Amazing effort and efficiency. Respectful. Staff awesome. Everyone friendly and politeread more

The front staff is very nice . I was taken back quickly. The nurse was attentive to my issues and…read morenurse practitioner seemed like she actually cared.

I have always had excellent service here in the past. However, I waited over an hour today…read moreconstantly being told that i was next. Repeatedly I watched other patients be taken to the back and I saw several come and go. Due to another appointment, I had to leave and never received treatment. I'm extremely disappointed.

This is an affiliate clinic of St. Elizabeth's. The staff are very friendly and knowledgeable…read more Registration for an appointment is done online and they even have instructions for registering online that you take to your car. When it is time for your appointment a staff member will come to you to let you in. It was very prompt service and the Nurse Practioner is very thorough and informative. This is my go to urgent care center.

Staff is quick and friendly, they get you in and out without any issues. They treat you with utmost…read morerespect and care

I visited this facility early March 2020. Before all the news about covid-19 hit the USA. I told…read morethe nurse practitioner that I was short of breath, had a cough, low fever, fatigue, loss of taste and smell. She told me I had a virus to go home. No tests were needed. I asked if she could order a chest X-ray and if I could get tested for covid-19 - or at least the flu. I tried to tell her I had recently took a flight to Miami, Florida to see family - but she cut me off, saying: my symptoms were not consistent with covid-19 & that she was not going to "waste a test on me". My husband and I were stunned at her response! She made me feel as if I was "acting" or "seeking attention". It was a HORRIBLE experience! The worst one I have ever had - To feel that sick & be treated so poorly by a medical professional. It's not right!!! In the end, she did order a chest X-ray, but did not do any other tests. She smugly told me that the x-ray was clear, "as she knew it would be". I went to work the next few days - I'm a high school teacher. Four days later my husband had to rush me to the hospital b/c I could not breath. I tested positive for influenza A, influenza B, Epstein Barr - & COVID-19! I was sent to Houston and hospitalized immediately. My husband had to contact the school. By God's grace, none of my students tested positive for covid-19. Hindsight is 20/20. I should have questioned her... gone to Beaumont for another opinion. But I trusted her b/c she is a medical professional! I've debated writing this review. I live in Mauriceville. My children have grown up here & I love my small town. My PCP is in Orange, my dentist in Vidor. So I did not want to cause problems. However, the lady that treated me should be aware that she was dead wrong & that her negligence could have caused an unimaginable amount of repercussions!! I could have died, leaving my husband and children alone. I could have infected all of my 157 students. I could have infected my family, friends... So many things could have happened. If she was tired, she should have gone home! It is my hope that the correct people read this review & that steps are taken so that this situation NEVER happens again!!!

From the entrance of the Emergency Room, including all the nursing and care staff in the ER, I have…read morenothing but admiration and thanks--their attention to my problem, as well as their empathy and professionalism. We have used the Victory Medical Center for years, and this high level of care has never faltered. P.S. Thanks also to Dr. Maynard, who kept us informed all through the visit. Raye Castro, Beaumont

This facility is great...everything is quick and they actually listen to their patients. We have…read morebeen in a few times and they have always been very nice and helpful. They are all about taking care of their patients and 1-on-1 care. They have brought my hubby sprites for nausea, checked him for flu, strep, etc. They treat symptoms and illnesses! Victory makes sure the patient is taken care of before they leave! Facility is clean!

The doctor didn't listen or explain my fracture Xray. I was told to stay off the foot until I…read morefollowed up with orthopedic. I asked for a work note. Return to work Tuesday after she was told I had an appointment with orthopedic Tuesday. DUH!!!!

We had the best experience hands-down of any ER we have ever been to! This is not the first time we…read morehave visited Beaumont ER on college. We continue to use them because they are so amazing at what they do! From the time I drove into the parking lot until I drove out of the parking lot, I was comfortable, greeted with friendly knowledgeable care, the environment is super clean, the staff is so patient, caring, and Family oriented. They made sure that I was comfortable in the setting, that all of my needs were taken care of, and then I felt sure about the diagnosis and where to go from there. I 1000% recommend this place to anyone who needs urgent care services. I could go on, but I think you get the point. I will add, when I left, it had started to get dark and there was a parking lot security officer who made sure I even got to my car safely. If you weren't doing ER service like this, you're doing it wrong. Every single patient should feel like a VIP.

I had a balance issue that was very different from any other time with similar issue but this…read morestaff, Dr. Roebuck, Erin, and Makayla in balance center helped me greatly! Makayla is great and caring. she is kind and informative. It is always easy to get a hold of her when you need care. Thank YOU‼

I can only say that anytime we've been to see Dr. Jeremy Roebuck he and his staff have been…read moreamazing. A highly recommend him. Thank you for the great quality of care.

Wonderful personal experience with the entire team of surgeons and staff. All were extremely…read morefriendly, caring and went the extra mile to ensure my daughter's health was first. They have always returned calls quickly, answered all questions and concerns in a in depth manner and took time to educate me in a hands on approach. Very positive personal experience.

good care of her patients. Office is very friendly . She is a great listener and will help you as…read moremuch as possible . She will help you with your pain.She is very helpful