Friendly and comfortable experience. Sam was good nail technician for a first timer for a pedicure for a guy over 70. He explained what he was going to do, made sure you were comfortable and adapted to your needs. Classic pedicure was good choice of several. Selected salon due to favorable endorsement from local hair stylist at sport clips and the learned same salon is first choice of local friend. I recommend. read more

My nail were absolutely horrible. Was talking bad about in to each other. Left stuff all over my nails. Got a dip with my natural nails, and got done over 20 minutes. Rushed when she was doing my nails. They left the dip all over my nail, and it even crooked. Don't ever come here. read more

I asked for a tapered square and I got a coffin and I decided to speak up about it and tell the manager and he started arguing with me saying my nails were to short for coffin when I hadn't asked for coffin I had asked for square and making me seem stupid don't go here the 4 people that are working here are rude and I still gave a tip be grateful I gave tip instead of insulting read more

Nail Studio & Spa - Short "square" but coffin shape - Nail Salons Near Me - Mentor, Ohio

i only came here because my regular place was booked for the weekend (so sad) called on tuesday for a friday afternoon appointment, and was assured my friend & i would be able to get done at the same time. which is perfect, because we both had things to do. walked in on friday, said we had appointments, and was told that we have to sign in on a waitlist.. which left me confused because i made an appointment ahead of time to walk in and sit down.. anyways after 15 or so minutes, they called us over to sit down in the comfy massage chairs next to each other. at least we were getting use of the chairs because it still took 15 minutes for a lady to come over- to my friends chair. we should have been close to done at this point since we booked an APPOINTMENT; but they were only just starting. ON HER. i sat watching the lady do my friends pedi, burning her with hot water & hot steamed towels that i could see were too hot because the lady couldnt hold it without Hot Potato- ing it in her hands. so horrible. finally when she was about to polish my friends toes, another lady came over and started on me.... i was so mortified. i just wanted to get out, but my toes NEEDED to be done. i would pass on this place... would not recommend at all. very disappointed:( getting in with mh regular ladh at Mentor Nails off Mentor Ave asap! read more

This is my choice for my favorite local nail salon. I live close so the convenience is there. I can almost always get in when I need to, which is always a plus. I get the stiletto shape and Sam is fantastic with shaping and he's super quick...and they last! He can do a full set of acrylics and gel in less than 45 mins. Perfect if you're in a rush. The downside is that he's not very friendly. He's short and to the point but I guess I'm not going for conversation, but it still doesn't make me feel like they care about their customers, which is important & why I took away one star. read more

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After trying couple of places around town. I decided come here. Today I went for a fill and pedicure. The staff was incredibly friendly they took care of me and makes you feel comfortable. I love how my nails looks. I'm definitely coming back read more

Nail Studio & Spa - Nail Salons Near Me - Mentor, Ohio

I've been to so many nail places in the area and this was the best one, I'm definitely coming back, they did my nails just the way i wanted and gave me fruit to snack on while I ate. Super affordable for a full set of gel acrylics and they took care of me immediately no wait time! Highly recommend!! read more

Nail Studio & Spa - Nail Salons Near Me - Mentor, Ohio

They do a great job on nails, but they talk a lot of sh*t in Vietnamese. My friend and I have been there twice within the last month and everyone has been great except the older woman who runs the shop. She was not aware we could understand her when she called my friend a b*tch for asking for more nail color swatches and called me cheap because I wanted my gel polish removed. Other than that they do a fantastic job and everyone else is very welcoming. read more

Ann (Anne) just absolutely KILLED a reshape and fixed design for me. I came in with a horrible shape, color, and botched design that was nothing I had asked for from another nail salon and they took me in here and completely fixed me up. I could not rave enough about how hospital they all were and just the fantastic work Ann did. Wish I would've gotten a before picture so you all could see the absolute glow up on these nails but enjoy how pretty the end result is! read more

Nail Studio & Spa - Nails - Nail Salons Near Me - Mentor, Ohio

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I went to this plaice for the first time on a Friday afternoon and although I didn't make an appointment and they were busy they were very attentive to me. They finished up quickly to help me. As they were doing my nails they would stop to ask if I was okay and to check if anything hurt while they were removing my gel polish. They passed out water to their customers as well. The place was very clean and relaxing. I will definitely come back! read more

