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    Restora Services

    5.0 (1 review)
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    Biohazard cleanup

    Damage restoration

    Mold remediation

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    1 year ago

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    Puget Sound Water Rescue

    Puget Sound Water Rescue

    (84 reviews)

    Beacon Hill

    We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

    Matthew must be one of the most honest people in this business. I asked him to assess a situation…read morewhere we had a toilet overflow that leaked onto the lower floor. He did not try to upsell and seemed very transparent in his assessment. A few other water companies had pressured us to start an insurance claim there and then, saying the work would be more than our $5k deductible. Matthew told us that the water was very small and could be dried out with some DIY strategies. He then also looked at another issue we had and provided honest unbiased information about plumbers and contractors. He also provided a lot of small tips to prevent moisture and leaks in the future. I recommend Matthew as your first call and will definitely seek him out for future water damage needs.

    Green Planet Restoration - Seattle - This is our team--restoration labor and office staff--working together to keep every project running smoothly from start to finish.

    Green Planet Restoration - Seattle

    (8 reviews)

    In September, we found a damp patch of carpet in our basement and a slow leak in our HVAC unit…read more This spread to two rooms, damaging the carpet and big chunks of drywall. We called several emergency water restoration companies, but Green Planet Restoration was the only one able send someone out to access our situation that day. David, our field supervisor, thoroughly inspected the damage and gave us an honest and careful outlook about the restoration process. Optimistically planning on insurance coverage, but realistically expecting denial, he made sure that all work and costs were approved by us before and throughout the insurance process. Thankfully we ended up being covered, and David helped negotiate on our behalf. Olman, our project manager, was attentive and communicative. He kept us up to date with all the work and progress, and helped us coordinate with the workers we had coming and going for several weeks. The crew working on the house was excellent, too! Giovanni walked us through the work, and helped us when we wanted to make adjustments. We made some pretty drastic changes to our spaces, installing LVP in both rooms and painting the wall and ceiling a dark color in one of them. These big upgrades were easily handled. At no point did we ever feel like we were left hanging or out of the loop. Even throughout the payment process, with several hiccups with our insurance checks, they were kind, patient, and understanding. Green Planet Restoration and their team help make a nightmare of a situation much easier to manage. Thank you to the whole team!

    I was lucky enough to stumble upon Green Planet Restoration after a bathroom leak. David met with…read moreme and my insurance adjuster to go over what needed to happen for water damage mitigation and repairs. Other places I considered working with only did water damage mitigation or reparation, or took an extensive amount of follow up from me to get information, so I appreciated how quickly GPR worked and how communicative they were throughout the process with me and my insurance. My space turned out even better than I expected!

    Robinson Restoration

    Robinson Restoration

    (52 reviews)

    Ivan, Jesus and Brandon were amazing from start to finish. We had moisture enter the house due to a…read moreroof leak, and these guys were professional and thorough throughout the entire remediation process. Jesus and Brandon were respectful of the space -- for example, when they had to take down some heavy closet doors and lean them against a wall, they put a cloth between the doors and the wall so as not to scratch the wall. They suggested fixes that in my mind went above and beyond, such as putting a layer of primer on the sheathing to help it resist moisture, should my roof leak again in the future. Hopefully I'll never need them again in the future, but if I do, they'll be the ones I call first.

    We had Robinson come over for an estimate/inspection after we had a toilet overflow that leaked…read moreonto the floor below. After that experience, I question both the company's substantive knowledge and their ethics. First, they used some pressuring tactics to try to get me to sign on for their services right away. They urged me to make a homeowners insurance claim right away, saying that the work would surely be more than my $5k deductible. I asked what if we just took some remediation efforts without a claim, and they said just having a dehumidifier and fan in here for several days would already run $3k so I might as well file the claim. They otherwise would not offer an actual estimate for anything. The next day when they reached out to follow up, I said I didn't think it was worth it to file a claim and be out $5k. They then miraculously said they could do remediation for $2-$3k without a claim. I also had them look at another area of the house where we had some mystery water but was now visibly dry. I thought it came from outside rain. The technician said we had a leak and needed a plumber. I got a plumber in later who removed dry wall to look for the leak. There wasn't one. The plumber seemed really trustworthy and replaced a part just in case and was not $$$. But seemed to badly reflect on Robinson.

    South Sound Water Recovery

    South Sound Water Recovery

    (10 reviews)

    Sean of SSWR is amazing. We had a pipe burst that flooded our whole downstairs during the cold snap…read moreand Sean drove out of his way to come take a look at our house the same day. He gave us an honest assessment to compare with the insurance adjustor, provided a ton of helpful additional info to two panicked first time homebuyers, and even brought out a dehumidifier for us until we could rent more. He was too booked out to take our mitigation job at the time- and was honest about that which is rare- but checked in with us to see after the fact to see how we were doing. He really does care about people making the best choice in a crappy situation. My whole family works in the building trades and you can just tell when someone is passionate about their work and treats the homes of their customers like it's their own. You can spot transparency and honesty from a sales pitch. Sean is someone I would absolutely trust to work on my home.

