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    First Impressions Group

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    6 years ago

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    Keller Williams Realty

    Keller Williams Realty

    (7 reviews)

    The team at Keller Williams led by Matt Dubas knew I was afraid to buy a house and pay twice the…read moremortgage costs as I had in my condo. They knew all this and yet reassured me that if I pay off all my bills I would be able to buy a home. My case was very difficult for them because before I could buy a house I needed to find a buyer for my condo which was badly in need of work. Plus I had a lot of pets and no way to really do a proper showing. However thanks to Gina (who was wonderful, btw) I was able to get a buyer for my condo. But this left me with a limited time to find a house. I found two homes I loved and put offers down on one. In 2006 when the time came to sign the paperwork for my condo I was called in and did everything in person, having someone on hand to explain to me what I was signing. Last year this did not happen. I got a whole bunch of emails with contracts from various places that the email asked me to auto sign with no one there to offer guidance or explain the forms to me. This was difficult for me because I am 60 years old and not tech-savvy. I could not read half of what I signed. My offer was accepted on the house. When I went to meet with Matt Dubas I asked when the inspection would be done on the house. He told me the inspection was waived. I had never agreed to this, nor would I if I had known one of the forms they deceptively slipped into one of those electronic email contracts had me sign this waiver. I was also not told during this meeting with Matt that I still had the ability to back out of the deal. Which I would have if I had known I could, because there was the other house I liked just as much. I moved into a home built in 1900 that needs a $30k roof replacement. I borrowed $6000 from a friend and settled for repairing the roof instead. After just one winter the siding is starting to peel off the house. I had a specialist out to look at the home and it will cost me $40k to get the house resided. Both of these things would have been brought to my attention if I had had the house inspected--which I DID want to happen and never happened. This realtor has told me several times that mine was one of the most difficult sales they have had. I truly think they snuck that form into the contract for me to unknowingly sign to get me into a house and be rid of me. The broker Brian Acey (also at Keller Williams) called me last week and told me there should have been a form I would have to sign to waive the inspection on the house--and someone on hand to explain to me that is what I was signing. That never happened. Mr. Acey also said I should have been informed after the fact that I still could back out of the deal. That never happened either. Mr. Acey then spoke to Matt and called me today. Now suddenly he is telling me "oh there was a form electronically sent that you signed" (auto signed). And when I reminded him of the things he told me over the phone last week, suddenly he doesn't "recall" saying any of that to me. I am 60 years old. I guess Mr Acey must assume I am a forgetful old lady with a poor memory, but I am not. I remember things very well and write down important things I am told in phone calls. But I guess lying through one's teeth and using deceptive tactics to get an older person barely able to make ends meet into a home they cannot afford to get rid of them is perfectly ok to do if you work for Keller Williams.

    I engaged realtor Jeff Schumacher to sell my property with an unusual set of goals, which included…read morea quick closing, a 6-month rental agreement, and a buyer who intended to develop the property (our family's home for almost 60 years) in a manner that didn't overpower the surrounding residences. He fulfilled these and more with a solid purchase agreement the very day the property was listed. He has more than ten years experience in the local residential real estate market. Evidently this let him zero in on the offer that was most likely to deliver what I was after, since subsequent interactions with the buyer are proving Jeff's instincts to be correct. Throughout, Jeff's primary concern was providing a stress-free experience for me. His nearly 24-7 availability and facility with the all the different aspects of the sale process meant that my readiness to go to market was the only real delay. I would definitely recommend Jeff to anyone who wants an agent who puts them first and who is able to plot a sure course through all the decisions and legal agreements involved in selling a home.

