First time at Jojo's Nail Spa about 7 weeks ago. Since then, I have made 3 additional appointments…read more I appreciate Jojo greeting me everytime I've walked in. I am extremely meticulous and mentioned prior to booking that I'd prefer someone who is precise and attentive. I ended up with Sha Sha, and she was wonderful. Her station is to the right once you enter the spa. I was transferred to her chair shortly after another technician had started, and she immediately took the time to understand exactly what I wanted. I'm so glad she spent a good amount of time asking and confirming because there was miscommunication and misunderstanding from the first technician. In this transition, she even consulted with Jojo, the owner, to confirm my desired nails for today's visit. Shasha is extremely detail-oriented: checking the shape after each nail, confirming the correct color of my powder base before starting, asking about my preferred French tip thickness, and pausing every couple of nails to ensure everything met my standards. I definitely gave feedback as she was working on my nails, and she made sure to complete everything to my liking. I truly appreciated her patience, communication, and commitment to getting every detail right. I know I am high maintenance; however, I certainly made our experience together worthwhile. Thanks again, Sha Sha. FYI --They take both cash and card payments. There is a 5% discount on cash payments. If you use their ATM, there is a $2 fee. There is no added tip line when you pay with a card, so cash, Venmo, Zelle, or CashApp tip is preferred. I think all of the technicians have a QR code to scan for tips.

I've been on the hunt to a good quality nail salon, but unfortunately this one isn't it…read more I got a pedicure and had to wait about an hour for a walk in which is fine, but they sat me in a pedicure chair turned on the water and walked away. I had to ask someone else to turn off the water because it was about to overflow then the original girl who turned it on SPRINTED back to turn it off and was apologizing. But never asked me about the water temperature which was scalding hot and obviously steaming so I couldn't even put my feet in. Then someone who came in after me got their pedicure first and a second person that also came in after me was going to get theirs started until another employee yelled at them to do mine first instead. Then the actual pedicure wasn't great. He did not scrub my feet or even trim down my cuticles which are some of the most basic parts of a pedicure?? Definitely not with the money and will not be coming back.

I stumbled upon this quaint shop while visiting family in Gates Mills Ohio. Everyone else I called…read morewas appointment only and she asked how much time I had and told me to come right over. I wanted a pedicure and to have my acrylic nails filled and I'm so picky about my nails. Tracy is the owner she is a delightful, kind and Amazing woman with a beautiful heart. My pedicure was fabulous and I just relaxed enjoy the moment. The ambience in the colors of the room and the music playing and just relaxed me and put me into a Zen state. The last place that had done my nails had a wreck them and I was embarrassed even show them to anyone her eyes popped when she saw them. She said don't worry we will fix you right up. My nails are so beautiful I cannot believe it they look exactly like my own nails and the color she chose for me is out of this world. I highly recommend the shop to get all the personal care your nails your feet and your spirit need. You will not be disappointed. Thank you Tracy for your expertise, your kind words, and the conversation

Went with my sister-in-law while I was in town for the holiday for mani/pedis and had a great…read moreexperience. Tracy was extremely warm and hilarious. Both she and the other nail technician (whose name I can't remember!) did an excellent job. I would definitely go back while in the area. My only complaint (which has nothing to do with the service itself) is that they need a better sign! Because it's on the second floor, it took us a hot minute to spot it.

Omg.....some of these pictures are outrages!!! Whoever did some of these nails I see in these…read morephotos, yall need to pick a different profession. I mean like what!!!!!!! I would of caused a scene, no way in hell would I pay for something as terrible as some of these, smh.

Great service! I've had pedicures by two different nail technicians & they were phenomenal!read more

BEST in town Kim…read moredoes a great job w dip nails I get a clear top coat but all the more to appreciate her skills You can't even tell it's not my natural nails Very nice staff the CLEANEST nail salon

Went to get my nails done paid to get them done they said that my card declined but it took the…read moremoney off my card so then they sent me home cause i am trying to explain to them they took my money and i received no service at all

I've been seeing Lanni at Polish Me Pretty since December of last year for acrylic nails and the…read moreoccasional pedicure. I am thoroughly impressed with not only her skills and professionalism, but all the other nail tech and cosmetologists as well! This salon is clean, affordable, and the service can't be beat. I've never loved getting my nails done, but need to keep them nice for work and Polish Me Pretty make it so much fun. Highly recommended! I have also visited Germaine for eyelashes and eyebrow waxing. She did an amazing job and was affordable as well as engaging and professional.