Nail Studio & Spa - Dip ombré manicure - Nail Salons Near Me - Mentor, Ohio

They are very rude inconsiderate unclean .. I came for pedicure and nails pedicure was horrible as I asked for someone else to complete because the tech was done in 3mins with nail polish still on toe nails as well as rude and disrespectful when I ask to speak to someone in regards to feet wasn't done right as well as he didn't buff the sole of feet ..They were rude from the moment entering to me and another person .. I would say for $45 go somewhere else or save your money and soak in tub and dry feet that's the same look and service you get very unwelcoming and uninviting SAVE YOUR MONEY!!!! Monkey pox is definitely their.... The worst you can get read more

Came here for gel mani pedis today with my mother and honestly had the nicest time. Joe, the new manager, was professional, attentive and did a wonderful job. We were given fresh fruit, bottles of water, and the full attention of everyone working on us to ensure our water was warm enough, massage chairs were comfortable, etc. We went back and forth on chosen colors for longer than is probably normal, and they were all sweet and patient and I can't wait to go back and support this local business. read more

Nail Studio & Spa - Perfect job- super reasonably priced, couldn't ask for more. - Nail Salons Near Me - Mentor, Ohio

Just had my nails shellac painted there. I gave same person do my nails 3 times, figured she needs few times before she gets it the right way, however not only she gave me a horrible attitude when i simply asked to remove polish from my skin that was all around my nails, but also did such a bad job. I normally only leave positive reviews and only for the places i enjoy going to. This is not the case. 3 times and each one was not pleasant. Not going back there! read more

Nail Studio & Spa - Nail Salons Near Me - Mentor, Ohio

I was visiting for my cousin's wedding and had to get my nails and feet done. I come from Orange County where nail salons are on every corner but this one was by far the best one I've been to! Not only do they all speak english, friendly, and have great amenities - but they go above and beyond to make you feel comfortable and make sure you like what you get or else they'll do it over again, no problem! Wish we had more of these types of nail salons in OC. Not sure why they have such bad reviews. I did notice that most of their positive reviews have been filtered. Probably Yelp trying to force small businesses to pay them for better reviews. Anyway, definitely give them a try, you won't regret it! read more

Went in for a mani and pedi. Service was good, they even give you a little plate of fruit. My pedicure has lasted, however, I do not recommend getting a manicure. The very next day my nails were chipping and two days later they were horrendous! read more

Nail Studio & Spa - Manicure the next day - Nail Salons Near Me - Mentor, Ohio

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This place is my new favorite nail salon. Staff was SO nice and welcoming. Really felt like they went out of their way for us (as walk ins) on a busy Saturday afternoon. Complementary fresh fruit, water and they did an amazing job! read more

From the moment we walked in the owner was attentive and very kind. They offer a rewards program and have amazing customer service. Quiet and inviting atmosphere. My nails are very beautiful (I'm very picky with my nails) but Annie did an outstanding job! I will be returning for sure! read more

Nail Studio & Spa - Full Set w/ Gel Polish - Nail Salons Near Me - Mentor, Ohio

This place is awful! I reviewed them once before, about a month ago, but it seems they took my review down. In short, don't go to this place! I got a nail fungus on my toenails from here and have to put ointment on them for 2 - 4 months and no polish for 6 months until they grow out. This place uses the same files and tools on everyone and does not clean them or use new. I watched the lady use files, etc. from a Tupperware on me and then place them back in the box and put it on a manicure table. While my toenails were drying, she took the same Tupperware box and used it on the next pedicure customer. Nothing was cleaned or replaced. BEWARE of this place. You too may get a fungus!!! read more

Displeased by the service. Earlier in the day I spoke with someone she told me $35 for a gel fill and when I finally sat down they told me $45, false advertising for pricing. I made an appointment for 6:15 and they didn't get going until almost 7:00. read more

I had an appointment at 2:00 on a Saturday for dipping powder and the salon was empty which I found unusual. Paid $40+ for manicure. Biggest complaint is a drill is used to file down the cuticles, which I am familiar with from other establishments. Several times I mentioned it was painful but that went unheard and I was asked to "relax". I have two fingers/nails that are reddened and tender due to roughness of technician. I believe the tech meant well but her listening skills are lacking. Also asked for nails to be shorter due to work and that did not happen. I just was anxious to finish up and let that go. I chose this salon because it is closer to home, I will drive the distance to my former place. read more

First visit and I was really impressed. Highly recommend them. If you currently go somewhere else and are thinking about changing, don't think twice and give this place try! Friendly and knowledgeable staff. read more

