This is a smaller marina with fantastic and reasonably priced boats. The owners were helpful and…read moreeasy to work with. The 18' boat we rented was impeccable. This was one of our favorite ways to spend the day for sure and the marina was so great to work with!

This is by far the worst marina I've ever been to. I drove 61/2 hours to work on a boat for a…read morecustomer when I get there the gentleman says he closes at the thinking he was going to lunch but instead he was going home and was closed the next day all I asked for him to gi me 1/2 hr but was told that he wanted to go home. I do not recommend anyone to take there boat to this marina

I dropped off my boat on the first of June 2025, took almost 4 weeks to get. Quote. Received the…read morequote and paid for all parts and partial labor up front. 30k its now 2/25/26, still no boat and was told I wouldn't be getting products I paid for in advance, $4k in 6' power poles, ive seen 2 different engines on my boat one a 25 ajd the second a 2026 115, instead, I was told that I owe 6k for a boat that doesn't rrun and doesn't have parts I prepaid for and I owe $500 @ day for storage when I signed no agreement regarding any sort of storage fees. I dont need to say where im going with this as most know what to do at this point. Im advising my fellow Americans of the dirty that was done to a wartime disabaled veteran. Phots below. no engine in the last photo. This is the condition of my boat afte 30k up front with partial labor.

I had Brett and Big Pine Marine install my Bob's Machine jack plate on my bay boat. Fantastic…read moreservice! Brett called as soon as the parts came in and got it installed very quickly. They even picked me and the boat up at the ramp. We had to adjust the motor height and Brett dropped everything to get it done quickly and the boat back on the water. A++ Thanks!

Took the boat out from 9:30- 3 ish, we had a blast the people were very nice and the whole…read moreexperience was easy going

Rented 21' deck boat for a week in Duck Key, FL…read more DO NOT, repeat DO NOT take anything they say unless they show you the written instruction in the contract AND TAKE YOUR OWN PHOTO OF BOAT, INTERIOR, TOP AND ESPECIALLY THE PROP. They charged us $196 to replace an already beat up prop they said we damaged. Best of all they said WE SHOULD have taken a photo before we took possession and they TELL their customers to do that. NOT TRUE. Probably nice folks but not happy with their treatment. Maybe THEY should take a video of equip and prop WITH the customer upon taking possession to prevent any dispute. But that would weaken their ability to keep there boats like new at renters expense.

