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    First Response Water Damage Restoration

    4.3 (18 reviews)
    Open Open 24 hours

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    4 months ago

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    2 years ago

    They did an excellent job of getting our house dried out after a pipe broke and water ran while we were gone for a week.

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    2 years ago

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    3 years ago

    Great company to work with! Very responsive and so helpful. Helped coordinate other vendors as needed. Would definitely use them again

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    5 years ago

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    8 years ago

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    6 years ago

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    4 years ago

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    6 years ago

    I have used them for two different water damage incidents and Brent was always out the day of and had the areas dried out very quickly!

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    4 years ago

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    Brent R.

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    8 years ago

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    8 years ago

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    6 years ago

    Showed up quickly and brought everything they needed to start the dry out immediately. Highly recommend them!

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    9 years ago

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    11 years ago

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    10 years ago

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    Review Highlights - First Response Water Damage Restoration

    Brent and his team were early for our appointment (how often does that happen?), so the visit started off on the right foot.

    Mentioned in 7 reviews

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    Puget Sound Water Rescue

    Puget Sound Water Rescue

    (89 reviews)

    Beacon Hill

    One morning, I woke up to a lake in my kitchen. I called PSWR and Matthew immediately responded. If…read moreI were to use one word to describe Matthew and his company it would be, "Godsend." Matthew is one of the very few people I have dealt with that understands business is still about people. He educated me on my specific situation and proposed an honest assessment along with a solution to my specific problem. In addition to lowering my anxiety and solving my problem, he went above and beyond by providing me with ideas and further insight on options to help identify water leaks before they turn into a nightmare. He also made recommendations on contractors for my kitchen restoration as well as home owner insurance companies. I've never met anyone as passionate about mold as Matthew. Enthusiastically, he explained how mold grows and what it does in order to multiply and protect itself. It was actually quite fascinating. There is no question Matthew gets it. He understands his business and he understands people. He listens to his customers, is empathetic, and he charges fairly. He responded immediately, listened, reduced my anxiety, educated me, and executed his work flawlessly. He is my "go to" for anything water damage related moving forward. ServPro who?!

    A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

    Restorion

    Restorion

    (62 reviews)

    A few weeks ago, we discovered a leak from our 2nd floor bathroom which damaged the bathroom…read moredirectly under it, and dealing with the water damage was incredibly stressful. The team at Restorion took complete care of us, handling both the mitigation and restoration flawlessly. They also helped us handle the communication with our insurance company, which took a massive weight off our shoulders. They were always polite and on time. They took great care to protect our home and furniture and make sure there is minimal disruption during the process. Jose also personally examined the work at every single stage to ensure the quality, which gave us great peace of mind. What truly set them apart happened at the very end: they noticed a small issue with our showerhead. Even though it wasn't related to the leak, they bought a replacement and installed it for us just to ensure we were left with a fully functional bathroom. Restorion does high-quality work, but more importantly, they are kind, honest people who genuinely care about their customers. We are incredibly grateful for their help.

    Did a great job on all fronts. Honest, did quality work, and were good communicators…read more For water restoration you sometimes can't know how well or how honest the company is until the very end. And it was amazing to see the difference between what an honest company like Restorion sends the insurance company vs a dishonest company, which is what I had to deal with a few years prior. Also very helpful to have the water mitigation people also be the restorer, otherwise so many derails can be lost between the two companies. The restorer won't know what the basement looked like beforehand and that can lead to gaps. Also for dishonest companies I think they use the two separate companies to juice their returns and to do less restoring work.

    Boulder Peak Restoration - Mold Remediation

    Boulder Peak Restoration

    (11 reviews)

    When our upstairs bathtub plumbing failed, it took our entire bathroom and most of our downstairs…read morekitchen ceiling with it. Having been through insurance-related water damage before, I knew I needed a construction company I could truly trust. Boulder Peak was the sixth company I interviewed--and the last. The moment Moses explained that they work directly with insurance companies, I was sold. He came prepared with an incredibly detailed estimate using the same software insurance adjusters use and fought hard on our behalf, from securing two coats of paint when insurance wanted to cover only one, to submitting change orders to bring our electrical up to code. Moses and Helaina were also fantastic design partners. They guided us through every decision, created multiple 3D renderings, and were endlessly patient when we changed our minds (more than once!). They even designed custom shower glass to accommodate our upgraded bench. The crew's workmanship was pristine--and that's saying a lot because I'm very particular. Today, we couldn't be happier with our new bathroom. I would 100% recommend Boulder Peak to anyone needing construction work, insurance-related or otherwise.

    We hired this company after finding them on Yelp to address a drainage issue that had caused our…read moregarage door beam to rot and sag. They took the time to investigate the problem thoroughly. Moses, the owner, brought in a certified structural engineer and identified that the garage hadn't been built to code, which contributed to the damage. They explained the scope of work clearly, including the need to rebuild the front of the garage and the deck above it to resolve both the structural and waterproofing issues. While their estimate wasn't the lowest, they were transparent about pricing and focused on doing the job properly rather than just a quick patch. Mauro, who led the on-site work, was methodical and took real pride in his craftsmanship. The crew stayed focused on our project instead of jumping between jobs, and they communicated well, always checking in about schedules and making sure things worked on our end. The repaired garage looks brand new. More importantly, it's solid and dry even after several rains. When some old wall stains resurfaced, they promptly returned to confirm there were no leaks, and repainted the area just to keep things perfect. We've already recommended this company to a friend and plan to work with them again next year. Moses, Helaina, Mauro, and the whole team were professional, communicative, and reliable from start to finish.

    Restora Services

    Restora Services

    (1 review)

    Restora did an amazing job on my water issue. They were very professional. They were clean! The…read morecommunication between myself and the office, their scheduler, and technicians was excellent. They explained what needed to be done and they didn't hurry when they realized the area needed to be dried out longer than originally scheduled, so they left the fans ext. in another several days with no extra charge. Absolutely refreshing to have folks like this to work with. They are veteran owned as well.

    From the owner: Veteran-Owned and Operated – We bring discipline, integrity, and a mission-driven approach to every…read morejob. Our team is committed to delivering reliable, efficient, and high-quality restoration services you can trust. Free Estimates with Transparent Pricing – We believe in honesty and clarity. Our detailed estimates ensure you understand every step of the process, with no hidden fees or surprises. 24/7 Emergency Response – Disasters do not wait, and neither do we. Whether it is water damage, fire restoration, or mold remediation, our team is ready to respond around the clock. Insurance Claim Support – We work directly with your insurance provider to streamline the claims process, reduce stress, and help you get the coverage you deserve. Full-Service Restoration and Reconstruction – From mitigation to complete rebuilds, we handle every aspect of the restoration process, so you do not have to juggle multiple contractors.

    First Response Water Damage Restoration - damagerestoration - Updated September 2026

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