Angie you tried to delete the facts on my review on styleseat huh nope ill keep posting it until…read moreyou hold yourself accountable! You are not mentally stable to think people are being sent to be bothered by your messed up items n bad kids that wouldn't sit down. They were touching all your tools that you use on your clients! Your 10 yr old son stood rt next to you and opened your drawer and pulled out the magnets used for our nails to play with magnetic puddy and then passed it to your daughter! You said you was going to whoop their as.s in the bathroom too! Out of 10yrs you still dont know how to do a cats eye? You didnt even use the broken magnet rt! False reviews??? You had your kids up in there embarrassing tf out of you whining and acting up! You like to defend your bad behavior n work too. I have read your review responses to others! Yes your deflect alot. Your rude to them as well. You have probably changed what you said now or deleted them. Your not special nor is your work so pls stop. If your work is great then where is the simple cats eye on the nails??? I'll wait....rt so when I see broken nails on here (that she deleted) from reviews and your saying it their fault or they didnt keep their nails in the uv light, I know its bullshyt! You took my nails out of the light too early and my thumb wasnt even cured yet but you thought i was just some dumb client huh? Then have the nerve to ask me if I wanted a top coat??? I couldn't wait to get these breakable nails off me next day. Out of just these reviews on here its the same people leaving reviews that are your personal friends. The girl with the blue toes (she deleted) nails on here looked horrible n let's not start on the yellow nails I saw too that were broken( she deleted)... you put the tips on too low and wonder why people's nails are breaking! Then you try to say we care about having healthy nails. Talking down on clients that you cancel last minute on bc of the crap your going thru. Nobody care sweety you picked to be a crappy nails technician. Those nails was basic n so was mines! Find a new hobby this is not it for you. Be blessed with your shots in ya wrist...Just trash!I WONDER HOW MANY CLIENT YOU MESSED UP?? I WONDER HOW MANY REVIEWS YOU DELETE TO TRY TO LOOK INNOCENT..work on cleaning your area up because it shouldn't be on your 15 yr old trying to save you! Keep your kids with their fathers! Stay off that cracked up phone when you have client too we dont want to hear you talk about bs! Those Grey toe nails look horrible too they are not even shaped right lmbo. She will bring her excuse on why she sucks at doing nails too! You can run but you cannot hid lil ling ling.... these chunky ugly nails were soaked off the next day. Learn how to do a cats eye and have working magnets! What's messed up is your a con artist and can't be taken serious...even your bad kids dont listen to you! The vibe was so ghetto too...bc of your kids and your attitude!

I requested a manicure with lotion or oil for the soak. I did not want my cuticles nipped of my…read morenails filed really recklessly. My nails are beginning to split and peel so I need someone to be considerate of that and I make my request known. You would think a manicurist would know about aging nails and be considerate but not this woman. She was hostile and combative during the entire service even to the point where the receptionist looked at her a couple of times because even she couldn't believe how this woman was acting. Maybe she was a Trump supporter because that's how irrational she was. Well she doesn't have to worry because I won't be back. They don't realize how they impact their market. I have begun to take the time to do my own nails which is not rocket science by the way.

This salon was voted best nail salon in Cleveland Magazine. All the employees are friendly and the…read moresalon is clean. I usually get a mani pedi and have never had a complaint. Been going there for 30 years. love the women there!

Been coming there for the last few months for daddy daughter mani and pedis. Really quick and easy…read more The nail technicians are really good, massage chair is awesome. Not too much chatter in there which allows for some relaxation. See you all in a few days

i've been going to this nail salon since high school and I was in a rush, but my nails are very…read moreblotchy and very rushed and as a I'm actually like really disappointed how bad they did

Cathy Wood is the best hair stylist. Cathy took the time to know what I wanted and my hair needed…read more It's easy took book an appointment online. Cathy is pleasant, easygoing, professional, and patient.

I love this Salon Lofts location! Cathy Wood has done a fantastic job coloring my hair (blonder) on…read morethe two occasions I've gone to her. I originally found her through the Salon Lofts website. She is incredibly down-to-earth, fun, kind, is passionate about her craft & goes out of her way (above and beyond) for clients. Her space is DARLING & impeccable. I have a third appointment with her tomorrow & would recommend her for ALL of you hair goals!

It was my first time seeing Jo. I was there to have a full set of acrylic nail enhancements with…read morenail art & gel polish. Jo was super friendly, had a great personality but was also very clean and professional. I LOVE love love my nails and Jo exceeded my expectations! I'll definitely be back!!

I love my nails so much! Jo is so kind, listens to you and is a toral artist! Thanks for the…read moreperfect big Apple red nails!