Great Stay With Some Service & Logistics Gaps…read more Overall, we had a genuinely great experience as first-time visitors traveling without kids but with service animals. The property shines in many areas, especially if you're looking for a relaxing resort atmosphere with beautiful water views, pet-friendly accommodations, and a fun, laid-back vibe. That said, there were a few frustrating misses that held this back from being a 5-star stay. THE GOOD * Beautiful beach & lagoon area - Easily one of the highlights of the property. Relaxing, scenic, and fun overall. * Salt + Ash is a must - Exceptional food and one of the best dining experiences on property. The wine selection was top-notch and the beef tenderloin was outstanding. Easily our favorite restaurant. * Incredible staff throughout the resort - Bell staff, valet, oceanfront servers, housekeeping crew, and pool staff were consistently kind, personable, and welcoming. * Staff who go above and beyond - Huge shoutout to Joshua, who helped us secure chairs near the adult pool, and Danielle, who took time to chat, swap stories, and made us feel genuinely welcome. Hospitality like that sticks with you. * Captain's Suite is worth the upgrade - Strongly recommend spending the extra money if budget allows. The added space made the trip: dining area, living room, fridge, two toilets, large balcony, and beautiful water views overlooking the pool and lagoon. It elevated the experience tremendously. * Extremely pet & service animal friendly - This place deserves serious praise here. Few resorts feel this comfortable and accommodating for travelers with animals. Staff were respectful, welcoming, and there were no awkward restrictions or friction. If you travel with pets or service animals, this property stands out. * Tiki Grill - Great atmosphere for drinks and relaxing. Perfect for unwinding poolside. * 20% off dining on property helped offset costs - Appreciated perk considering resort pricing. THE NOT-SO-GOOD * Front desk communication & housekeeping logistics need work - This was our biggest frustration. We stayed in a Captain's Suite and requested both a room cleaning and balcony cleaning (bird droppings had accumulated on the balcony) around 10 AM. The front desk wrote down our room number and assured us it would be taken care of. When we returned around 3:30 PM, neither had been done. By after 4:30 PM, the room had finally been cleaned, but the balcony still hadn't been addressed. When you pay extra for a premium room and oceanfront balcony experience, this feels disappointing. There also seems to be a mild pigeon issue, and balcony maintenance should really be part of a regular checklist. Some simple bird deterrents or more proactive cleaning would go a long way. * Concierge/text support didn't materialize - We were told we'd receive a concierge-style welcome text shortly after check-in for support/questions. Unfortunately, we never received it. To make matters worse, the room phones didn't work, meaning concerns had to be addressed in person while waiting in the front desk line. * Food quality was inconsistent - Salt + Ash was phenomenal, but not every dining experience matched that standard. Tiki Grill: Great drinks and atmosphere, but the food was forgettable, under-seasoned, and not something we'd order again. Fine in a pinch. Angler & Ale: Beautiful waterfront views and exceptional staff, but the food leaned heavily fried and felt more like average bar food than resort dining. Fish and chips were disappointing. Oddly enough, the banana split ended up redeeming the meal. * Convenience store prices were shocking - Convenient? Yes. Affordable? Not even close. A few sodas and snacks escalated to $60+ surprisingly fast. I expected a slightly easier option versus restaurant pricing, but the markup felt extreme. * Parking costs add up - Valet runs about $40/day and self-parking is roughly half, but expect around a 10-minute walk with luggage, making valet feel almost mandatory. FINAL THOUGHTS Despite some communication breakdowns and uneven food experiences, we truly enjoyed our stay. The Captain's Suite, peaceful balcony views, fire pit at night, lagoon, beach access, pickleball, and pet-friendly atmosphere made for memorable moments. My advice: upgrade to the Captain's Suite, eat at Salt + Ash (seriously, get the beef tenderloin), enjoy the tiki drinks, walk the grounds, soak in the sun, and be selective about food choices elsewhere. Use the convenience store sparingly. Fix the housekeeping/communication gaps, improve how guests can raise concerns without standing in line, and clean those balconies consistently--and this place could easily become a 5-star destination.

We recently stayed at Hawk's Cay and had nothing short of an awful experience from start to finish…read more I was so incredibly excited to stay here, as I've heard incredible things about the resort. I can confidently say I would never stay here again after our visit. We arrived about 30 minutes before checkin time (around 3:30pm) and were told our room was not ready yet. No problem. Our baby was due for a nap so I took him around the beautiful property to sightsee. At 4:05pm they called me to tell me our room was ready. We went upstairs and I was about to put him down for a nap, but I realized we were in a double queen when we had booked a resort king. Also, there was no pack 'n play set up as I had requested in our reservation. With a now crying baby in my arms, I called the front desk and let them know they had put us in the wrong room. The woman told me to come down to the lobby and she would meet me there to bring us to the last remaining king. Why weren't we put there in the first place? We went down to the lobby and waited about 20 minutes before asking to speak to a supervisor. The woman told me the original person coming to meet me was on her way. I expressed my concerns to her while she took me to the new room and she apologized politely, but after arriving in our new room (again with no pack 'n play set up), the entire checkin process took an hour and a half. My now overly tired and incredibly cranky baby was crying as I tried to get him down for a nap in our new room. We were interrupted by the woman coming back with our keys, then 10 minutes later a man knocked on our door with a folded up pack 'n play and asked, "You know how to set this up, right?" Now on the verge of tears, I asked him to please set it up for me. He cranked it open and told me there were "linens to put in the bottom for the baby." When I inspected it, it looked broken and rickety on the bottom with no padding. Linens are a serious SIDS risk for babies, so I'm not sure why such a nice resort couldn't provide us with a safe, non-broken crib. We did not end up using it. That evening when we were getting ready for dinner, there was an ironing board with no iron in the room. We called and they brought one relatively promptly. The air conditioning must have had an issue because it could not have possibly been any louder. On top of everything that had made our evening so stressful, the alarm in our room went off at 5:45am, waking the baby and myself up an hour earlier than normal. This threw off our entire next day as well. The resort does not provide "do not disturb" tags inside your room, so during his first nap of the day housekeepiAng knocked loudly and barged into our room! I tried to speak to a supervisor and all I got was an insincere, unconvincing apology. What was supposed to be a relaxing stay at one of the most highly-regarded resorts in the Keys was the most stressful (actually, the only stressful) experience I have ever had in the Keys. To have spent over $400 on a room and had such a disappointing stay was unacceptable. Do not recommend.

