My three kids saw Dr. Bengston from 2000 through to 2020, when the youngest finally graduated from…read morehigh school. He's the BEST. He always made a point of engaging directly with the kids, talking about their bodies and what he was checking, never talking to me over their heads. Never seemed to be in a hurry and really just lovely. Once my 5 year old walked out of the appointment and announced he wanted to be a doctor! I've seen Dr. Hrbek for maybe a dozen years? She squeezed me in Friday afternoon a few hours after I was in a car accident -- and helping me avoid long-lasting impacts. She's always prepared to discuss any issues I have at my regular check-ups, and the clinic has been great about getting me in for bone scans and lab tests on short notice. Very convenient. Nothing but good care from the office.

I've been a patient at this clinic since 2007. It makes me sad to see the negative reviews of this…read morewonderful place. Anyone who reads medical news knows that throughout the US, we have a shortage of doctors, nurses and other care providers. Many have retired due to PTSD from the pandemic and/or burnout from trying to compensate for a frayed system. Private medical practices are rare these days, and an internist in private practice is rarer still. I am deeply grateful to everyone who manages to keep this clinic up and running, providing some of the best care in the city despite enormous odds, both in personnel and finances. I much appreciate being able to get multiple services there, such as lab, x-ray and bone density studies. Thank you Broadway Medical, and everyone who has or will take care of me there. You have big fans in me and my husband.

I received a bill from the Oregon clinic this morning. It was from an appt I had in 2024. When I…read morecalled them to see why I was just getting this bill today they said they had some "trouble getting authorization fully from my insurance (employers insurance). Its been over 16 months since my appt and I can no longer use my FSA for this bill- through no fault of my own. The Oregon Clinic gave me to other options and will send me to collections if I don't pay in 90 days. Beware of their billing department -they do not work with you and don't let you know if they have a bill still in process for over a year.

Stay away from The Oregon Clinic. Their business/billing department is an unprofessional quagmire…read more They over bill, they harass & then threaten the customer with collections instead of contacting the insurance provider that they THE OREGON CLINIC HAS A CONTRACTUAL AGREEMENT with. The Oregon Clinic has a structured fee schedule with in network insurance companies, the insurance carrier will only pay for fees that have been negotiated per their contract. When a patient receives an insurance EOB identifying that they are responsible for payment of a negotiated amount, the customer is legally required to pay that amount. It is then The Oregon Clinics responsibility to contact the insurance company to negotiate any additional fees outside of their contractual agreement. I will never step foot in an Oregon Clinic facility again. Once was enough. I have also informed my family practitioner not to refer patients to The Oregon Clinic. I had a procedure performed, it took them 5 months to invoice me, and paid it promptly. The Oregon Clinic is now threatening me with collections for their over charges. They will loose this one.

First time here for a diagnostic test and I was super impressed with the efficiency of the entire…read moreprocess. Similar to my experience at The OR Clinic Gastroenterology, from scheduling the appointment to checkin to the actual Cscan, everything was well orchestrated. The technician was friendly, let me know exactly what was happening and what to expect. She was kind and compassionate. I arrived 15 minutes early so they took me right back. Got me hooked up to the IV, the procedure was less than 10 minutes, then I was on my way. Plenty of parking right in their private lot. Easy access off I-84. I'd use this facility again.

Portals are the main problem with all these communications and appointments being messed up, hard…read moreto communicate. wish everything is right there instead of going places to get it done!

Writing reviews for medical centers is difficult because care and customer service can vary wildly…read morefrom person to person. Despite this Kaiser Gateway location receiving a high number of reviews that are three stars or less, I've enjoyed nothing but positive interactions here. The customer service reps at the front desk are always very kind and efficient, and there never seems to be a wait to sign in for my appointments. The lab and pharmacy seem to be consistently busy in the morning and late afternoon hours, so if you can plan your visit outside peak hours that would be best. The parking lot is spacious and offers a fair number of accessible parking spaces. During inclement weather the parking lot is always well-maintained and salted to help prevent sliding and falls. The facility seems newer than some of the other locations, and I enjoy the pleasant art and landscaping found throughout the property.

Kaiser Gateway has been wonderful for my children. Dr. John Anderson is thorough, friendly,…read moreknowledgeable, works together with my family as a team. He always remembers us as well. Unfortunately, Kaiser providers for myself haven't been good lately. All of the good providers I have seen have moved on. Two providers at Gateway failed to properly diagnose my injuries after a motor vehicle accident. They refused to manage my pain properly and although Kaiser responds to reviews, in my experience, they don't follow through on the follow up. The front desk staff are great, the lab folks are nice, and most pharmacy staff are good too. In my experience, your care at Kaiser depends on your provider. You can file a grievance with Kaiser but they NEVER find themselves of any wrongdoing, even when it's clear they were wrong.

