drains filled with concrete, broken windows (from construction) not repaired for over a year. Cracked tiles, wood floors lifting up...it never stops. Leaking fitting on backflow device washed out $5,000 worth of brand new landscaping we just paid for. They said, yeah, we don't warranty irrigation or landscaping. Nails in trim shot right through water lines, broken drain pipe on bathtub leaked into ceiling, I could go on. Our development is 28 homes. EVERY one of them has the same option of VL. No one is satisfied. Multiple homes have had downstairs floods, many septic system issues, electrical issues. They hire really low end subcontractors and don't manage them. If you buy from them, you will regret it! Our next door neighbor had over 125 items on their punch list when moving in.

Amber Rowedder, is a kind, intelligent and knowledgeable property manager lead at SJA, and she has…read morebeen a gem to work with. Each time I've reached out to her, be it something minor or something important, she's prompt in getting back to me and she's excellent at following through until the situation is resolved. I appreciate her responses especially since AI and automation are at an all-time high. She's delightful to work with, and I know when I turn to her for questions or a problem, she will take care of it. On my scale of 1-10 (10 being the best) she is definitely a 10!

SJA managed our property in lake Stevens for about 2 years. Ugh. It was so poorly run that even…read moreafter we told them we were leaving we still did not get a timely reply back until I cc'd management and other staff we had interacted with on the emails. We calculated how much money we were getting after their fees and all the repairs they had done (for our 1990 house that was in great shape) and it turned out to be 65% of the rent. If you need anything be prepared to interact with their robust team of offshore folks in the Philippines. We are still unclear why we needed our septic pumped 2x within 2 years and were quoted $3-4k each time as they did not send us the detailed breakdown of the requested work. We had a suspicion that the folks they use for maintenance and for other repairs were financially incentivized or tied to the company as we did not receive multiple bids and it looked like SJA had ties to the company doing the work. Shout out to Kayla Schwartz who never answered any of my emails until I cc'd Claudette Scott. They did not seem to fully do walk throughs and left our property and wood floors covered in dog pee pads during the walk through. We requested that they not allow tenants to use our fireplace and found they had left that in the listing so we were legally obligated to allow it. Neat. If you want to lose significant amounts of value and gain 0 value except for a huge headache, SJA is the property management firm for you!

Realtors are a dime a dozen, but Danny is truly something special. I've had multiple transactions…read morewith him and have been happy with every one. It took me a while to find the right house, but I never felt pressured or rushed. What I like most about Danny is that he's quick, responsive, and detailed. Hopefully I'm out of the real estate game for a while, but for any future needs, I'd definitely use him again and can whole heartedly recommend him to anyone.

Danny helped us buy our first home in Seattle, but we were not first time home buyers. We were so…read moreglad he was available 13 years later when we were ready to sell. Danny keeps you informed and supported from start to finish.

Carrie was so patient, supportive, and thorough in our search to buy our first home! She guided us…read morethrough the process and helped dig into the details of every property to understand the risks and benefits so that we could make the best decision for our family. She helped negotiate on price and helped us understand the market. She is extremely knowledgeable and professional with a high level of experience in the Seattle metro area. Will be recommending her to my friends!

I found Carrie via Yelp and I was not disappointed! Carrie was great to work with, especially with…read moreme being across the country in TX and not planning to purchase for 1-2 more years. Life happened and we found an amazing place almost immediately. Carrie was wonderful organizing and walking me through the inspection and purchasing process. She answered all my questions, coordinated much of the inspection tasks, and smoothly interfaced with the seller. Overall Carrie made home buying easy and relatively stress free (there is always some stress). I would definitely use Carrie again!

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Lisa and her team are awesome, totally friendly and very helpful…read more Also I would recommend for their service , very professional.

When my dad asked for help downsizing from his home of 65 years, I knew this was going to be a job…read morefor professionals! We interviewed several companies and felt that Lisa and Alexa were the right fit for our needs. They took over and did the estate sale and prepared the house for sale and we had several offers in three days! The process was seamless for our family. I would not hesitate to hire Lisa and Alexa in the future and will recommend their services to anyone!