If I could give zero stars, I would. It started when we picked up the RV from Bedford, TX. The…read moredealer was rude, refused to show me the RV (only took my husband for a tour/instructions - even though I'm also a driver). The "provisioning kit" I purchased had 7 butter knives, 1 fork, 3 spoons, and a random selection of other kitchen things - but how are we supposed to eat (family of 6 here) with 1 fork? Then the RV started falling apart. We are currently stuck in the middle of nowhere in North Carolina waiting on our FIFTH repair stop of the trip. This is the second stop for water flowing from around the faucets and flooding the RV. We haven't even stopped for the door panels, steps, etc. THE SPARE TIRE HAD 2 NAILS IN IT...ask us how we know. The battery was not hooked up correctly and was shorting out under the bench seats. The generator stopped working. The fridge needs to be completely reset multiple times a day to keep cold. You cannot use the shower because of the flooding issues. The table screws were stripped and useless meaning that we cannot use the dining area. It is stuck in a bed position. The generator quite working. The tire sensor doesn't read correctly so it is always saying we have a flat tire when we do not. We've had to replace two tires. BUT the worst part is the customer service. We are currently waiting on a repair that would cost $897.00. We have been stuck at a repair shop with our 4 kids for almost 4 hours waiting for Cruise America to approve the estimate from the shop. Every time we call we are told that they are trying to reach a supervisor and that no supervisors are answering their messages. There is no way to speak directly to a supervisor. NO other phone numbers to call. There is no way to get help except to WAIT on the side of the road for who knows how long. What's worse is that the only way to get a refund or to make this right is to negotiate with the dealer you picked up the RV from. Except the man we picked our RV up from has the worst customer service, hates being a Cruise America dealer, I think generally hates people. What are we supposed to do??????

Absolutely the most disgusting RV I have ever seen. The generator didn't work, the fridge was…read morebroken, there were piles of dog hair everywhere, and the seats which are the beds, were so stained and full of grime that you had to wash your hands if you touched it.

Great place for service with very friendly staff. They are the exclusive facility now for my Tiffin…read moremotor home.

Great place to have your RV repaired, friendly staff, went above and beyond to get my RV slide…read morerepaired. I would highly recommend Quality RV for all your service needs.

We have never driven or ever been in an RV till we rented one from Joe and his team. There were 2…read morefamilies and it was smooth sailing from booking the reservation to picking the RV up and them explaining what every was and did. We even had an issue trying to get the TV to work when we got to our destination and we called and they fixed it over the phone with us. Incredible customer service and the next time we have to rent from Joe we definitely will only rent from them. Even the drop off was veryyyyyy easy and quick. Thanks guys for making our trip so awesome.

My wife and I and two other couples rented the Sprinter RV from Luxury RV rentals for a 9 day trip…read moreand we could not have been more satisfied with all aspects of the experience for the following reasons: 1. Sprinter RV is a great choice to meet our needs as a cruising vehicle 2. Garrett did a very thorough walk thru and training session before our departure 3. Larry and Joe where professional and reasonable during the rental negotiations 4. When we had some minor operational issues during our trip, they all offered solutions in a timely manner 5. We would not hesitate to rent from Luxury RV Rentals in the future with the confidence of being treated in a personal and professional manner. On behalf of my wife and our friends, thank you for making it a memorable trip. Best regards, Mark and Nancy K.

Most people expect perfection and every business has flaws but what sets this location apart is…read morethey strive to make things right. Shout out to Gavin for going above and beyond to fix a miscommunication!! He was awesome. The service team was awesome.

RV owners should strongly evaluate where that service is performed…read more We brought our Ember travel trailer to Camping World - Concord, NC for what should have been minor, manufacturer-approved warranty repairs. We had already coordinated the claim and parts directly with Ember, who was responsive and supportive throughout the process. Unfortunately, once the camper was in Camping World's custody, the experience turned into a months-long ordeal. During the service period: * Parts ordering was repeatedly delayed despite the issue already being diagnosed * The manual brake system housing/frame area was damaged while in service * All entertainment system connections were removed or disconnected for unknown reasons * Water line connections broke while the camper was in dealer custody, later requiring repair * Our Lippert jack is now non-functional and must be replaced * The camper sat on their lot for an extended period, resulting in four months of storage costs To be fair, our Service Advisor Ryan Jacobs was consistently professional, polite, and responsive. He appeared to be navigating delays and capacity issues beyond his control. Since getting the camper back, we have also noticed small irregularities such as items being out of place or missing (including brand-new headlamps and flashlights stored inside). While minor compared to the larger issues, it raises concerns about how the unit was handled while in service. Ember's support during the process was excellent. Unfortunately, the same cannot be said for the dealership service execution. Based on our experience, we cannot recommend Camping World - Concord, NC for warranty service.

Suzzanna helped us get our storage unit organized for right size which we appreciated her helping…read moreus figure out the size. She was caring kind and efficient. She also helped us with getting a U-Haul rental. We ended up moving ourselves as our movers that we had scheduled to help us cancel. She helped us organize all that last minute and took the stress out of moving. Thank you so much, Suzzanna!!!

From the owner: Storage Solution Denver in Denver, NC offers secure, convenient storage with drive-up access and…read moretemperature-controlled units. We provide Boat, RV, and vehicle storage including fully enclosed options to protect your investment year-round. Our gated and fenced facility features electronic gate access and 24/7 video surveillance for your peace of mind. Flexible payment options include most major credit cards, auto-pay, online bill pay, and cash. Whether you need extra space for personal or business use, Storage Solution Denver is your trusted local choice for safe, accessible, and affordable storage solutions. Visit us today!