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    First Love Charters

    5.0 (1 review)
    Closed 10:00 am - 3:00 pm

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    10 years ago

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    Fish 'n Fun Boat Rentals

    Fish 'n Fun Boat Rentals

    (18 reviews)

    We called on short notice. Ray and his team accommodated us right away. We met Ray at the marina we…read morewent over some basics. He shared his knowledge of the area and places that may interest us. Gave us a map and some good advice and we were on our way. We ended up hanging out at the sandbar. Then went out to west turtle shoal and then finished out at coffins patch. The boat ran great. It was a great day. We ended up seeing a pod of dolphins, a couple sea turtles and a spotted eagle ray. And about a million fish while snorkeling at coffins patch. We will be back. Thank you Ray

    We were scammed. We…read morebooked a boat rental with this company **six months in advance**, so we were extremely disappointed when we arrived and were told our reserved boat had broken down. Ray offered us a larger boat at the same price, and we signed a contract for the replacement boat covering the same **three-day rental period** as our original reservation. However, at the end of the **first day**, we were unexpectedly told that we only had the larger boat for one day because it had already been rented to someone else. This was the first time anyone had mentioned that, despite the contract we had signed. Ray and Barbara told us they would try to find us another boat and give us a call. We never received a phone call or any follow-up. The situation became even more frustrating when we requested a refund for the days we were unable to use a boat. Barbara initially told us we would be able to receive a refund, but after that it became very difficult to get answers. Ray would not return or answer our phone calls. While trying to resolve the issue, we went to Duck Key Marina, where the company was previously located. We were told that similar situations had happened to other customers in the past. We understand that mechanical problems happen, and we would have been understanding if the situation had been handled professionally. Unfortunately, the lack of communication, failure to honor the signed rental agreement, and difficulty obtaining a refund turned what should have been a great vacation into a very frustrating experience. I cannot recommend this company based on how our reservation and refund were handled.

    First Love Charters - boatcharters - Updated August 2026

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