This is actually the second time I work with this company. The first experience was fine and I hire them to clean my second house. They first came and we agree on the money to clean my house, but then when the lady tell me the house is so dirty and needs to increase another hundred dollar. The house is already be cleaned by the tenant and I showed her and tell her no need to clean any toilet or bathtub, neither need to clean the fridge or dishwasher. She said so dirty is just she needs to open some draws to clean some hairs out of it. Anyway I want to clean it up so I gave the extra hundred but I asked her to clean the spot I care the most, which is the fan in the master bedroom ceiling. But she DID NOTHING at all. That fan is the only reason I hire for a company to clean for me, and she is just cleaning something else without even touching the fan. I end up needs to do all the work by myself and clean the ceiling fan all by myself. I asked to have part of my money back and the manager Eddie said no way to get it back. And he would not compensate me anything other than saying it is the policy to not refund, even they did not finish the job. This is a so bad experience and I will avoid using them in the future. read more

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At the very beginning, I was a bit concerned about the review count of this business, but I decided to take a chance to get an estimate. To my surprise, Eddy responded to me very quickly and gave me a reasonable price. Furthermore, he walked me through a complete checklist of what they would do for a "deep clean". Considering the flat rate model plus how responsive Eddy was, I decided to go ahead with them. A few days later, Rossy arrives with her team and bring lots of professional tools, I do have something not in their list, so we did another in person walk through to discuss what I want to do. Eddy communicated with me in the phone again to discuss some of "my own items" might take too long to finish, some of them could be done for free plus some of them would require an "additional cost". Considering that "additional price" is also very reasonable, we went ahead with deep cleaning + "some of my own items". Rossy and her team followed not only their deep clean list perfectly but also completed all my additional requirements in a decent quality, I was also so impressed by her organizing skill when I saw the result. I feel so satisfied to see my fully cleaned house and hope I can keep it clean for a bit longer! Thank Eddy for the transparency during the communication. And thank Rossy and her team for their hard work to make my home like a staging house. Will definitely schedule another one with them a few months later! read more

Stellar City Cleaning Services - Microwave after cleaning, polished and shiny - Home Cleaning Near Me

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I really trust these people!!!! I had some scheduling problems and they leapt in to make it right. Very professional, very nice people, they went way above and beyond what I asked them to do. Even though they worked much later than expected, they stuck by the original quote. (I added in a bit to cover for their extra work.) Eddy was so professional and up front!!! Rosie and (Lizzie? The other young woman who was assisting) were very thorough and very professional as well. Really, my only complaint is that I asked for "please do the bathroom, the kitchen, and vacuum" and I had to leave for a bit- I came back and they had cleaned all of the whole place, every room...... read more

We've been using Rossy and Stellar City for a few months now and have been very pleased with their services. It's so nice to come home and have everything look so neat and refreshed :) Knowing the flat rate amount is quite helpful too! My only reminder would be that the laundry detergent sheets go in the washer and not the dryer! Hopefully more and more people will stop using liquid detergents and this will become second nature to people! read more

Our house is always cleaned thoroughly and with care. We trust the staff and appreciate their efficiency and attention to details.

Eddy made making an appointment and getting a flat rate estimate very easy to do with Stellar City Cleaning Services. My tenant was really happy about how clean everything was. She sent me photo's and it looks great. Thank you. Quality and Convenient. Thank you. read more

It has been and continues to be a wonderful experience working with Rossy and Stellar City cleaning. She is very professional in her communication, meticulous in cleaning and punctual with the appointments. I love that I do not have to remind her any cleaning that happens once a month not every time she cleans. She does a better job of cleaning my home than I would have done I would highly recommend Rossy and Stellar city cleaning to anyone. Give them a try and you will not be disappointed! read more

I've had good service from companies and then I've had excellent service. Stellar Cleaning services falls into the excellent column in every way. This crew means business and they leave your space immaculate. A must hire if you need your place cleaned. read more

Fast and responsive! We had a positive walkthrough experience and was provided a detailed cleaning check list to go over.

Great cleaning job, and Rossy was very nice!! They did my move out cleaning and left the place spotless

We hired Rosie and stellar for periodic home cleaning and they did an amazing job! For every service the team was on time, did a thorough cleaning, and were friendly. Eddy is prompt is responding to messages . Flat rate makes it more confident to opt them . Highly recommend them! read more

They were responsive during a holiday weekend, which I appreciate. Reasonable pricing with a flat fee which is very helpful when budgeting. I hired them for an apartment move out cleaning and they did an outstanding job! The apartment looks better than when we moved in! I highly recommend them. read more