    We were hearing water dripping sound from one of the wall near bathroom. I called Sean from SSWR…read more He was prompt to respond and came on the same day all the way from Tacoma to Lynnwood. He did a thorough inspection and assured me there is no issue. He had the the right set of tools to check the moisture content in the wall and had an infrared device to check if there is any leakage behind the wall. He volunteered to go to the attic and do thorough checking. Respect his hard work. Will be a happy returning customer if in case I face any damages related to water in my home.

    Washington Water Damage & Cleaning Services - Mercer Island Water Damage Repair Roof leak Repair Washington Water Damage

    Washington Water Damage & Cleaning Services

    (29 reviews)

    When we experienced water intrusion from the roof and leaking in the bathroom during winter months,…read moreWashington Water Damage & Cleaning Services Team was prompt in responding and provided professional, transparent estimates based on their extensive experience. Once mitigation was done, James and his team moved quickly into the repair work and provided a detailed, itemized estimate. The crew was professional, punctual, and completed all work within the projected timeline and budget. I would highly recommend James and his team to anyone in need of services.

    The water line feeding our refrigerator / ice maker burst releasing water onto and under our…read morehardwood floors. The water proceeded to run down into our basement damaging insulation and adding a layer of water to the basement floor. Once we were able to stop the water from continuing to flow onto the floors, we immediately called Washington Water Damage. Jeff came out that evening to perform a high level assessment of the damage. The very next morning he had an entire crew at the house and they began the process of recording the damage for our insurance, performing the demo work needed to remove the damaged flooring and preparing the damaged areas for the drying process. I could not be happier with the performance of Jeff's team. They were efficient, clean and extremely professional. They constantly kept my wife and I informed of each step so that we always had a solid understanding of the process and what to expect next. Once Jeff's team had completed the demo and drying process, Mike came directly out to the house to assess the restoration stage of the process. He handled everything from ordering new flooring materials to providing the proper paint for the drywall areas that had to be replaced. Once the materials for the flooring arrived from the manufacturer, Mike's team promptly began their work on the restoration. I was blown away by how quickly the team was able to bring everything back to the way it was. The quality of their work was excellent. The new hardwood floors that were installed looked so much better than they did prior to the damage. The drywall and exposed insulation looks great. They took care to make sure that all of the molding was reinstalled and repainted. Their workmanship really speaks for itself. They even handled most of the paperwork with our homeowner's insurance. The only part they didn't handle was what the insurance required me to complete. I'm very appreciative to the entire Washington Water Damage team for all of their help through this stressful time. I strongly suggest you consider them if you ever find yourself in need of a damage mitigation and restoration service.

    Revko Construction

    Revko Construction

    (3 reviews)

    Our bathroom needed more than just an "update." My husband completed the initial demo to give the…read morecontractors who bid the job a clear look at the mess (see photos). Our bids ranged from "replace one wall and rebuild shower" - no joke! Revko Construction took time to crawl inside and out, listened to our desires, and then promptly presented a written bid. We wanted a bathroom that fit the architecture and age of the home. Throughout the process, Ross and partners offered suggestions about design, products, treatments, and guesstimated prices so we could decide what fit out budget and style. Never once did we feel pressured or "cheap" when we were really just trying to be smart and frugal. The Revko team understood. The plumber suggested the toilet and then we did our research and, yes, it was the best and not expensive! The shower door craftsman suggested the trim, top rail (which we did not want at first) and coating suggestion. His patient input and explanation helped us select the right door. The expert tile team - can't say enough good things about them! It is well designed. The custom floor drains perfectly- no puddling anywhere! The re-build of wall, installation of window, new floor, trim, crawl space work and new siding are all well crafted. My husband tends to be a perfectionist, so while at times I felt he was being picky, the Revko team listened, discussed, and followed through as needed on everything. As if all that is not good enough, the first day of work began on the first snow day in November 2022! (See photo). Ross and team out up a tent, took out the wall, replace the wall and beams in crawl space- in freezing weather. They worked around our schedule and were very responsive throughout the repair/rebuild. Like any partnership working out the communication process is key. We will definitely connect with Revko for our next remodel/repair project.

    Our 25+ yr old failed siding was in desperate need of replacement, as well as our facia which was…read morerotting and an aging roof. We received multiple bids and chose Revko to tackle the project. They were able to manage the whole project which involved subs for roof,gutters and paint and we don't have one negative thing to say. Revko was professional, reliable, and knowledgeable. They always showed up on time, kept the jobsite clean after each day and kept the project on time and on budget. They paid special attention to detail throughout the project and they take great pride in their craft. They lined up and scheduled the subs all of which gave us affordable bids that stayed within budget. All of the subs they used were just as professional, and reliable as Revko. These guys are amazing to work with and we are more than happy with the end result. I would highly recommend Revko for your next home improvement project.

    Restora Services - damagerestoration - Updated May 2026

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