My husband and I had a fantastic time inshore fishing with Captain Jeff Malone, owner of Tarpon…read moreTime charters, on his Dorado. We booked a mornin half-day charter and were able to land tarpon and permit among other species. Permit were my favorite! I admit I'm not the most independent angler, and Jeff was super helpful in giving me guidance and help when I needed it. Jeff knows what he's doing and knows the area well.

Great fishing charter for backcountry fishing and tarpon fishing. We were with Jose. He has lived…read morehis whole life in the keys and has fished most of his life here. Great guide and friendly. We caught a good number of fish. He knew right were to get bait from the ocean. We were able to catch a coupe big sharks as well. The owner, Jeff, was nice as well. The rate was competitive.

Just another fantastic trip with Captain Doug. He put us right on fish, and my daughter caught her…read morelimit of Mangrove Snapper. Not bad experiences for an 8-year old...

I highly recommend Capt Doug & Always Enough Sportfishing. I contacted him by text and he was very…read moreresponsive. He worked to set up a split charter for me and provided vital information regarding the trip. His boat and equipment were in top shape and once on location showed us various methods to catch fish. Capt Doug was very pleasant to fish with and if the fish weren't biting in one spot quickly moved to another. I'll definitely book with him again!

Little conch was more than we could expect! We were three families with kids from 2-14 years old…read more Everyone had an amazing time and the great Herron house had everything to make our trip relaxing and stress free. We even had our own private pool! At arrival and every day the staff at the resort were super friendly. Upon arrival the house had a few issues, when we told the front desk I kid you not, everything was immediately fixed. They allowed free issued of paddle boards and kayaks which the children really enjoyed. The island is in the middle keys, an easy drive to the supermarket and an hour from key west, which I highly recommend! We even were able to rent a boat for the week and dock it at the resort with no issues! I highly recommend the resort!

We live in Fort Lauderdale and like to escape to The Keys whenever possible. We have always wanted…read moreto stay at Little Conch Key and finally made it this past week. We were delighted in so many ways. We stayed in the Fighting Conch Cottage. It is situated on the man-made beach. There are 3 cottages like this. View is spectacular. Hammocks, chairs and thatch huts for coverage. The cottage is well appointed with full kitchen and separate bedroom. Modern bath and very clean. Great AC. The grounds are so relaxing and they have free paddle boards and kayaks (most places in Keys charge extra). Plenty of parking. All of the other cottages seemed quaint as did the pool area. I have never been so relaxed. I slept for 4 hours under the thatch roof on the first day. For tourists: Remember that the Florida Keys are rock islands. You won't get a white sand beach. That is the norm. Any beach is man-made in the Keys. The same goes for here. The beach is man-made but very nice. It is grassy in the water. This is normal for the Keys. The nearest food is about a 12-15 minute drive to Marathon. We loved being this secluded but do know that you'll have a short little jaunt for food. We will definitely be back.