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    Imperial Pools

    5.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

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    4 years ago

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    6 years ago

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    Millennium Pools & Spas

    Millennium Pools & Spas

    3.8
    (63 reviews)

    We've used Millennium Pools to open, close and service our pool (as needed) for approximately the…read morelast five years. After having poor experiences with some of their competitors, I've been very pleased with their professionalism and attention to detail while still offering competitive prices. I appreciate their work order reports and the very detailed pictures that they include. I also wanted to call out two of their employees, specifically -- Nahum and Miguel. This year, due to all of the snow, our pool cover caved in and the pool cover pump accidentally pumped out most of the pool water before we discovered it. That, coupled with lots of leaves in the pool, made for a much more difficult opening this year. Nevertheless, Nahum and Miguel went the extra mile to get the pool to open very clean and clear. They spent extra time but did so with a very positive, helpful attitude that I appreciated. I would highly recommend them.

    Update: After posting this review, Millennium Pools reached out to us and worked with us on an…read moreupgrade we were considering for our pool. We appreciate that gesture and their willingness to address some of our concerns. While our original experience and the delays remain unchanged, it is only fair to acknowledge their effort to make things better. After more than six weeks, our pool liner project is still not complete because Millennium Pools has measured the liner incorrectly multiple times. We are now waiting for a third liner and hoping it finally fits. To make matters worse, the company removed our old liner and left our pool empty and without a liner for two weeks while we wait for the replacement. What should have been a routine liner installation has turned into a lengthy and frustrating process. The company has offered no discount or compensation for the delays, inconvenience, or loss of use of our pool, despite the fact that the mistakes were entirely their own. We have spent tens of thousands of dollars with this company and expected better service, communication, and accountability. Based on our experience, we cannot recommend Millennium Pools.

    Whitey's Pool Service

    Whitey's Pool Service

    3.1
    (8 reviews)

    Whitey takes his pools seriously and knows what he is talking about. He's old school so if you want…read moreto communicate with him, it's via phone calls and he's got a unique personality. What matters overall in a very niche repair field is follow through. Whitey will take good care of your pool and he demonstrates gratitude even to people who call around for quotes and end up going another direction. Originally we were debating which company to use to repair our pool liner and steps and had gotten quotes from several companies. We went with a company that claimed they could refurbish the steps... well we learned the hard way that some things are just too good to be true. I regret not just finding a way for Whitey to do my liner. I know he would have done it right and taken the time to answer all of my questions. I know this because my neighbors who we referred to him said that was their exact experience. He and his son kept coming over to check and monitor the refill of the pool once the liner was installed. Our experience with another company was not like that whatsoever. We kept having our calls and texts with legitimate questions ignored. If you call Whitey he may not pick up right away but he will call you back when he has a moment and will answer your questions. I appreciate that after 4 months of going back and forth to get a clear picture and answers. I also would say that when you look for companies to fix your stuff pay attention to the recency of reviews. I was floored when I saw the ratings on this website and a couple of other places. Whitey has customers spanning back decades. If I had to guess, many of them are old school too and won't take the time to jump online and leave a review. Anyways, after calling around in August and getting ignored by other companies or being offered ridiculous prices for a basic cover, we reached out to Whitey to get a cover on our pool. He's been updating us along the way and came out when he told us he was going to come out. Whitey prices competitively and because he's been in the business for years he has connections that help him get the job done for his customers. He even will go the extra mile to help you get things fixed that...well... you decided to have someone else attempt to. Now put up a website so I can leave you a Google Review too!

    Whitey is very knowledgeable and did a fantastic job installing our pool liner. He is one of the…read morehardest workers. Our pool is very old and very big so his coming alongside us to help was awesome. He gave us the best deal of any of the other pool companies around. Some people might be turned off by his personality but he cares about the work he does and it shows. If you are patient with him he will give you quality work for a great price.

    Imperial Pools - poolcleaners - Updated August 2026

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