We've used Millennium Pools to open, close and service our pool (as needed) for approximately the…read morelast five years. After having poor experiences with some of their competitors, I've been very pleased with their professionalism and attention to detail while still offering competitive prices. I appreciate their work order reports and the very detailed pictures that they include. I also wanted to call out two of their employees, specifically -- Nahum and Miguel. This year, due to all of the snow, our pool cover caved in and the pool cover pump accidentally pumped out most of the pool water before we discovered it. That, coupled with lots of leaves in the pool, made for a much more difficult opening this year. Nevertheless, Nahum and Miguel went the extra mile to get the pool to open very clean and clear. They spent extra time but did so with a very positive, helpful attitude that I appreciated. I would highly recommend them.

Update: After posting this review, Millennium Pools reached out to us and worked with us on an…read moreupgrade we were considering for our pool. We appreciate that gesture and their willingness to address some of our concerns. While our original experience and the delays remain unchanged, it is only fair to acknowledge their effort to make things better. After more than six weeks, our pool liner project is still not complete because Millennium Pools has measured the liner incorrectly multiple times. We are now waiting for a third liner and hoping it finally fits. To make matters worse, the company removed our old liner and left our pool empty and without a liner for two weeks while we wait for the replacement. What should have been a routine liner installation has turned into a lengthy and frustrating process. The company has offered no discount or compensation for the delays, inconvenience, or loss of use of our pool, despite the fact that the mistakes were entirely their own. We have spent tens of thousands of dollars with this company and expected better service, communication, and accountability. Based on our experience, we cannot recommend Millennium Pools.

I've been a customer for 5 years. THE WHOLE STAFF is just so amazing. I look forward to going in…read moregetting my water tested and picking up what we need for our pool. Bob and Chelsea are simply wonderful and will take the time to help you with anything you need!! Makes me happy to support a local business!

I'm a long time customer for a reason. These folks are professional and extremely competent,…read moreworking both on my spa and now my pool. Despite being fully booked on the holiday weekend, provided expert guidance over the phone and after hours to get my pool pump running. Now that's service!

This is the first year I have used Summit Pools and they have been excellent. Their prices are…read morevery reasonable and my pool has never been cleaner and the water clearer. Today I thought the pump pressure was too high and they addressed it right away. No hassles and no additional charges. This is outstanding customer service. I am a very happy customer and highly recommend Summit Pools.

I had Summit pools install a liner and new light spring of 2024. The liner has a weak point which…read moreis now dragging down the beading. The light is now full of water and the material used to seal it has failed and deteriorating. I have emailed several times just to be ignored and ghosted. I would not recommend this company to do any work on your pool.

Whitey takes his pools seriously and knows what he is talking about. He's old school so if you want…read moreto communicate with him, it's via phone calls and he's got a unique personality. What matters overall in a very niche repair field is follow through. Whitey will take good care of your pool and he demonstrates gratitude even to people who call around for quotes and end up going another direction. Originally we were debating which company to use to repair our pool liner and steps and had gotten quotes from several companies. We went with a company that claimed they could refurbish the steps... well we learned the hard way that some things are just too good to be true. I regret not just finding a way for Whitey to do my liner. I know he would have done it right and taken the time to answer all of my questions. I know this because my neighbors who we referred to him said that was their exact experience. He and his son kept coming over to check and monitor the refill of the pool once the liner was installed. Our experience with another company was not like that whatsoever. We kept having our calls and texts with legitimate questions ignored. If you call Whitey he may not pick up right away but he will call you back when he has a moment and will answer your questions. I appreciate that after 4 months of going back and forth to get a clear picture and answers. I also would say that when you look for companies to fix your stuff pay attention to the recency of reviews. I was floored when I saw the ratings on this website and a couple of other places. Whitey has customers spanning back decades. If I had to guess, many of them are old school too and won't take the time to jump online and leave a review. Anyways, after calling around in August and getting ignored by other companies or being offered ridiculous prices for a basic cover, we reached out to Whitey to get a cover on our pool. He's been updating us along the way and came out when he told us he was going to come out. Whitey prices competitively and because he's been in the business for years he has connections that help him get the job done for his customers. He even will go the extra mile to help you get things fixed that...well... you decided to have someone else attempt to. Now put up a website so I can leave you a Google Review too!