Nail Studio & Spa - Very organized and very clean. - Nail Salons Near Me - Mentor, Ohio

Very professional. Every nail technician in the salon does beautiful work! The shellac seems to last longer than other places. And I believe that's due to the person doing the manicure. Ask for Evon! She's amazing! read more

I've been coming to this salon on and off for about 5 months. The employees are some of the most courteous of any salon around! They've recently done some nice decor improvements and it's always clean. I recommend this salon to anyone in Lake County!! read more

Nail Studio & Spa - Regular polish acrylic fill - Nail Salons Near Me - Mentor, Ohio

Tech was on the phone for most of my service. I left with gel polish on my cuticles. He didn't brush the oil on my nails afterwards. Disappointing experience. Wanted to wait a day or two to update on my nails. Two days later they are peeling. With so many choices in Mentor don't pick this one. read more

False advertising: The cost was advertised on the window $20 for gel nsils and i was told it would last for 2 weeks. When my nails was completed, I was told for for a manicure with gel nails the actual cost is $32. Aftet the 3rd day my nails were peeling now day 6 chipping. I could of purchased gel polish and had a better outcome. Save your money. read more

I saw Mimi's review and gave this place a try. I had acrylics and polish done. A few of my nails were crooked and the polish was put on very quickly leaving sides and cuticles untouched. They did speak in another language to each other almost the entire 45min. Not a huge deal to me, but worth mentioning as it conflicts with the review below. All in all, a 2 for having to repaint and refile the nails at home. read more

Save your money. Three days after I had my nails done there (for my wedding!) my polish chipped and the shellac manicure began to peel and chip. They are horrific at time management and rushed my service. I went back for a refund only to be told I had to come back later because the manager wasn't there. I didn't have time to go back again. I actually opened a yelp account so I could specifically warn you all. And to tell them they suck!!! read more

I have been going to this salon for two years. I have had waxing, shellac, manicures, pedicures, and my 6 year old daughter has had her nails done there several times as well. Everyone at this salon is always professional, and friendly. The salon is clean and uses very good products. I would recommend this salon for a professional, quality nail salon experience. I have never been unhappy or questioned the service. read more

They are amazing! Very friendly & welcoming, always accommodate my every need. It's always a pleasure to go there and "spend time" with Evon. LOVE, LOVE this place! I will never go anywhere else. read more

My sister and I walked in and were promptly greeted. We were given a huge selection of gel polish to choose from (including amazing polish that changes colors in different temperatures). The nail technicians were friendly, professional, and paid attention to detail. They were busy but we did not feel rushed at all. I will definitely be back! read more

My friend and i made reservations for pedicures, what lovely nice people! We both got the deluxe pedicure with gel polish. The treatment they gave both of us was so relaxing and we felt like they actually wanted us to enjoy ourselves instead of trying to get us in and out as quick as possible. They offer complimentary water and fruit which is really cute and i don't normally see that at nail spots. My feet feel so soft and well taken care of, a few days prior we came in with five ladies and they accommodated for everyone with ease. I recommend anything with their matte top coat, they also offer marble swatches to choose from. We will definitely be back. read more

My sister and I walked in to get pedicures, and we were able to sit down right away. The nail tech was so sweet, and the 3 of us just had so much fun! She did a great job, and the only reason I rated a 4 out of 5 is because there was a personal emergency, and she was left under staffed. read more

I have been to this nail studio multiple times for pedicures. They were OK, nothing special. But the last time I went in, I decided to get a manicure as well. My nails were very long and just needed to be shaped and polished. My technician couldn't speak English, so she asked if I wanted square and I said no, I like them a little rounded. She proceeded to start filing my nails and at first I wasn't sure what she was doing, but when I realized she was basically filing them to almost a point I made her stop and asked for a translator. After that she proceeded to file them straight across, so basically three of my nails on my right hand were flat teepees. I was very upset and told her to stop. They apologized and said they would have someone fix it. The new technician told me we would have to cut them all down to almost nothing in order for them to look reasonable. I agreed and let her try to FIX my nails. When we were done, I was a little upset and these things happen, UNTIL I checked out, not only did they not offer me a discount on my other serviced, BUT They CHARGED me for them to ruin my nails. I looked at the lady like she was kidding, but she was adamant. I paid my bill left NO TIP and told them I would not be returning. I know things can happen and nails grow back, BUT SERIOUSLY. There are lots of other options in Mentor, I suggest you try them. read more