Terrible service when it comes to your prescription refills! You call the care team and very…read moregeneric answers are provided. Constant mixed up on submitting your prescription to the Pharmacy. On multiple occasdions I have updated my pharmacy info and my prescriptions are still sent to the incorrect Pharmacy. This is my second time going without medicayoon due to Care Team B dropping the ball!

If I was a receptionist and hated my job as much as this rude person I would choose a different…read morecareer. The awesome skill this person has for making you feel unwanted and the feel

I am so grateful to the pharmacy In the middle of a…read moresnowstorm today they delivered my medication!!! Fabian just used his own truck with snow tires. Wow!!!! He met me at my apartment balcony with my prescription meds. We cannot even drive it's icy windy and super cold in the middle of a pandemic. I am speechless. These pharmacy people are always kind and dedicated. I love the whole place. Very professional!

I waited almost a year for an appointment with this office, expecting the wait would be worth it…read more Unfortunately, it wasn't. The appointment itself was disappointing. After seeing the doctor, I was left alone in the exam room for so long that I eventually got up and walked out. I was pretty much told there was no reason or need for me to come in. As I left, several medical assistants avoided any interaction with me, and the front desk staff didn't even acknowledge that I was leaving. At the time, I wasn't particularly upset. My frustration started when I received the bill. I was charged several hundred dollars. I was billed for a higher-level office visit than I expected based on the care I received. I asked my insurance and the office to review and I got canned generic responses. Between the unexpected charges and the poor customer service, this experience was incredibly disappointing. After waiting nearly a year to be seen, I expected much better communication and treatment. Based on my experience, I would not recommend this office. The wait wasn't worth it, and I did not feel valued as a patient.

The ER doctors are excellent - and give you the treatment you need - They show love and care -…read moreThe primary Doctors aren't as good - Moria Bolduc

I've had several bad experiences at the Providence ER. The last time was especially bad. I had…read moreaccidentally taken the wrong amount of my medication and immediately went to the ER to seek help. Instead of calling poison control, I was rushed to the ICU where nurses spent all their efforts into convincing me that I had tried to harm myself. During this, I had four seizures before they decided to call Poison control to receive treatment instructions. Four seizures could have been prevented if they had called poison control immediately. I bit my tongue several times and bled profusely. They told me that my tongue will heal quickly, and refused to also treat that wound. It has not healed in almost a month. I had to see my primary care provider elsewhere to receive help. I felt neglected, as if they didn't really care. They weren't trying to treat me, but shove me in their mental health unit, when I had not tried to hurt myself. Their judgement of my character and actions was unwarranted and their actions felt harsh and punitive in nature. Eventually they called poison control and administered medication that would have effectively prevented this whole ordeal. I will never go back. All of the other hospitals in Portland are far better options with far better care that doesn't lack compassion and judgement by a very near sighted and uncaring staff. I am trying to not take this personal, and ruminate, but it was traumatic and embarrassing, and has led me to seek help in dealing with it. Thanks for reading and I hope you find this helpful in making decisions on where to seek care in an emergency.

Here's the thing. We love our doctor, and we've been coming to this clinic for 12 years. We love…read morehis nurse, too. We drive from Hillsboro to get here. It's not close. When our angel doctor goes on sabbatical to help poor people in underdeveloped nations, we hang with them and see his substitute. Because he is that good. But the reception people are like the ironclad gatekeepers to hell. They do NOT want to give you an appointment, they do NOT want to send communication or questions back to the nurse or the doctor, and they will do EVERYTHING in their power to keep you from seeing them. No, you can't leave doctors or nurses voicemail, and no, you cannot e mail anybody. You have to go through them.The ironclad you know whiches. Which is actually that other word.Even though their voices are sweet, they are so NOT. Yesterday my husband got hit by a car while riding his bike to work. He is battered and bruised but thankfully, alive and not broken. Today we tried to get him in to see the doctor. Receptionist ironfisted gatekeeper girl: "Dr. __ does not have appointments." then silence. Expecting me to say something? so, I say... "Ever?" Her: "None today. You can see x doctor at 4:20 or you can call tomorrow at 7am and maybe see about another appointment tomorrow or Monday, maybe." I heard a lot of maybes. I took this other dr appointment, grudgingly, because it's all I was given. But wait, there is MORE. She calls back later " um, dr. X has an important meeting and can't see your husband. Oh, and since he hasn't been in since 2004 he needs to go to urgent care, and he will need a new patient appointment next time, and OH, we're not accepting new patients. " So, our family doctor is not my husband's doctor, because he is , oh, I don't know, HEALTHY. (Honestly, I can't get him to go in for a check up because it's so damn hard to get in.) They dumped him. I guess they will still see us, as long as we have been in the last two years, but it sounds like they could dump us too if it takes us too long to get an appointment. Which it undoubtedly will. When were they going to tell us? I filed a complaint. I also, unfortunately, am doctor hunting.At least for my husband... maybe for the rest of us? The last time my kid needed an appointment for her well child it was scarily hard to get. And the last time I tried to come in for an infection I had to go to urgent care three times in thee weeks and fail to get better and then BEG to get in. It's too much. But hey, best healthcare system in the world, right? I have good insurance. I hate to think what other people go through. ( well, I know, but it's not good for anybody these days, is it?) I know it's not the doctor's fault, but I am P.O'd HIT BY A CAR and family doctor won't see him. Seriously? ************************Update**************************************************** So, after filing a grievance this afternoon, the supervisor of clerical people ( I think) at the clinic called me and I told her my story. My husband now has an appointment with our doctor for next Friday afternoon. She explained that the computer drops you out of the doctor's caseload after two years without an appointment, but noted that if we've had him as our family doctor for 12 years she would have listened to that if it had been her on the telephone and thought about continuity of care and it would have gone better. So, it did get fixed, somewhat. I still have issues with how they triage everyone out to urgent care... why would we need to have a family doctor if every time we call his office we get sent elsewhere? especially when it's something big, like being hit by a car? I dont' know. Still pondering this one.

