These movers came to my house but parked in front of the wrong house. I asked that they turn the truck around and park in front of my house instead, as I knew my neighbors usually parked in the street. Instead of simply turning around and moving (which would take a maximum of 3 minutes), they left. I waited outside in the rain for them thinking they were going to turn around the block, but when we called, they said they didn't want our business. I understand there might have been a miscommunication, but they were rude and inconsiderate. I am grateful that we were able to get in touch with movinghelp, as they were able to rebook us, but this caused undue stress and tension in an already stressful situation. read more

Terrible service, very unprofessional, not reliable and they demanded to be paid without providing the service requested. Did not know how to efficiently load the truck for delivery to uhaul. Left almost all the furniture at the apartment and left. They threatened to unload the contents of the pods and leave contents on the street if they were not given the payment code from uhaul. We are out of the money paid to them and still have to hire another moving company to finish the job. DO NOT HIRE THIS COMPANY. RUN!!!!!!!!!!!! would give a (0) if it was an option. read more

DESPITE THE GOOD REVIEWS, THE SERVICE IS NOT CONSISTENT. Do yourself a favor and book another company. This review is long because I want to spare others of the poor business from this company. I booked First Notice Moving LLC through U-haul to help load and deliver my Ubox. I called them on the day of booking to confirm the rates and if they're willing to walk up flights of stairs as my apartment is located on the 3rd floor. I spoke to Brittany on the phone. She told me that the cost would be $190 (base fee) + 50 cents for mileage to and from the Uhaul delivery. She also said that they would go up the flight of stairs; no problem or mention of anything else. When we booked the Ubox, we received a confirmation email from Uhaul saying that First Notice Moving company would contact us about scheduling. However, they did not contact us. Two days before they were scheduled to come, we hadn't heard from them so we decided to reach out. I spoke with Brittany again on the phone. She confirmed our reservation and gave us a 9am time slot to load our belongings. I also told her that U-haul told me to upload picture of areas to park the Ubox but that I couldn't add any notes to my order. She assured me that they would call me when they were en route. The night before our loading date, a severe storm hit Durham, causing a power outage. I had no internet and limited cell service. Brittany and her team arrived the next day with the Ubox. When I got upstairs, Jason, the owner, informed us that I have to pay a stair fee of $150 because I didn't indicate in my order that my apartment was located on the 3rd floor. Had I done so, he said, I wouldn't have to pay the $150. I told him that U-haul never told me to submit that information but that I had called Brittany to confirm their company goes up 2 flights of stairs. I also explained to him, as I explained to Brittany, that I could not add any notes to my order. He was indifferent and said we had one of two options: pay or be refunded. They had a really poor attitude and lack of compassion about this misunderstanding on their part. After they loaded the truck, they said we had to pay the stair fee before they would leave to drop off our box. Again, because of the storm, cell service and internet was not working. They had us stand 1.5 hrs in the sun to find a spot that had good cell service to pay them electronically. Even after we paid them and showed confirmation, they had us wait in the sun to make sure they received it on their end. At the end, they asked us to leave a review. Well, here it is. We never received a confirmation from them that they returned our Ubox. If it wasn't for Uhaul sending us an alert, we would've never known. I would never use this moving company again and do not recommend it to others. read more

They ask for full payment upfront, which had us worried. Besides that, they were responsive, reliable, professional, and hardworking. 10/10 recommend them. read more

*RUN AWAY FAST, TOTAL SCAM!!!* If I could give no stars I would. The most unprofessional company I have ever dealt with. The owner of this company began verbally threatening me when I brought to light that he did not complete the job. He also repeatedly stated that he would leave my items on the curb so that someone could steal them. He refused to pack my furniture or use any of the furniture protective covers that we paid for and were readily available. He stopped packing my uboxes in the middle of the job. I asked him to continue packing but he stated that he could not because he was "late to another appointment." I also see that he told another customer the same exact thing!! Seems he overbooks quite a lot. So, there was ample room left in my uboxes (2 total) when he left 80% of my ONE BEDROOM apartment unpacked. He claims there was no room left, but I have photos to prove otherwise. He also packed heavy items on top of smaller lighter items. I have used multiple different moving companies in the past, but please do yourself a favor and AVOID using this company at costs. Uhaul has advised that we need to pursue this legally since verbal threats were made and Jason Nesmith took our money. A total nightmare!!! read more

First Notice Transportation - Room left in box, "large/heavier" items on top of lighter items - Movers Near Me - Fayetteville, North Carolina

First Notice Transportation helped me move from my family home to an apartment. They were on time and helpful. I had two beds to assemble. We realized that the assembly was more complicated than expected. I paid their 2 hour minimum for them to return the next day to finish assembling the beds. About 3 weeks later there was a fire in my apartment building. I contacted First Notice Transportation again. I was told there was a problem with moving the bed because the screws were stripped. This was the bed they assembled three weeks earlier. My son's futon was functional when it was in the apartment. When it was moved into the new townhome the back on one side no longer functioned properly. The response was "we laid it flat in the truck". While that may be true it was no longer functional. There was expressed frustration because the team was late for another job. I hear "Thanks Ms. Moore" and the door slam. That night I discovered there were at least 10 screws missing from my daughter's bed -- the same one they assembled 3 weeks earlier. One set of shelves is now broken because of it. The business has not returned any of my texts. read more

GREAT SERVICE!!! Why are you looking and not booking? First Notice Transportation is the way to go! Hands down!! Jason got back to me promptly with a quote and subsequently the invoice. I didn't have to wait or wonder. Jason and his team was so professional, courteous, and accommodating. He did a great job helping my mom move out of her apartment. I also appreciate the inclusiveness of his quote. We didn't have to worry about securing a truck , and Jason delivered. I cannot thank this team enough. Timely, quick, efficient, and reasonably priced! I'd recommend them to anyone I know. read more

They we're great, didn't break anything on my move, we're very efficient and did it at a good price. highly recommend them if you have a move coming up. read more

I booked First Notice Transportation to unload a 16' moving truck containing the contents of a 1 bedroom apartment. This company is top notch. They were very responsive and communicated very clearly to get this part of my move organized. They showed up earlier than expected and immediately got to work. They asked where to put the items after unloading, and followed our requests to place the boxes a certain way so we could see the labels on the boxes. They made the unloading process easy and stress fee. I would highly recommend this company and would use them for any moving needs in the future. read more

WONDERFUL!!!!!!!! Highly recommend First Notice transportation and moving. Very reasonable!!!! Moved me in the rain. No complaints. Thank you!!!!! read more