Whitey is very knowledgeable and did a fantastic job installing our pool liner. He is one of the…read morehardest workers. Our pool is very old and very big so his coming alongside us to help was awesome. He gave us the best deal of any of the other pool companies around. Some people might be turned off by his personality but he cares about the work he does and it shows. If you are patient with him he will give you quality work for a great price.

Excellent communication and pool cleaning resulted in removal of stains and we now have a pristine…read morepool.

I have used Dolphin for 2 years for weekly pool service. They have been fantastic! On time,…read moreresponsive and did quality work.

Very responsive up front, but when it came to the details it appears they were no longer interested…read morein repairing my pool hear pump. Ghosted and then a no show at appointment time.

Joshua was amazing. He was quick to responses and very very accommodating. He was flexible on…read moreschedule and provided in depth knowledge and advice. I will 100% continue to use his services in the future.

Dima and his team are absolutely wonderful. They have opened and closed my pool for several years…read moreand they always do an incredible job. They do such a great job closing the pool that is it always ready to use within 24 hours of opening in the spring - clear water and perfectly balanced chemicals. This year, I unfortunately had mice eat through some of the elements for my pool heater and Dima came out to troubleshoot and fix quickly. He even cleaned out the mess the mice had made and took steps to deter them from coming back. Dima also spent a great deal of time completely rewiring my pool pump and equipment (it was wired wrong by the pool builder) so I could control everything via the app. If you're looking for a knowledgeable, reliable, and trustworthy residential pool service definitely use DMV Pools!

Been a pool owner for many years this was the first time the pool was swim ready upon opening, they…read moredid an amazing job closing it and opening it, sparkling clear water on day 1. They also replaced my filter and it was smooth and excellent communication the entire way.

We had a great experience with Imperial Pools - We have a 22 year old Anthony Sylvan pool that…read moreneeded a full face lift. Rado, from Imperial Pools, provided a clear and complete estimate of the work and materials. Before starting the job, he checked with us to make sure the coping and tile were the color expected. Removing the old coping and tile was done quickly and the job site was cleaned up every day. the new coping and tile installation, and the plaster resurface with "diamond bright" turned out great. They changed the lights and installed a new computer/wireless controller system. All of the work was done on time and within the estimate provided. We are very happy with the final product and the process along the way.

To start, I reached out to 7 different companies to get quotes for winterizing my pool. It's the…read morefirst year we have it (above ground, Intex 12x24) and I wanted a pro to close it and prep it for the winter months. Of the 7 companies I contacted, I heard from 5. Rado of Imperial Pools was by far the most professional reply. His email was prompt and courteous AND listed every service that he would provide as part of the winterization. He wasn't the least expensive, but because of his detailed proposal (email) and his prompt responses to my follow-up questions, I chose Imperial Pools. We scheduled for 8 am and he was right on time. Rado worked with two other gentlemen and they were all knowledge, professional and efficient. They wore masks and were careful to stay socially distant. They moved through each part of the process quickly and carefully and had all of the right equipment to do the job properly. In addition to partially draining the pool, adding the winter chemicals and removing the pool's stairs, they also blew air through all of the equipment and hoses. They carried the pool equipment (pump, filter, salt water/chlorinator) to my garage. The hoses were all bagged and stored for the winter. I am truly grateful for the excellent and efficient service. These gentlemen were top notch and I look forward to using Rado's company again. I can't recommend them enough! Hire them for all of your pool service needs!

$1871 later and my hot tub remains unserviceable. i'm done with this guy. Among other things, he…read morereplaced the heater and it started leaking within a year.

Bernardo is an experienced and excellent technician. We chatted about his impressive engineering…read moreand technical background, which became clear as he started to troubleshoot my hot tub. He identified a faulty relay switch (worked intermittently) that three other hot tub service providers could not find. He has great resources to find the parts, the correct OEM parts, and installed them quickly and without fail. He is kind and courteous. Top quality and service! Highly recommend. Post Script: it's worth mentioning that all repair and tech support companies charge a diagnostic/service call fee.

Sandie H. at Fairfax is your go to there. kind, friendly, and trusted us like family…read more Thank you !!!!

I have seen the bad reviews but not with me. I recently bought from Sandie and she was / is…read moreawesome. She is friendly, kind, caring, and went above and beyond. I recommend her for all your hot tub needs. Thank you Sandie. I hope you see this as you are the best.