I saw Dr Megan Smith for an emergent swimmers ear situation. She was great, fine, however the front…read moredesk staff was oddly rude from the get go, then MD prescribed me an ear drop that was 200$ out of pocket. The pharmacy (Fred Meyer Hawthorne) was like let's find something cheaper. Umm thank you, yes!!! The medical office was slow to return phone calls, oddly continued to be rude to me, and thank god for my pharmacy for showing some customer service, I got my ear drops, literally 6 hours later, that costed me 6$. Never going back there, ever.

The midwife I saw, Stephanie Day, gave me a blood test after I told her I did not want to have it…read moredone. Once I found out I felt very violated, I only knew it was done because my lab results had it listed once they came in. I already felt like she was a very pushy provider, she never seemed to take my concerns seriously and didn't try and work with me on alternatives when I had preferences or issues with procedures. She also suggested I increase my antidepressant without alerting me that it had a chance of making it harder for my newborn to breathe when he was born. I switched to a different provider clinic after this experience.

The hospital people really know their business and take care of you. Make sure that you are…read morecomfortable and all your needs are met.

This is a for-profit, private travel health clinic that price-gouges and uses a "hard sell"…read moreapproach to get you to buy travel supplements, health supplies, meds and vaccines that you mostly don't need. First, they charge $125 just for the visit, in which a "nurse" who has no visible credentials gives you a bunch of information about the health risks of the countries you're visiting, all of which can be easily found for free online. Then they give you the rundown of the vaccines and meds you will need, using what I felt were scare tactics and pressure. The "nurse" also made untrue statements to coerce me into buying the meds/vaccines from Passport Health as opposed to elsewhere. For example, I was told I could only get a polio booster from a children's health clinic, when they are in fact readily available to adults at Walgreens. I was also told that insurance would not cover any of their offerings, which is in fact not true. I turned down many of their offerings, but ended up feeling forced into paying for a typhoid vaccine, two medications and a supplement. The typhoid vaccine was $228, which is $58 more than what Walgreens charges without insurance. Malaria medication was $68, and traveler's diarrhea medication was a whopping $75 for three pills - that stuff is only worth about $5! In total, I regrettably spent $505, which is money I may as well have flushed down the toilet. And to obtain the medication, I was taken over to this dispensing machine, through which I was required to speak to a nurse practitioner via video call. The technology malfunctioned and the office nurse had to call the NP through her personal cell phone for me to talk to. And when the NP - also with no visible credentials - came on the video, she was sitting in her car, as if she were taking the call quickly between meetings. It all felt very sketchy and unprofessional. I'm honestly concerned that the medications I received were counterfeit and will not work. After going home and realizing I had been the victim of a scam, I complained to Passport Health via phone and email and asked for, at minimum, a price adjustment to match the fair market price of the meds/vaccines, and received no favorable response. I then reached out to my health insurance company to inquire about getting reimbursed. I was told that for one of the medications, I would need an authorization from the prescribing doctor. So I called PassportHealth to obtain that, and the guy on the phone had no idea what I was talking about - it was as if he didn't even know he was working for a health-related company. (I then lost it and said some choice words to this person, which I now regret, but I don't think I've ever been so furious in my life.) While I can never get back the money that was taken from me by this sick, greedy, sham of a company, I hope others will see this and learn from the painful lesson I learned and stay away. I don't see how what PassportHealth doing is legal, and I pray they get shut down.

From the owner: Passport Health is the leading provider of travel medicine in North America. For nearly 30 years,…read morePassport Health has provided yellow fever vaccines, typhoid vaccines, malaria medication and more to help protect millions of global travelers against potentially deadly tropical diseases. With nearly 300 travel clinics across North America, like this one south of the Portland International Airport on Sandy Blvd, Passport Health is proud to offer broad access to not just travel vaccines, but also valuable information to protect international travelers from illness. Give us a call today to set up an appointment for a personalized travel medicine consultation and travel health plan based on trip destinations and activities.