    Seattle Rental Group - Another of the beautiful apartments she showed us

    Seattle Rental Group

    (90 reviews)

    Belltown

    Seattle Rental Group was great in connecting me with fantastic agents who helped me find a great…read moreapartment in Seattle. I was relocating from New Mexico, and they made the entire search so easy. Bree sent over a curated list of apartments that matched my price range and my amenity and feature requirements. She also provided information about each neighborhood, which was incredibly helpful since I was moving from out of state. The day I arrived in my new city, our other agent, Kristi, picked us up and gave us a six-hour tour of the places we had selected. Additionally, she was an advocate for us throughout the process. She asked the tough questions of the leasing agents on our behalf to help ensure we got the apartment we wanted. She asked questions we hadn't even thought of, so it truly felt like she was on our side rather than pressuring us to choose a place. She was amazing. Even before I signed my lease, I had additional questions, and Kristi was there to answer those as well. Both Bree and Kristi were fantastic. They even handled turning down the apartments we decided not to select, which was one less thing for us to worry about during a major move. Great service all around! They made relocating to Seattle and finding an apartment so much easier.

    Kim from Seattle Rental Group was amazing! She was incredibly helpful throughout my search for a…read morenew home in Seattle. She generously took the time to offer advice, answer my questions, and walk me through the process even outside of our scheduled appointment. Kim truly cares about her clients and gives them her full attention. Although I ultimately chose a property that I found on my own, she still kindly took time out of her day to help me evaluate it and talk through its pros and cons. Her support, honesty, and genuine willingness to help made the entire process much easier. I'm extremely grateful and would highly recommend Kim to anyone searching for a home in Seattle!

    VerraTerra

    VerraTerra

    (36 reviews)

    VerraTerra is the best property management company I have ever rented from. The emails and web…read moreportal are easy to use! Benny the maintenance supervisor is swift and professional! Jessica Welch the property manager is always kind patient and caring and has often assisted well above and beyond her duties. I am a current tenant and have no interest in ever parting ways with VerraTerra!!!

    My move out experience was frustrating and left me feeling like I was being given the runaround…read moreregarding my security deposit. I received written permission by text to mount my TV and pictures using screws, and I patched the holes before moving out. What concerns me most is that photos were taken to document the property's condition before my lease ended, while I was still cleaning and moving out. I finished cleaning and returned the home, including the garage door remotes, on the final day of my lease, yet I was later told the remotes were missing. I was also charged around 400 dollars for carpet cleaning, despite the lease stating the carpets are cleaned between tenants. Combined with the loss of a significant portion of my security deposit 2,695 for walls that were cleaned and patched, these charges did not feel fair, based on the condition in which I returned the home. I'd encourage future renters to document everything, in detail. And, maybe think twice about renting through this company." RCW 59.18.260 -- Security deposits and ordinary wear from normal use "No such deposit shall be withheld on account of wear resulting from ordinary use of the premises." Just be careful with Lindsey Montoya Mozeika very shady person if you ask me, I just got blocked also because why? I was standing up for myself! I encourage anybody and everybody else to do the same don't let these crooks get you! Make sure you take photos document properly and get yourself a good lawyer like me! Im getting a good one!

    Village Life

    Village Life

    (3 reviews)

    Village life made the buying process smooth and stress-free by walking me through each step with…read moreclear communication. They were always available to answer questions and provided expert guidance that helped me feel confident in my decisions. From start to finish, their professionalism and support made the experience an enjoyable one.

    Run away from this builder! Horrible buying experience, but much worse experience with poor…read moreconstruction quality, terrible subcontractors, poor business practices and major warranty items that after 15 months are still not addressed. Installed our "propane" set up for natural gas and almost burned our house down. 15 months after purchase, they still have not repaired or replaced the fireplace. Driveway was poured at an angle that drain INTO the garage. Pitiful paint job, had to repaint the entire house before moving in! Roof drains filled with concrete, broken windows (from construction) not repaired for over a year. Cracked tiles, wood floors lifting up...it never stops. Leaking fitting on backflow device washed out $5,000 worth of brand new landscaping we just paid for. They said, yeah, we don't warranty irrigation or landscaping. Nails in trim shot right through water lines, broken drain pipe on bathtub leaked into ceiling, I could go on. Our development is 28 homes. EVERY one of them has the same option of VL. No one is satisfied. Multiple homes have had downstairs floods, many septic system issues, electrical issues. They hire really low end subcontractors and don't manage them. If you buy from them, you will regret it! Our next door neighbor had over 125 items on their punch list when moving in.

    First Impressions Group - realestateagents - Updated September 2026

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