I'm not one to complain but just had a horrible experience @ nail studio. If you can't do a design, say you can't instead of doing a terrible job, not listening to your customer then charging for it! read more

I have never had such horrible customer service! Showed them a picture several times of a design I wanted. The lady couldn't understand and continued. It looked like a 2 year old dipped my hand in glitter half way up my nail. When I explained it wasn't what I wanted they argued and said I never stopped them and told them I didn't like it. I stopped them 3 Times saying it wasn't what I wanted. They still charged me and I didn't even leave with polish. My advice stay away!!!! read more

I use to be a regular customer here, but after the experience I had today I don't think I will be coming back. Please bring back the regular employees these new ones are not it read more

One of the best nail salons in Mentor. Super clean. Friendly, professional, yet excellent service. I have my pedi and acrylics done here every month and they never disappoint me. Highly recommended. read more

DONT WALK...RUN!!!! Strangely the reviews for this place are TERRIBLE OR (questionably) perfect. Remember all a person has to do is download app and write a stellar review/s for themselves....I called to make an appt. and specifically told the lady who answered that I have a thickened toenail that needs extra attention.I inquired specifically if they had/use motorized files if they felt it was necessary when I arrived.They said "yes of course".When I arrived they took me fairly quickly.They had their children approx ages 11,15(boys) and 18. The 15 yo set me up on the pedicure chair ran the water in/soaked me. I was surprised but figured anyone can handle that duty and respect family businesses. After taking off my polish he gingerly/briefly worked on my cuticles. I asked if he was comfortable using electric file he replied."yes of course".He was visibly uncomfortable to work on my thickened nail.I asked if he would be more comfortable having one of the adults work on that area,there was relief on his face,he apologized(I told him it wasn't necessary to apologize).Annie came over,quickly trimmed my nails no pedicure/cuticle work.Put my feet back in to soak and kept rotating to other customers.Then had me pull my feet out,dried and lotioned them,I asked (3rd time) if she would use electric file to shape/thin nail and smooth the visible ridges from being clipped but not filed...she went and touched the device at another station and then rotated to 2 other customers. She grabbed the polish I had selected.Since she was not going to address sharp edges I politely asked for an emery board and filed my own nails. Then she (refused) kept saying "I be with you in a minute".By that time I had been there for an hour and a half. I let her know I needed to take my son to baseball.She told me she was "busy". I apologized and asked her if I could pay her 1/2, (nails less than half done,they had ACTUALLY worked maybe a total contact time with me for about 15-20), but that I needed to go even tho my nails were not done. As I stood at the check out with her with my cash extended,she proceeded to call the police (oh yes she did!!).Told them (while I stood there) that I had left without paying and would they come immediately. I called the dispatcher back on my phone.Yes they sent a squad.car. Bottom line she agreed to complete my services I agreed to pay entire amount.As soon as the officer left the shop she told me to sit "there", went on to do another client then told me to go sit on pedicure chair.Then she promptly went to yet another client. A Few minutes later she called across the shop and told me when I paid in full she would paint my nails. When I (this time)called the police she immediately came over and started painting my nails.Another customer asked.me if I wanted her to call the officer back in,as he was still in the parking lot. The officer had to stand there while she finished painting my nails. REALLY???.ANOTHER BIG ISSUE everyone should know about is THERE NO LICENSES POSTED. When Annie was arguing at the register with me that she wanted the full $$ she complained that "I worked hard for $$". I pointed out that her son had spent 10 out of 15 min they spent with me,and that I believe in paying/tipping but at this point questioned the young mans cosmetology license,could I please see it since it was not displayed (neither was anyone else's) She refused saying legally she did not have to display (in the state of ohio DISPLAY IS MANDATORY).She told me I could call the state board and check on her license (of course by this time it was after hours so I had to leave a message). But I am a licensed therapist in Ohio,anyone can go online to verify a license of any kind.I searched her name, business names,address,she advertises being an ethestician,I searched that,I searched cosmetology,managing cometologist,nail tech, NOTHING CAME UP UNDER ANY SEARCH.In all fairness I will wait for a person to verify this,before reporting this gal. But she seemed well versed in calling the police,so Im guessing I am not the first frustrated customer. At best they do an mediocre job painting nails ,forget having mani/pedicure.My advice go elsewhere. By the way in order to post I had to pick A star. read more